5 of 5 Case Management Jobs in Berkshire

delivery of Pega-based solutions Ensure projects are completed on time, within scope and budget Track progress, risks, and dependencies Stakeholder Management Act as the primary contact between business teams and technical teams Communicate project status, issues, and milestones Align delivery with business goals Team Coordination Lead cross-functional … Quality & Governance Ensure adherence to Pega best practices and standards Monitor deliverables for quality and compliance Manage change requests and scope control Risk & Issue Management Identify potential risks early Develop mitigation strategies Resolve delivery blockers Customer Engagement 🔹 Required Skills & Experience Strong knowledge of the Pega Platform (case management ...

line of support and effective triage for incoming partner requests and troubleshooting Partner Portal Administration Partner Onboarding and provisioning Trial and Demo order processing Case management Partner Portal Support Partner portal onboarding, provisioning, profile enablement, partner contact persona administration, login credential setup and triage, demo and trial order … Demo orders to completion by working with cross functional teams (deal desk, billings, fulfilment) Support partner demo environment systems provisioning Partner inquiry inbox management; ensuring adherence to standard SLA responses time for optimal partner experience Contribute to ensuring all governance standards are met through following and contributing ...

line of support and effective triage for incoming partner requests and troubleshooting Partner Portal Administration Partner Onboarding and provisioning Trial and Demo order processing Case management Partner Portal Support Partner portal onboarding, provisioning, profile enablement, partner contact persona administration, login credential setup and triage, demo and trial order … Demo orders to completion by working with cross functional teams (deal desk, billings, fulfilment) Support partner demo environment systems provisioning Partner inquiry inbox management; ensuring adherence to standard SLA responses time for optimal partner experience Contribute to ensuring all governance standards are met through following and contributing ...

line of support and effective triage for incoming partner requests and troubleshooting Partner Portal Administration Partner Onboarding and provisioning Trial and Demo order processing Case management Key Responsibilities: ✔️ Serve as the first point of contact for partner portal support inquiries ✔️ Manage partner onboarding, provisioning, and profile enablement ✔️ Support ...

product roadmap for Care & Arranger, prioritising improvements that reduce manual work and enhance service quality. Leading the modernisation of internal operational tools , including scheduling, case management and communication capabilities. Acting as the voice of the user , engaging directly with frontline colleagues to understand pain points and opportunities. Facilitating … third-party vendors and digital partners where required. What we're looking for This role would suit someone who: Has proven experience in product management , ideally owning internal or operational systems rather than purely customer-facing products. Is comfortable balancing user needs, business outcomes and technical constraints . ...