your strong technical background and excellent communication skills to manage teams and projects, ensuring that our IT services consistently exceed expectations. Key Responsibilities Service Management: Oversee the delivery of IT services in alignment with agreed service level agreements (SLAs) and key performance indicators (KPIs). Client Engagement: Act as … performance. Continuous Improvement: Develop and implement service improvement plans to address concerns and elevate service quality. Process Optimization: Oversee and enhance ITIL-based service management processes, including incident, problem, change, and configuration management. Relationship Building: Build and maintain robust relationships with clients, vendors, and other stakeholders. Risk Mitigation: Identify … in VmWare technologies. Leadership: Demonstrated experience in managing teams and delivering IT services to meet organizational objectives. Communication: Exceptional written and verbal communication skills. PeopleManagement: Excellent leadership and peoplemanagement skills to inspire and drive high-performing teams. Desired Competencies Agile Processes: Understanding of Agile More ❯
hampshire, south east england, United Kingdom Hybrid / WFH Options
Tate Recruitment
proactive, adaptable, and eager to make a significant impact, we encourage you to apply! Role and Responsibilities: Lead the design and deployment of change management and people engagement activities to ensure buy-in and commitment to change. Develop and implement an integrated communications and engagement strategy, providing specialist … knowledge and professional advice to senior leadership. Focus on the people side of change, including changes to business processes and systems, to deliver long-term, strategically aligned outcomes. Lead change impact assessments, recommend relevant change management interventions, assess business readiness, and implement associated change management strategies and … plans, including engagement, training, and resistance management. Support, coach, and guide staff through change using effective business change management tools and techniques. Build relationships at a senior level within the University to lead, enable, and embed required changes. Conduct detailed stakeholder analysis and mapping to identify specific audiences and More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Leidos
home dependent on business demands We're ready for you to unleash your potential! The Role: The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery and Continual Service Improvement to Leidos customers. The primary objective of the … service eco-system. What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal Producing Service Management responses for proposals and being the Service Lead on proposals for in-contract changes, or being a Service Architect in support of the Service … the service architecture in line with overall customer and programme timelines. Service Design All aspects of Service Design, creating Service Design Packs (SDPs), Service Management Processes and using Service Delivery patterns and common sub-processes to support solution development. Collaborating with Lead Architect and Lead Engineer to develop Service More ❯
MSMQ At least 5 years of experience in software development and 1 to 3 years of supervisory experience. Strong technical expertise in specific solutions, peoplemanagement, and project leadership. Proficiency in Agile methodologies (e.g., Scrum Master), project management (e.g., PMP, PRINCE2), and financial awareness and budgeting. Excellent … problem-solving, critical thinking, and influencing skills. Strong stakeholder management and time management skills. Excellent process understanding, and functional understanding of Solutions in their solution area Proven track record in managing support and delivery teams in companies with a complex, highly integrated application landscape Excellent stakeholder management skills Experience of Team Management with multi-location teams Ability to bring multi-disciplined teams, in a matrix organisation together into one delivery team Excellent management, interpersonal, written and verbal communication, and organizational skills Excellent attention to detail Motivated by delivery Flexibility to adjust to multiple demands More ❯
MSMQ At least 5 years of experience in software development and 1 to 3 years of supervisory experience. Strong technical expertise in specific solutions, peoplemanagement, and project leadership. Proficiency in Agile methodologies (e.g., Scrum Master), project management (e.g., PMP, PRINCE2), and financial awareness and budgeting. Excellent … problem-solving, critical thinking, and influencing skills. Strong stakeholder management and time management skills. Excellent process understanding, and functional understanding of Solutions in their solution area Proven track record in managing support and delivery teams in companies with a complex, highly integrated application landscape Excellent stakeholder management skills Experience of Team Management with multi-location teams Ability to bring multi-disciplined teams, in a matrix organisation together into one delivery team Excellent management, interpersonal, written and verbal communication, and organizational skills Excellent attention to detail Motivated by delivery Flexibility to adjust to multiple demands More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Womble Bond Dickinson (UK) LLP
our alternative legal services delivery group, bringing together a multidisciplinary team, process design, and innovative legal technology. The team has over 100 lawyers, paralegals, management information specialists, and legal project managers who provide a wide range of services and solutions to clients, supporting the wider business on high volume … services and solutions. You will work under the direction of the senior lawyer in the team and be responsible for the day-to-day management of projects and workstreams allocated to you. The workstreams will predominantly relate to disclosure, and you would be responsible for advising our litigation teams … opportunity for someone to consolidate all the knowledge that you've developed so far, build on your technical expertise, and gain experience in project management, peoplemanagement, and emerging legal technologies. The Legal Solutions Centre is a collaborative working environment with a varied workload and a track More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Lead Forensics
