1 of 1 Customer Service Jobs in Beckenham

when implementing system changes. Ensure compliance with Trust policies, data protection, and clinical safety standards. Deliver training and guidance to end users as required. Communication and Working Relationships Internal Service Directors/Heads of Service/Matrons Business Managers Pharmacy Managers Clinical and Administrative Staff Planning and Performance Team Information Teams ICT Staff External Service Users System … Familiarity with ITIL practices Experience with T-SQL, HL7 messaging standard Knowledge of NHS operational frameworks Experience in clinical environments and business process mapping Knowledge and Skills Essential Strong customer service orientation Excellent communication and presentation skills Logical problem-solving and root cause analysis Ability to prioritise and manage workload under pressure Effective negotiation and influencing skills Self … motivated and proactive Strong team collaboration across clinical and business departments Experience maintaining business-critical systems in compliance with legal standards Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring More ❯