20 of 20 Customer Engagement Jobs in Belfast

About the Role**Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation.This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person … Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work ...

Company Description Three Retail Customer Advisor Location: Unit 15C, Forestside Shopping Centre, Belfast, Belfast, United Kingdom, BT8 6FX Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 37.5 hours across 5 days per week, including weekends. … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

looking for a Marketing Technology, Data & Automation Manager to join our Imaging & Analysis business. This is an exciting opportunity to shape how marketing technology, customer data and automation are used across a global, technology-led organisation. You will manage and optimise our marketing technology platforms, improve the quality … customer data, and help our marketing teams deliver more effective campaigns and customer experiences. Working with regional and segment marketing teams, Business Systems and external partners, you will connect technology, data and people to support business growth and marketing performance. The opportunity Reporting to the Senior Marketing Communications ...

working with private and public sector organisations across Ireland, the United Kingdom and internationally. We specialise in the design, implementation and support of ERP, Customer Engagement and Microsoft Power Platform solutions, securely hosted on Microsoft Azure. Originally formed and still headquartered in Dublin in 1980, we opened … supply chain, manufacturing, service management and warehousing Configure core Business Central Develop functional specifications for integrations and customisations in collaboration with technical teams Client Engagement Facilitate workshops, training sessions and UAT Act as primary advisor for clients throughout the implementation lifecycle Provide guidance on process optimisation, system adoption ...

Drive the adoption of next-generation technologies and help define future capability roadmaps High-Impact, High-Visibility Role - work at the heart of strategic customer engagement, leading complex capture activities and partnering with senior decision-makers across UK Government, the MoD and industry Cutting-Edge Radar Innovation - join … defence domains Our Opportunity Reporting to the Sales Director (AOW), you will be responsible for driving order intake growth, maximising GMOI and strengthening customer satisfaction across the UK market. You will identify, qualify and mature strategic opportunities, undertake detailed customer mapping using the Blue Sheet methodology (or equivalent ...

enables brands to run subscription programmes at scale. Brands can unlock a powerful new growth engine with Raylo across embedded checkout, Raylo.com and the customer app — converting more DTC customers, reaching subscription-first demand, and driving repeat upgrades that compound customer lifetime value. The impact of our circular … placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale. At Raylo, AI is woven into how we work every day. ...

technical authority on complex Salesforce implementations spanning Data Cloud, Marketing Cloud, and Personalisation — architecting end-to-end data flows, designing omnichannel HCP and patient engagement strategies, and ensuring that every solution is built to meet the strict regulatory, ethical, and commercial requirements of the Life Sciences sector. Your deep … business stakeholders, clearly translating complex platform architecture decisions into executive-level recommendations and communicating trade-offs to senior programme sponsors. Design personalisation and omnichannel engagement strategies for Life Sciences use cases - from compliant HCP (healthcare professional) engagement and patient support programmes to medical affairs digital outreach. Implement these ...

initiatives related to grid planning, operations, and markets. Our offerings span: market and technology design, engineering, technology implementation, data & analytics, strategy, policy, and customer engagement activities in spaces such as: generation, transmission & distribution, operations, markets, retail, and regulatory reporting. Your key responsibilities We are currently growing the team. … Waterfall and Agile methodologies Experience analysing systems and procedures, process design and modelling, and creation of relevant documentation Strong project management and stakeholder engagement abilities, with experience managing multiple priorities in dynamic environments What we look for Utility strategy, vision, and communication development Lead and support strategic consulting engagements ...

initiatives related to grid planning, operations, and markets. Our offerings span: market and technology design, engineering, technology implementation, data & analytics, strategy, policy, and customer engagement activities in spaces such as: generation, transmission & distribution, operations, markets, retail, and regulatory reporting. Your key responsibilities We are currently growing the team. … Waterfall and Agile methodologies Experience analysing systems and procedures, process design and modelling, and creation of relevant documentation Strong project management and stakeholder engagement abilities, with experience managing multiple priorities in dynamic environments What we look for Utility strategy, vision, and communication development Lead and support strategic consulting engagements ...

