Application Support Engineer – Intelligent Automation Location: Home-based (UK only) An Exciting Opportunity to Join a Leading Intelligent Automation & Low-Code Solutions Provider A growing technology company specialising in intelligent automation and low-code platforms is looking to add an Application Support Engineer to their remote … service requests, taking ownership of incidents from report through to resolution. The role involves diagnosing and resolving technical issues, mentoring customers on troubleshooting low-code applications, and working closely with internal teams to meet service levels and performance targets. Key Responsibilities Provide responsive first-line support for incidents … problems, and service requests. Troubleshoot technical issues related to low-code applications. Guide and mentor customers in diagnosing issues. Collaborate with internal resolver groups to meet SLA and KPI targets. Handle system configurations, changes, and software updates as needed. Maintain detailed and accurate records of customer interactions. Contribute More ❯
Bedford, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Application Support Engineer – Intelligent Automation Location: Home-based (UK only) An Exciting Opportunity to Join a Leading Intelligent Automation & Low-Code Solutions Provider A growing technology company specialising in intelligent automation and low-code platforms is looking to add an Application Support Engineer to their remote … service requests, taking ownership of incidents from report through to resolution. The role involves diagnosing and resolving technical issues, mentoring customers on troubleshooting low-code applications, and working closely with internal teams to meet service levels and performance targets. Key Responsibilities Provide responsive first-line support for incidents … problems, and service requests. Troubleshoot technical issues related to low-code applications. Guide and mentor customers in diagnosing issues. Collaborate with internal resolver groups to meet SLA and KPI targets. Handle system configurations, changes, and software updates as needed. Maintain detailed and accurate records of customer interactions. Contribute More ❯
bedford, east anglia, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Application Support Engineer – Intelligent Automation Location: Home-based (UK only) An Exciting Opportunity to Join a Leading Intelligent Automation & Low-Code Solutions Provider A growing technology company specialising in intelligent automation and low-code platforms is looking to add an Application Support Engineer to their remote … service requests, taking ownership of incidents from report through to resolution. The role involves diagnosing and resolving technical issues, mentoring customers on troubleshooting low-code applications, and working closely with internal teams to meet service levels and performance targets. Key Responsibilities Provide responsive first-line support for incidents … problems, and service requests. Troubleshoot technical issues related to low-code applications. Guide and mentor customers in diagnosing issues. Collaborate with internal resolver groups to meet SLA and KPI targets. Handle system configurations, changes, and software updates as needed. Maintain detailed and accurate records of customer interactions. Contribute More ❯
Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
Application Support Engineer - Intelligent Automation Location: Home-based (UK only) An Exciting Opportunity to Join a Leading Intelligent Automation & Low-Code Solutions Provider A growing technology company specialising in intelligent automation and low-code platforms is looking to add an Application Support Engineer to their remote … service requests, taking ownership of incidents from report through to resolution. The role involves diagnosing and resolving technical issues, mentoring customers on troubleshooting low-code applications, and working closely with internal teams to meet service levels and performance targets. Key Responsibilities Provide responsive first-line support for incidents … problems, and service requests. Troubleshoot technical issues related to low-code applications. Guide and mentor customers in diagnosing issues. Collaborate with internal resolver groups to meet SLA and KPI targets. Handle system configurations, changes, and software updates as needed. Maintain detailed and accurate records of customer interactions. Contribute More ❯
Application Support Engineer - Intelligent Automation Location: Home-based (UK only) An Exciting Opportunity to Join a Leading Intelligent Automation & Low-Code Solutions Provider A growing technology company specialising in intelligent automation and low-code platforms is looking to add an Application Support Engineer to their remote … service requests, taking ownership of incidents from report through to resolution. The role involves diagnosing and resolving technical issues, mentoring customers on troubleshooting low-code applications, and working closely with internal teams to meet service levels and performance targets. Key Responsibilities Provide responsive first-line support for incidents … problems, and service requests. Troubleshoot technical issues related to low-code applications. Guide and mentor customers in diagnosing issues. Collaborate with internal resolver groups to meet SLA and KPI targets. Handle system configurations, changes, and software updates as needed. Maintain detailed and accurate records of customer interactions. Contribute More ❯
Employment Type: Permanent
Salary: £33000 - £37000/annum 20 days holiday, Pension