CCIE, CompTIA Network+, CompTIA Server+, CompTIA Security+, MCSA/MCSE, Cisco Certification) preferred. Project management and IT framework trainings and certificates including PMI, PRINCE2, ITIL, COBIT an asset. Extensive working knowledge of core technologies: network, servers, storage, data center, firewall, data protection, virtualization, active directory, authentication, video surveillance, cloud and More ❯
SQL DB Azure Monitor, Application Insights Microsoft 365 Experience working with custom internally-developed applications and interacting with development teams preferred. Fundamental knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with: Adherence to formal change management processes Delivery of services More ❯
tools. ● Exposure to implementation and maintenance of privileged access management solutions. ● Linux troubleshooting experience a plus. ● Experience with troubleshooting Windows, Mac and ChromeOS ● MCP, ITIL, CompTIA, CDRE Certifications an asset ● A passion for discovering the answer to never-before-seen complex puzzles and questions. ● Thrives working in a high-stakes More ❯
support • Excellent communicator – clear, concise, and customer-first • Self-starter with a keen eye for detail and a methodical approach 🌟 Desirable Extras • Microsoft certifications & ITIL Foundation • Familiarity with Azure, VMware, Hyper-V • Understanding of DHCP, DNS, Active Directory, GPO • Awareness of SQL, WSUS, CRM, and other Microsoft business technologies 🚨 Bonus More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
London & Country Mortgages
need a good knowledge of security practices and data protection guidelines to help ensure we are always remaining compliant. You may also hold a ITIL certification and have prior knowledge and usage of ITSM tooling, but we will provide full training and support where needed to upskill. Why join L More ❯
need a good knowledge of security practices and data protection guidelines to help ensure we are always remaining compliant. You may also hold a ITIL certification and have prior knowledge and usage of ITSM tooling, but we will provide full training and support where needed to upskill. Why join L More ❯
Bath, England, United Kingdom Hybrid / WFH Options
London & Country Mortgages
need a good knowledge of security practices and data protection guidelines to help ensure we are always remaining compliant. You may also hold a ITIL certification and have prior knowledge and usage of ITSM tooling, but we will provide full training and support where needed to upskill. Why join L More ❯
and contributing to the success of the team. Desirable: Mobile Device Management experience using Intune/Endpoint Manager Foundation certification or knowledge of the ITIL framework Experience in management/support of telecoms systems Microsoft 365 tenant administration/support experience (Teams, Exchange, SharePoint) Windows 11 device management Active Directory More ❯
and contributing to the success of the team. Desirable: Mobile Device Management experience using Intune/Endpoint Manager Foundation certification or knowledge of the ITIL framework Experience in management/support of telecoms systems Microsoft 365 tenant administration/support experience (Teams, Exchange, SharePoint) Windows 11 device management Active Directory More ❯
bath, south west england, United Kingdom Hybrid / WFH Options
Catch Resource Management
working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and have More ❯
ability managing teams and cross-functional engagement. Desirable: Previous experience in an ERP rollout. Knowledge of Azure licensing and Microsoft enterprise agreements. Understanding of ITIL frameworks and service transition. Experience working across global or multi-region governance structures. Key Competencies Excellent communication and stakeholder engagement skills Detail-oriented with a More ❯
bath, south west england, United Kingdom Hybrid / WFH Options
La Fosse
years’ experience in IT Change Management Experience in a customer service or service desk environment Familiarity with ITSM tools (e.g., Jira, Remedy, ServiceNow) ITIL knowledge (certification desirable) Clear communication skills and a collaborative mindset Ability to manage workloads with urgency and focus Passion for continuous improvement and challenging the status More ❯
bath, south west england, United Kingdom Hybrid / WFH Options
SmartChoice International Limited
Provide operational and administrative support for network environments across UK-based data centres and local sites. Respond to incidents and service requests within an ITIL framework. Support and manage escalations, major incidents (P1), and ticket analysis. Collaborate with internal teams across Cyber Security, Applications, and Infrastructure. Execute and document changes More ❯
tools Exposure to implementation and maintenance of privileged access management solutions. Linux troubleshooting experience a plus Experience with troubleshooting Windows, Mac and ChromeOS MCP, ITIL, CompTIA, CDRE Certifications an asset A passion for discovering the answer to never-before-seen complex puzzles and question Thrives working in a high-stakes More ❯
bath, south west england, united kingdom Hybrid / WFH Options
GlideFast Consulting
Python, and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical More ❯
plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to More ❯
training sessions for end-users on new releases and system updates. Support pre-MIP feature testing and validation in test environments. Ensure adherence to ITIL standards and best practices in incident and change management. Qualifications: Proven experience in manufacturing IT support roles, preferably in an aerospace or industrial environment. Solid More ❯
infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯
bath, south west england, United Kingdom Hybrid / WFH Options
Experis UK
SolarWinds, Zabbix). Modern Workplace environments Windows 10/11 Windows Server 2016 onwards Experience with cloud networking (Azure, AWS, or GCP) is advantageous. ITIL Excellent troubleshooting and analytical skills. Strong documentation and communication abilities. Desirable Certifications Fortinet NSE 4 or higher (strongly preferred) Cisco CCNP or equivalent CompTIA Network+ More ❯
A proactive mindset with the ability to work both independently and as part of a team Excellent communication and project planning abilities Familiarity with ITIL and network monitoring/inventory systems Understanding of the Telecoms Security Act Experience working in both agile and waterfall environments Degree in a relevant field More ❯
also worth noting that additional will be training provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred including System Administration More ❯
required. Preferred Qualifications: ServiceNow certifications (e.g., Certified System Administrator, ITSM Implementation Specialist, or other relevant certifications). Familiarity with complementary ITSM tools and technologies. ITIL certifications (Foundation, Intermediate, or Expert). More ❯
by customers. Proven Relationship Management experience, with a capability to be the “go-to” person for customers and internal staff. Working level understanding of ITIL – and an ability to both coordinate and work collaboratively with the teams within these principals. (Change, Problem, Major Incident) Extremely strong communication skills, with a More ❯
disruption. Service Design Creating detailed service design packages that align with business and technical requirements. Integrating enterprise standards and supplier capabilities into service models. ITIL Framework Expertise Strong understanding and application of ITIL principles, especially around Service Design, Transition, and Operation. Service Acceptance & Readiness Managing service acceptance criteria and ensuring More ❯
bath, south west england, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformations & NextGen AI Solutions, with offices in London, Manchester, Newcastle and Glasgow (offering a 'flexi working model' of remote first or hybrid + ad hoc More ❯