2 of 2 Remote Customer Service Jobs in Bedfordshire

Bedford 1-2 days a week on site (hybrid) Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with … or 2 days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer … and remote sessions. Mentor customers and help them better understand and manage their own systems. Deploy hotfixes, perform system upgrades, and support software rollouts. Maintain accurate records in the service management system. Participate in an on-call rota for out-of-hours support and occasional overtime for planned updates. Experience & Skills: Strong technical troubleshooting experience especially within application support More ❯

Salary: Up to 70,000 Are you an experienced Business Development professional with a strong background in electronics manufacturing? We're seeking a dynamic and driven BDM to lead customer growth strategies, inspire teams, and play a pivotal role in shaping the future success of the business. The Role As Business Development Manager, you will: Provide strategic leadership to … Account Managers and cross-functional teams, ensuring performance targets are met and exceeded. Build and maintain strong customer relationships, acting as a trusted partner and point of escalation. Drive sales growth across existing and new accounts, creating and executing long-term strategies. Oversee accurate forecasting, capacity planning, and bid strategies for key contracts. Collaborate across departments to align resources … maintain compliance, and deliver outstanding customer service. Champion continuous improvement and lead initiatives that enhance value for customers and the business. About You We're looking for someone who can bring both strategic vision and hands-on leadership. To be successful in this role, you'll need: Demonstrable leadership experience, with a proven track record of building and inspiring More ❯