your strong technical background and excellent communication skills to manage teams and projects, ensuring that our IT services consistently exceed expectations. Key Responsibilities Service Management: Oversee the delivery of IT services in alignment with agreed service level agreements (SLAs) and key performance indicators (KPIs). Client Engagement: Act as … performance. Continuous Improvement: Develop and implement service improvement plans to address concerns and elevate service quality. Process Optimization: Oversee and enhance ITIL-based service management processes, including incident, problem, change, and configuration management. Relationship Building: Build and maintain robust relationships with clients, vendors, and other stakeholders. Risk Mitigation: Identify … in VmWare technologies. Leadership: Demonstrated experience in managing teams and delivering IT services to meet organizational objectives. Communication: Exceptional written and verbal communication skills. PeopleManagement: Excellent leadership and peoplemanagement skills to inspire and drive high-performing teams. Desired Competencies Agile Processes: Understanding of Agile More ❯
through industry specialisation. Works with the highest level of authority with matrix reporting across Commercial and Speciality, and with the US. Day to day management of the UK Specialty Cyber and Technology E&O team, whilst collaborating with Industry specialist practice leader. Key Responsibilities Provides expert level technical oversight … for enhancing the business and meeting strategic objectives across product and industry specialism Builds a high performing technical team with an emphasis on talent management and succession planning in accordance with corporate strategic direction. Analyses and manages human capital to drive increased efficiency and productivity; acts as a liaison … insurance principles (legal, operations, practices and procedures) and broad understanding of the critical issues in other related areas in particular underwriting risk and financial management principles Strategic leadership and peoplemanagement Advanced communication skills which are critical to building consensus across area of influence (external and/ More ❯
will drive regional performance, working an 4 on/4 off, 12-hour shift pattern, collaborating with operational teams to improve efficiency. As a people manager, you will coach and lead your team effectively. What's in it for you? Gist offers an inclusive, dynamic, and evolving environment built … skills, including coaching and mentoring Attention to detail and analytical mindset Confidence working with senior leaders and customers Why Gist? At Gist, safety and people are at the core of our values. We are progressive, accountable, collaborative, and ethical. We aim to create a fair, inclusive, and performance-focused More ❯
