2 of 2 People Management Jobs in Belfast

Senior Major Incident Manager

Hiring Organisation
Alexander Edward James Consulting Limited
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Permanent
Salary
£65,000
Security Check (SC) clearance is required. Experience & Capability Core Requirements Demonstrable experience managing high-severity service incidents in complex environments Familiarity with structured service management approaches and frameworks Experience working across multiple sectors or client types Practical knowledge of service management systems and tooling Proficiency with common workplace … root cause analysis and longer-term resolution activities Personal Attributes Ability to remain calm and decisive in time-critical situations Effective team leadership and people management skills Confidence engaging with a wide range of stakeholders Logical and analytical approach to problem solving Focus on ongoing improvement and operational ...

Senior Major Incident Manager

Hiring Organisation
Capita Shared Services Limited
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Permanent
looking for a highly experienced Senior Major Incident Manager to lead a team responsible for maintaining a robust, efficient and well governed 24x7 incident management capability, ensuring effective coordination when incidents occur and driving continuous improvement across the organisation. You will act as an escalation point for complex … Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. What You'll Be Doing Leading and supporting the Major Incident Management team. Ensuring all incidents progress through to resolution within SLAs. Managing escalations when required. Delivering executive summaries during P1 incidents. Producing weekly and monthly ...