2 of 2 ITSM Jobs in Belfast

in line with the firm's patching policy and scheduling of changes. Troubleshoot and fix Server edge connect related issues, recording all troubleshooting steps and information in the IT Service Management tool. Providing advanced technical support to other department teams Ensure all systems and services are proactively monitored using the tools utilised by the IT Department. Liaise with vendors and More ❯

understanding of the core components of a Technology organisation and how it operates. Working experience in some or all the following areas: Product & Cloud Operating Models, Technology Strategy, IT Service Management & ITIL, Technology Transformation design and implementation, Value Stream mapping or equivalent. Demonstrating the ability to articulate the impact of emerging trends, for example, AI, Robotics and Digital reality on More ❯