6 of 6 Customer Experience Jobs in Bedford

Management team, you will be responsible for ensuring that all contract work performed is as per the project requirements and management of the overall customer experience. As each project framework is bespoke, the requirements vary but generally responsibilities include management of sampling and logistic schedules, ensuring samples are scheduled … managing timelines, budgets, KPIs and ensuring all project documents are organised and up to date. Active management of the Customer Experience (CX) by providing consistent and integrated service to clients. Lead and represent the business in meetings with customers, ensuring clear communication and alignment. Ensure customers receive timely ...

growing SaaS provider specialising in cloud-based platforms. Established over a decade ago and scaling significantly in recent years, the organisation thrives on great customer experience whilst offering a fun internal culture. This is a rare opportunity to join at a pivotal moment, leading a growing development function … Oversee technical support ticket management and ensure team coverage. Continuous Improvement & Growth Strategy Challenge existing processes and promote continuous improvement. Contribute to post-launch customer support excellence. Support the enhancement of QA practices and standards. Engage in quarterly business-wide meetings to drive collaboration. What Theyre Looking For Essential ...

growing SaaS provider specialising in cloud-based platforms. Established over a decade ago and scaling significantly in recent years, the organisation thrives on great customer experience whilst offering a fun internal culture. This is a rare opportunity to join at a pivotal moment, leading a growing development function … Oversee technical support ticket management and ensure team coverage. Continuous Improvement & Growth Strategy Challenge existing processes and promote continuous improvement. Contribute to post-launch customer support excellence. Support the enhancement of QA practices and standards. Engage in quarterly business-wide meetings to drive collaboration. What Theyre Looking For Essential ...

business that partners with clients globally. This is a senior leadership role where you'll shape how services are delivered at scale, ensuring exceptional customer experience while optimising processes and systems. The Head of Service Delivery will: Lead and inspire a team of managers and service professionals … align operational goals with business strategy. Foster a culture of empowerment, engagement, and continuous improvement. The Head of Service Delivery will ideally have: Proven experience in senior operational leadership within a fast-paced or service-oriented environment. Experience delivering SaaS (Software as a Service) based solutions Strong people ...

join our IT Change team.Youllbe at the heart of driving digital transformation,leveragingthe Microsoft stack to delivercutting-edgesolutions that improve operational efficiency and customer experience. WhatYoullBe Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advisingthe business on the capabilities of Microsoft technologies … learning. Providing expert third-line support andmaintaininghigh-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. WhatYoullBring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background ...

heart of driving digital transformation, leveraging the Microsoft stack to deliver cutting-edge solutions that improve operational efficiency and customer experience. What You’ll Be Doing Leading the implementation and enhancement of Microsoft Dynamics 365 and Power Platform solutions. Advising the business on the capabilities of Microsoft technologies … support and maintaining high-quality documentation. Engaging with the wider Microsoft community to bring fresh ideas and innovations. What You’ll Bring Essential Skills & Experience: Strong problem-solving and communication skills. Proven experience with Microsoft Dynamics 365, Power Platform, Azure, PCF components, MS Graphs, and SharePoint. Background ...