7 of 7 Customer Requirements Jobs in Basingstoke

have over 60k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary : The Customer Success Manager (Buyers)role is responsible for building and maintaining strong relationships with our buyers, growing strategic, lasting and successful partnerships. You help customers maximise the value they get … from use of the products and services they subscribe to, drive platform adoption both in the buyer community and their respective supply chains; help retain subscriptions and grow customer advocacy. Job Responsibilities: Customer onboarding Develop a comprehensive understanding of the customer needs and business objectives, building a personalised adoption plan that supports their business and increases customer advocacy. Complete the initial set up of the platform to meet the customer requirements Provide comprehensive training to the customer. Driving adoption Set up and manage supply chain campaigns to drive adoption of the platform within the Buyers supply chain. Create individual success plans support your customers' business objectives through the use of our tools. Present impactful More ❯

client needs no introduction and has a strong reputation for career progression and skill up opportunities. This role is ideal for Network Security experts with the ability to translate customer requirements into actionable plans On offer - Salary up to £65k - D.O.E - Hybrid working - 2/3 days on site - Basingstoke - 10-15% Company Bonus - £6,000 Vehicle allowance … leave plus bank holidays and more - 1st class skill up and career progression opportunities What do I need? - Experience with Network design and documentation creation - Strong ability to translate customer requirements into actionable plans in regard to network security - Can work cross departmentally advising technical delivery engineers to changes in design and delivery - Strong core networking knowledge or More ❯

clearance required before start; DV preferred) We are looking for a Network Solutions Lead to join our New Business Team, supporting secure, technically complex change initiatives within an existing customer environment. This is a pre-sales aligned role, acting as a key technical point of contact to shape customer requirements into secure, deliverable network solutions. You will … act as the technical lead during the early stages of change—supporting the customer journey from initial idea through to internal governance approval. This includes shaping and challenging solution requirements, conducting impact assessments, and creating the necessary design collateral to move solutions forward. Key Responsibilities: • Engage with customers to understand and define technical change requirements within existing … high-quality design documentation to support internal governance and decision-making. • Collaborate with peers and senior technical experts to validate and refine solutions. • Provide secure, practical alternatives where initial customer requests may not be feasible. Skills & Experience: • Strong knowledge of secure network technologies (Cisco, Juniper, Palo Alto, or equivalents). • Experience in early-phase solution design and impact assessment. More ❯

Kingsclere, nr Newbury/Basingstoke, your main focus will be to demonstrate, configure, implement, and support an industry-leading software solution. With a proven ability to excel in a customer-facing role, you’ll have a natural ability to pick up new and innovative technologies and be able to liaise with clients through all phases of a project from … to the successful candidates. Key responsibilities: Acquire in depth knowledge of our software and solutions in our training centres and on the job Configuration, installation and training at our customer sites and virtually Analysis of customer requirements and environment Design end-to-end solutions to meet the customer needs using Papyrus platform products Presentation of the More ❯

We pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers. Joining our highly skilled and customer focused team, you will play an important role in managing the organisation's infrastructure covering technical leadership, proactive administration and playing a pivotal role in the delivery of new … manage cloud infrastructure across multiple public platforms. In this fast-paced role, you'll be responsible for project and BAU workloads, independently and collaboratively, adapting to evolving technology and customer requirements. You'll act as a key technical escalation point and lead during incident resolution, communicate complex technical concepts clearly, and create concise documentation. A commitment to continuous learning … are highly organised and task-driven with the ability to drive solutions whilst maintaining technical rigour, whilst working well under pressure and in an agile environment. You will be customer and service focused with strong communication skills to enable to you to collaborate, engage and influence colleagues and senior stakeholders. You will need to be a team player whilst More ❯

technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet … customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in More ❯

will be responsible for researching, planning, evaluating, and creating network design artefacts (both high and low level) by applying engineering design theories and principles to develop solutions that meet customer requirements. You will work closely with Solution Owners to produce compelling offerings on various opportunities, which vary in size and complexity. Working alongside a dedicated team, you will be … in producing design artefacts such as architectural overview documents, high-level and low-level designs. Experience in producing estimates, including BOMs, licensing, and effort based on methodology. Experience in requirements management and related tooling. Previous experience working on bids and large, complex change requests. Solid understanding of various network and routing protocols. Experience working on secure infrastructure solutions. Experience More ❯