with a strong development background, with expertise in creating clean code following DevOps practices and strong interpersonal skills, who wishes to move through a management career path. Key Responsibilities: Performance Management Set, monitor, and evaluate performance metrics for engineering teams, ensuring that productivity and quality targets are met. … term engineering performance. Provide constructive feedback and guidance to team members, helping them overcome performance challenges and achieve their goals. Implement and refine performance management processes that promote accountability and transparency across teams. PeopleManagement Line management of a section of our engineering department, driving personal … development and performance management for line reports. Lead and mentor engineering team members, fostering a positive and collaborative environment. Conduct regular 1:1s and performance reviews to support individual career progression, skills development, and job satisfaction. Identify training and development needs within the department, facilitating access to learning resources More ❯
to ensure the successful delivery of the portfolio of change initiatives. Demonstrate experience in leading service transitions in a complex IT environment. Understand service management frameworks or methodologies, including change and release management. Exhibit excellent communication skills, enabling effective collaboration with technical team members and project managers. Key Skills … and Experience: Professional qualification or postgraduate degree in Change Management, Project Management, or IT discipline. In-depth understanding of service transition frameworks, principles, and processes. Proven project and peoplemanagement skills. Experience with ITIL methodologies and service management platforms (e.g., ServiceNow). Proficiency in Microsoft … Office applications (Visio, Excel, Word, MS Project). APMG Change Management Practitioner or similar qualification. Technical IT background. Familiarity with IT in a Higher Education environment. ITIL v4 MP (Managing Professional) qualification or similar. Lean Six Sigma qualification. PRINCE2 qualification or experience with Agile project management. Don’t miss More ❯
Hampshire, England, United Kingdom Hybrid / WFH Options
Tate Recruitment
to ensure the successful delivery of the portfolio of change initiatives. Demonstrate experience in leading service transitions in a complex IT environment. Understand service management frameworks or methodologies, including change and release management. Exhibit excellent communication skills, enabling effective collaboration with technical team members and project managers. Key Skills … and Experience: Professional qualification or postgraduate degree in Change Management, Project Management, or IT discipline. In-depth understanding of service transition frameworks, principles, and processes. Proven project and peoplemanagement skills. Experience with ITIL methodologies and service management platforms (e.g., ServiceNow). Proficiency in Microsoft … Office applications (Visio, Excel, Word, MS Project). APMG Change Management Practitioner or similar qualification. Technical IT background. Familiarity with IT in a Higher Education environment. ITIL v4 MP (Managing Professional) qualification or similar. Lean Six Sigma qualification. PRINCE2 qualification or experience with Agile project management. Don’t miss More ❯
hampshire, south east england, United Kingdom Hybrid / WFH Options
Tate Recruitment
and continuous improvement of structured models for service transitions. Ensure successful delivery of the portfolio of change initiatives. Key Skills and Experience: Significant Project Management experience. Experience with student systems is a bonus. Professional qualification or postgraduate degree in Project Management or IT discipline. PRINCE2 Practitioner or equivalent … agile/traditional project management qualification. Proven project and peoplemanagement skills. Experience with ITIL methodologies and service management platforms (e.g., ServiceNow). Proficiency in Microsoft Office applications (Visio, Excel, Word, MS Project). Technical IT background. Familiarity with IT in a Higher Education environment. ITIL More ❯
and continuous improvement of structured models for service transitions. Ensure successful delivery of the portfolio of change initiatives. Key Skills and Experience: Significant Project Management experience. Experience with student systems is a bonus. Professional qualification or postgraduate degree in Project Management or IT discipline. PRINCE2 Practitioner or equivalent … agile/traditional project management qualification. Proven project and peoplemanagement skills. Experience with ITIL methodologies and service management platforms (e.g., ServiceNow). Proficiency in Microsoft Office applications (Visio, Excel, Word, MS Project). Technical IT background. Familiarity with IT in a Higher Education environment. ITIL More ❯
Agena Group Portsmouth, United Kingdom Patrol Management Hybrid The Agena Group was formed in 2019 as a UK based multi-disciplinary company. We specialise in parking and software solutions. Our mission is to disrupt industry norms, to innovate, and to provide professional, ethical, customer-focused services. We're working … hard to raise standards within the parking industry, and to promote regulatory compliance. We invest heavily in our people to provide them with opportunities for growth and development, with dedicated programmes designed to help our employees fulfil their true potential. Agena takes pride in the quality of solutions that … customers. We're here to help you think differently about parking. Why not join us? Position This role is part of a newly created management structure within our Warden patrol team. It offers a unique opportunity to build and lead a professional, high-performing team of Wardens, laying the More ❯
Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events, outages, and disruptions as part of the Major Incident Management process. Participate in 24/7 coverage for high-priority incidents or those with significant business impact. Key Accountabilities: Ensure quality, cost, performance, and … impact. Regularly engage with senior business stakeholders to ensure service levels are maintained. Drive a culture of continuous service improvement through the creation and management of improvement plans. Align business service requirements with service improvements and new demands. Stakeholder & PeopleManagement: Participate in Major Incident and Problem … Management activities. Monitor KPIs, including customer satisfaction, and address underperformance. Build relationships of trust with business colleagues and external partners. Foster collaboration with the ITSM provider and key ecosystem partners to deliver cost-effective IT services. Reporting & Quality Assurance: Monitor KPIs and customer satisfaction, taking action to address underperformance. More ❯
Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events, outages, and disruptions as part of the Major Incident Management process. Participate in 24/7 coverage for high-priority incidents or those with significant business impact. Key Accountabilities: Ensure quality, cost, performance, and … impact. Regularly engage with senior business stakeholders to ensure service levels are maintained. Drive a culture of continuous service improvement through the creation and management of improvement plans. Align business service requirements with service improvements and new demands. Stakeholder & PeopleManagement: Participate in Major Incident and Problem … Management activities. Monitor KPIs, including customer satisfaction, and address underperformance. Build relationships of trust with business colleagues and external partners. Foster collaboration with the ITSM provider and key ecosystem partners to deliver cost-effective IT services. Reporting & Quality Assurance: Monitor KPIs and customer satisfaction, taking action to address underperformance. More ❯
Portsmouth, yorkshire and the humber, United Kingdom
TalentHawk
Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events, outages, and disruptions as part of the Major Incident Management process. Participate in 24/7 coverage for high-priority incidents or those with significant business impact. Key Accountabilities: Ensure quality, cost, performance, and … impact. Regularly engage with senior business stakeholders to ensure service levels are maintained. Drive a culture of continuous service improvement through the creation and management of improvement plans. Align business service requirements with service improvements and new demands. Stakeholder & PeopleManagement: Participate in Major Incident and Problem … Management activities. Monitor KPIs, including customer satisfaction, and address underperformance. Build relationships of trust with business colleagues and external partners. Foster collaboration with the ITSM provider and key ecosystem partners to deliver cost-effective IT services. Reporting & Quality Assurance: Monitor KPIs and customer satisfaction, taking action to address underperformance. More ❯
through industry specialisation. Works with the highest level of authority with matrix reporting across Commercial and Speciality, and with the US. Day to day management of the UK Specialty Cyber and Technology E&O team, whilst collaborating with Industry specialist practice leader. Key Responsibilities Provides expert level technical oversight … for enhancing the business and meeting strategic objectives across product and industry specialism Builds a high performing technical team with an emphasis on talent management and succession planning in accordance with corporate strategic direction. Analyses and manages human capital to drive increased efficiency and productivity; acts as a liaison … insurance principles (legal, operations, practices and procedures) and broad understanding of the critical issues in other related areas in particular underwriting risk and financial management principles Strategic leadership and peoplemanagement Advanced communication skills which are critical to building consensus across area of influence (external and/ More ❯
through industry specialisation. Works with the highest level of authority with matrix reporting across Commercial and Speciality, and with the US. Day to day management of the UK Specialty Cyber and Technology E&O team, whilst collaborating with Industry specialist practice leader. Key Responsibilities Provides expert level technical oversight … for enhancing the business and meeting strategic objectives across product and industry specialism Builds a high performing technical team with an emphasis on talent management and succession planning in accordance with corporate strategic direction. Analyses and manages human capital to drive increased efficiency and productivity; acts as a liaison … insurance principles (legal, operations, practices and procedures) and broad understanding of the critical issues in other related areas in particular underwriting risk and financial management principles Strategic leadership and peoplemanagement Advanced communication skills which are critical to building consensus across area of influence (external and/ More ❯
portsmouth, hampshire, south east england, united kingdom
CNA Hardy
through industry specialisation. Works with the highest level of authority with matrix reporting across Commercial and Speciality, and with the US. Day to day management of the UK Specialty Cyber and Technology E&O team, whilst collaborating with Industry specialist practice leader. Key Responsibilities Provides expert level technical oversight … for enhancing the business and meeting strategic objectives across product and industry specialism Builds a high performing technical team with an emphasis on talent management and succession planning in accordance with corporate strategic direction. Analyses and manages human capital to drive increased efficiency and productivity; acts as a liaison … insurance principles (legal, operations, practices and procedures) and broad understanding of the critical issues in other related areas in particular underwriting risk and financial management principles Strategic leadership and peoplemanagement Advanced communication skills which are critical to building consensus across area of influence (external and/ More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
