2 of 2 1st/2nd Line Support Jobs in Berkshire

Our client is an international IT service provider seeking an experienced 1st / 2nd Line Support Engineer to work on-site at their customer's location in Slough. Position Details Start Date: ASAP End Date: Initially until 31 / 12 / 2025 Rate: £18.87 per hour Hours: 7.5 per … day, 37.5 per week Location: On-site in Slough Responsibilities Provide 1st and 2nd line on-site user support within a dynamic team. Analyze incidents, problems, and service requests; propose and implement solutions. Manage escalations and follow-ups. Support end users with Windows 10 and Microsoft O365 troubleshooting. Resolve software … Handle issues related to in-house applications. Manage tickets using the IT ticketing system. Perform hardware setup, including building laptops and PCs with SCCM. Assist with basic meeting support (Teams and AV). Conduct physical installations of cabling, monitors, docks, PCs, printers. Possess basic network knowledge (patching). Present training material both in person and via Teams (training More ❯

Our client is an International IT Service Provider who require an experinced 1st / 2nd Line Support Engineer to work from their customers site in Slough. START: ASAP END: INITIALLY 31 / 12 / 2025 RATE: £18.87 PER HOUR HOURS: 7.5 PER DAY, 37.5 PER WEEK LOCATION: ON-SITE … IN SLOUGH Working as part of a dynamic team you will be providing 1st and 2nd line on-site user support. This includes analyse incidents, problems & service requests, propose solutions and help implementing them. You will also be responsible for any escalation and follow up. ? Some of the daily activities are: ? End users support … tickets in the IT ticketing tool ? Quick analysis and incident management, close collaboration with expert team ? Preparing new hardware ? Building laptops and PC's with SCCM ? Basic meeting support knowledge (Teams and AV Support) ? Physical installation of cabling, monitors, dockings, pc's, printers, . ? Basic Network knowledge (Patching.) ? Able to present training material both in person More ❯