It Service Desk Analyst
- Hiring Organisation
- Riverside Recruitment
- Location
- Midsomer Norton, Bath and North East Somerset, Somerset, United Kingdom
- Employment Type
- Permanent
strong problem-solving skills, and appropriate resolution through a ticketing solution. The ideal candidate will bring knowledge of service desk technologies working within an ITIL Framework by providing service desk support services and linked IT admin tasks for the company’s user base. Responsibilities: Keep service tickets and internal systems … proactive in resolving issues. Proficient in Microsoft Office and familiar with multiple operating systems. Educated to A-Level standard or above; IT qualifications and ITIL knowledge desirable. Experience using process-driven applications. Full, clean driving License Benefits: 25 Paid Holidays + Bank Holidays Company Pension Scheme & Life Assurance Career progression ...