4 of 4 SLA Jobs in Belfast

IT/Networking, with appropriate escalation practices. * Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. * Familiarity with ITIL service environments and SLA adherence. * Excellent communication and customer service skills. * Eligible for Security Clearance. If you are looking for an exciting new challenge to join a leading support team with opportunities to develop More ❯

IT/Networking , with appropriate escalation practices. Background in enterprise network support ; CCNA or equivalent preferred. Experience supporting Windows OS and servers . Knowledge of ITIL service environments and SLA adherence. Experience working with third-party suppliers and managing escalations. High attention to detail and ability to perform under pressure. Excellent communication and customer service skills. Eligible for Security Clearance More ❯

To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Responsibilities Will be required to undertake advanced diagnostics, repair, and replace PC’s, Laptops, Printers, Servers, relevant network support and retail equipment and … Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer’s SLA requirements; Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way More ❯

JOB TITLE: Sr. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Installs Controller JOB LOCATION: Belfast TERMS: Permanent THE JOB Hyperfast are seeking an experienced Senior Controller to oversee More ❯