10 of 10 Remote/Hybrid Customer Experience Jobs in Berkshire

Domain Architect - Bord Gais

Hiring Organisation
Centrica - CHP
Location
Windsor, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … through a period of major transformation, including the migration to the ENSEK Ignition platform. The role shapes product-aligned, outcome-driven architecture that improves customer experience, strengthens operational performance, and simplifies the technology estate. Acting as the key architectural partner for Product, Engineering, and Delivery teams, the Domain ...

Accounts Assistant - Customer Support

Hiring Organisation
Matched Group
Location
Reading, Berkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£22,000 - £24,800 per annum
Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand … companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from ...

Graduate Accountant

Hiring Organisation
Matched Group
Location
Reading, Berkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£22,000 - £24,800 per annum
Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience ...

Power Platform Support Engineer

Hiring Organisation
83zero Limited
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Work across multiple categories About the Role We're hiring a Microsoft Power Platform Support Engineer to help deliver outstanding support to our growing customer base. If you're passionate about solving problems and delivering excellent customer experiences, this is a great opportunity to join a dynamic team … Stay up to date on platform updates and share insights with customers and team Contribute to service improvement and internal knowledge base Ideal Skills & Experience Experience in a troubleshooting, technical support or similair based position Experience supporting Power Platform (Power Apps, Power Automate or Power BI) Exposure ...

Principal Engineer

Hiring Organisation
Centrica - CHP
Location
Windsor, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … standards required to evolve and scale the Field Mobile Platform. The role ensures that our mobile applications deliver a unified, performant, secure and resilient experience that enables thousands of field colleagues to work efficiently, safely and effectively every day. The role is expected to use automation, data ...

Senior Domain Architect - Business to Business

Hiring Organisation
Centrica - CHP
Location
Windsor, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … architecturally sound and strategically aligned. Architectural Decision Support & Trade-Off Analysis - Lead option evaluations and design assessments, articulating trade-offs across cost, complexity, customer impact, delivery risk, strategic alignment and long-term maintainability. Governance, Risk & Compliance Leadership - Act as the escalation point for design risk, ensuring decisions remain compliant ...

Software Engineering Manager - Knowledge/AI and Platform Enablement Squads

Hiring Organisation
Centrica - CHP
Location
Windsor, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … standard, supporting extensible products across Salesforce, knowledge and AI platforms, improving team delivery processes, delivery of functional and non-functional requirements and improving our customer experience. This role will lead the implementation of Salesforce strategy across the organisation, ensuring consistent working practices are implemented, monitors and supported as required ...

Service Design Architect

Hiring Organisation
iDPP
Location
Newbury, Berkshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£500 per day Outside IR35
looking for a highly experienced Senior Service Designer to join their team and play a key role in shaping seamless, end-to-end customer experiences within the telecommunications space. This is an opportunity to work on complex, large-scale services spanning both fixed and mobile connectivity. Key Responsibilities Lead … complex technical and business requirements into intuitive, user-centred service experiences Collaborate closely with cross-functional teams including product, engineering, and network specialists Map customer journeys, identify pain points, and drive continuous service improvement Facilitate workshops and stakeholder sessions to align on service vision and outcomes Ensure service design ...

AWS Cloud Platform Manager

Hiring Organisation
Ciphr
Location
Reading, England, United Kingdom
infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets. Ensure the optimal performance of cloud services , delivering a seamless and high-quality experience for end users. Take accountability of the on-call rota , ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability. … metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: Experience in a leadership role , including mentoring, developing team members and promoting good governance practices. Strong technical expertise in cloud infrastructure design , deployment (CI/ ...

Service Design Architect

Hiring Organisation
iDPP
Location
Newbury, Berkshire, UK
Employment Type
Full-time
looking for a highly experienced Senior Service Designer to join their team and play a key role in shaping seamless, end-to-end customer experiences within the telecommunications space. This is an opportunity to work on complex, large-scale services spanning both fixed and mo... LFWQ1_UKTJ ...