5 of 5 Customer Service Jobs in Belfast

Description Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact … support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and French* Key Responsibilities Address ...

HCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection. In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech, and lifestyle sectors — delivering the empathy and expertise that customers … remember. About the Role We’re looking for an enthusiastic French-speaking Customer Service Advisor to join our growing team in Belfast. You’ll help customers in both French and English , resolving queries via phone and email, and creating positive, human-first interactions that reflect HCLTech’s values. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

bias towards either Fire or Intruder, although single-discipline engineers (Fire only or Intruder only) are also encouraged to apply. The position covers service and installation, primarily across Belfast and the wider Northern Ireland region. Benefits Fire & Intruder Engineer Competitive basic salary up to £40,000 Strong … provided (optional personal use) Paid travel time (30-minute deduction each way) 20 days holiday plus your birthday off, rising with length of service Call-out rota 1 in 12 (low call-out volume) Sick pay Standard working hours: 8:30am 5:00pm (30-minute lunch) Responsibilities - Fire & Intruder ...

seeking an experienced Senior SAP CS/SD Consultant with strong German language skills to lead and support end-to-end SAP Customer Service (CS) and Sales & Distribution xxuwjjq (SD) implementations. The role involves close collaboration with business stakeholde... ...