2 of 2 Business Process Mapping Jobs in Berkshire

Do you love all things process? Are you passionate about shaping how ServiceNow is delivered to customers? Morela is proud to be supporting our client in their search for an experienced ServiceNow Business Process Consultant to play a key role in a high-impact transformation project. Contract Role – ServiceNow Business Process Consultant (CSM) UK-Based … ll work closely with stakeholders, map workflows, and ensure the platform truly supports the business. Key Responsibilities: Analyse, map, and redesign customer service processes Lead discovery sessions and define business requirements Work with ServiceNow delivery teams to ensure platform alignment Support testing, documentation, and user adoption Experience Needed: Proven experience in ServiceNow CSM Strong background in business process mapping and optimisation Confident working with stakeholders and delivery teams Familiar with agile or iterative delivery environments Message me or send your CV (Word format) to for more info or immediate consideration. More ❯

support. Key Responsibilities: To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE …/time constraints and delivered to agreed quality guidelines. The creation of high quality and sustainable client solutions and project documentation including support for testing activities. Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices and based on Microsoft Dynamics CE standards and supported configuration/customizations. Manage customer expectations regarding … time and on budget. Contribute to Pre-Sales activities as required including building demo and proof of concept solutions for various client presentations. Meet and exceed customer expectations of business knowledge, skills and behaviour. Identify business/project risk and mitigate or communicate, as necessary. Work on own initiative and with minimal support if needed. Outstanding and effective More ❯