3 of 3 Remote Customer Service Jobs in Bath

an MSP were different we have strong social and ethical principles and as a result our clients like working with us our focus is on the quality of the service and good solutions we deliver rather than maximising profit. We are a Living Wage employer and a certified B-Corp company with a friendly and growing team. We believe … administrator who will facilitate in different aspects of the day-to-day operations at Penelope. From assistance with process improvement, data management, problem solving, enhancing productivity, teamwork and excellent customer service. You will have attention to the tiniest details and have excellent communication skills with a strong customer service ethic; an excellent communicator, with well-developed interpersonal … what they need to do their job Organising and reviewing invoices/charges for our clients Organising and reviewing stock levels Lead management and followup with potential clients Enhance customer retention Ensure that we are sticking to best practice processes that we have outlined and are refining Educating clients about company products and services and how to make a More ❯

to the company's profitability and success. Key Areas of Responsibility: Account Management: Manage and develop existing business accounts. Proactively seek new business opportunities. Liaise with internal sales and customer service teams. Maintain and improve project margins. To be the main point of contact for Sales and Service Administration: Develop and maintain an effective journey plan. Prepare … thoroughly for sales calls. Write accurate visit reports and follow up on action points promptly. Customer Relations: Be the primary contact for all sales and service issues. Build strong relationships with customers and prospects. Utilize all company services to grow business profitability. Liaise closely with credit control. Sales Calls: Make effective sales calls with well-prepared presentations. Identify … customer needs and handle objections positively. Ensure comprehensive follow-up and achieve call objectives. Regular meetings as required with clients to maintain relationships and upsell New business meetings and presentations Make sure each of the services are understood and presented in the field. For example (maintenance/additional service; training on product). Travel to client sites will More ❯

be able to adapt to working in an outdoor environment all year round. Able to follow complex work instructions using smart devices and technology. Experience in working in a customer service role. Able to prioritise in a busy work environment. Comfortable with heights up to 15m. Have held a full UK manual driving licence for at least More ❯