2 of 2 SLA Jobs in Bedford

telephone manner Able to work independently in the field. Reliable, enthusiastic and able to work effectively in a team. Ability to prioritise workload and deliver solutions to meet. customer SLA’s. Strong customer-facing skills, with an awareness of varying client technical skills. Attention to detail and accurate record keeping. Comfortable around young people in the education environment. Essential: Having More ❯

UK and overseas. The job description below will outline this position: Technical Service Manager Typically, this person will be responsible for managing all UK Government CSCS4 support cases, ensuring SLA/KPI targets are met or exceeded. Acting as the key link between internal teams, MOD stakeholders, and senior management, you'll coordinate technical cases from start to finish, ensuring More ❯