CCR RECRUITMENT SERVICES LTD
date technically Liaising with and reporting to banks, auditors and external investors as well as directors. Key responsibilities: Timely reporting of accounts and KPIs Management of existing finance team (6 people) order processing, credit control, billing functions. Review adequacy of current accounting and billing systems and implement a … system update if required. Take control of acquired businesses and ensure adequate consistent accounting procedures in place Developing monthly management accounts and MI to suit the needs of the business including financial modelling, project appraisals and scenario planning Financial modelling experience Experience needed: Strong technical accounting knowledge, including experience … of using Sage, Xero and Quickbooks. There will be a need to rationalise the number of platforms used in the future. Good peoplemanagement skills, having managed a small team. Able to multi-task handling a broad range of tasks both detailed and big-picture. Ability to work More ❯
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a … cleaning operations, ensuring the highest standards of service delivery, customer service, and compliance. Managing a diverse team, you will work closely with the Centre Management team to create a safe, clean, and welcoming environment for visitors, tenants, and staff. Main Responsibilities: Oversee and manage day-to-day security and … ensuring effective rostering, welfare checks, and ongoing training to maintain high service standards. Ensure compliance with health & safety, GDPR, and operational procedures, including the management of Control Room operations, CCTV systems, and key control processes. Conduct regular site audits, reporting on cleaning and security performance, and implementing necessary improvements. More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Novatech Ltd
our team in this brand-new role. Reporting to the Support Services Manager, you will lead our Sales Support and Tech Support teams (six people in total) and ensure the wider team, including Customer Services and Inbound Sales, works cohesively to consistently deliver outstanding service across all customer support … predominantly Business to Business (B2B) customers, but will also support retail customers (B2C) too. As a supervisor, you'll get to really enjoy the peoplemanagement aspect of the role, acting as a coach, mentor, and motivator to guide your team towards success. You'll keep operations running … exciting opportunity to step up this year and cover a 9-month maternity leave as Acting Support Services Manager, where you'll broaden your management skills by overseeing the full support services areas, which include Customer Services, Inbound Sales, Sales and tech Support and service delivery. More about this More ❯
and scalable systems Ability to assess code quality and drive best practices Hands-on understanding of DevOps and modern delivery pipelines Excellent communication and peoplemanagement skills Ready for the next step? Hit apply to upload your CV and covering information. Spectrum IT Recruitment (South) Limited is acting More ❯
accelerating the organization's digital transformation journey. As a leader of the value realization office responsible for four key service lines (namely Software Asset Management, Supplier Performance Management, Data Excellence Office, and Value Delivery Office), it is imperative to deliver outcomes that are measured through OKRs and KPIs … Value, Quality, Experience, and Associate Empowerment) and simplify the ways of working across the enterprise by crushing complexity (Easier is better). As a People Leader, you will be responsible for building an amazing culture enabling associates to thrive, driven by Mars Values and five principles. What are we … looking for? Proven track record in being an amazing People Manager. Proven track record in managing strategic and operational suppliers/partners (Global, regional, local). Proven track record in managing and delivering value through a visionary software asset management strategy and execution. Proven track record in driving More ❯
due to graduate in 2025, or have graduated in the last 3 years. We have 3 streams available within our Programme: Technical Business Project Management Technical DXC Technology partners with global companies to run mission-critical systems, modernise IT and optimise data architecture - ensuring security and scalability across all … to collaborate with senior leaders on various projects. The potential to fast track your career through our internal training and mentorship programme. A dedicated people manager and assigned buddy, who will help guide and support you through your DXC journey. A variety of social and cultural activities to extend … Programme GCSE or "Equivalent" in Math's and English are required, along with 1 STEM subject preferably. Experience not necessary. Eligibility for our Project Management or Business Programme: Graduate Programme Have a Project Management, Business Management, or related business degree. Degree Apprenticeship Programme Have studied Business ManagementMore ❯
to collaborate with senior leaders on various projects. The potential to fast track your career through our internal training and mentorship programme A dedicated people manager and assigned buddy, who will help guide and support you through your DXC journey. A variety of social and cultural activities to extend … Apprentices, day release to complete your coursework with the relevant training provided which will help you gain your Apprenticeship qualification. Eligibility for our Project Management Programme: Graduate Programme Have a Project Management, Business Management, or related business degree. DXC are an equal opportunities employer, all applicants will More ❯