experience in designing and supporting end-to-end Salesforce processes, including: Lead management, opportunity lifecycle, and pipeline management, Sales operations, forecasting, account management, and customer engagement processes, Pricing and channel management Proven ability to configure and optimize Salesforce capabilities, including: Workflow rules, approval processes, and automation (Flow, Process ...

governance, logging strategy and observability data architecture. Lead organizational transformation from service‐oriented operations to product‐oriented engineering excellence practices, establishing outcome‐based planning, customer engagement models and product performance measures. Own enterprise‐scale ingestion, transformation, enrichment, routing, retention, and analytics capabilities supporting multiple of technology assets. Establish … that maximize business value while controlling platform spend. Coach engineers and technical leads while fostering a culture of ownership, innovation, automation, engineering excellence, and customer focused approaches. Essential Skills: All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate ...

partners, helping them design, prototype, and optimize applications while also influencing how tools and workflows evolve. From creating compelling technical content to enabling customer success, you will have the opportunity to drive impact across the full developer journey. This is a highly collaborative, fast‐paced environment where innovation, experimentation … developers adopt and scale AMD solutions. THE PERSON: You are a technically curious and collaborative individual who enjoys working at the intersection of engineering, customer engagement, and product strategy. You thrive in environments where you can simplify complex concepts and make them accessible to developers and stakeholders. ...

report on marketing performance metrics, including website traffic and social media engagement. Support the business with other marketing collateral that builds brand awareness and customer engagement, such as merchandise, banners and other event kit. Essential Criteria 35 years marketing experience. A proactive, self-starter individual who can lead ...

technical authority across project delivery. You will design and implement scalable Microsoft business applications, balancing architectural rigor with hands-on coding and direct customer engagement. You will stay current with Microsoft platform evolution, guide pragmatic adoption of new capabilities, and ensure delivery aligns with modern patterns while mentoring distributed ...

report on marketing performance metrics, including website traffic and social media engagement. Support business with other marketing collateral that builds brand awareness and customer engagement such as merchandise, banners, other event kit. 3-5 years’ marketing experience. A proactive, self-starter individual who can lead projects from conception ...

technical authority across project delivery. You will design and implement scalable, secure Microsoft business applications, combining hands-on coding with team leadership and direct customer engagement. You’ll stay current with Microsoft platform evolution, drive integration architecture, and guide DevOps and ALM practices. You will mentor distributed teams ...

with a mission to support animal welfare and support farm businesses. The leadership team drives the product, the commercial strategy, and the science. The customer success team makes sure every farm that deploys CattleEye gets the most out of it from day one. Responsibilities/Tasks Lead and manage … Customer Success team in building strong, long‐term relationships with clients following onboarding and once systems are fully operational. Support pilot farms in transitioning to fully paying customers, ensuring a smooth and successful conversion process. Plan, coordinate, and deliver training sessions for global distributors responsible for installing and supporting ...

products. This hybrid role supports administrators and partners, handling complex system-level escalations with a focus on email administration and security. The team values customer engagement and practical problem-solving in a fast-paced environment. The position offers a people-focused culture, competitive compensation, and a shift allowance. ...

Solution Architect MANAGEMENT LEVEL: Manager Job Profile Description As an AI Solution Architect in Actonomy, you’ll be the technical lead on our customer-facing Frontier AI projects, responsible for the successful delivery of high quality AI solutions built on Actonomy’s products. You’ll lead a team … Forward Deployed Engineers working hands-on inside customer environments to turn ambitious AI ideas into production reality. It’s a role that combines engineering, consulting and product thinking, so you’ll be as comfortable in front of a customer as you are in the code. As a technical ...

defence. Backed by strong credentials and growing quickly, they are building out their UK presence and bringing deep security expertise closer to their European customer base. The Role This is a high-ownership, senior-level position joining an established MDR team as the founding UK member of the security … runtime attack scenarios, documenting outcomes and building playbooks Handle complex and critical incidents escalated from Tier 1/2, including live, high-pressure customer engagements Conduct proactive reviews of customer environments to identify risks, exposed attack surfaces, and improvement opportunities Participate in recurring customer meetings, translating security ...