6 of 6 ITIL Certification Jobs in Berkshire

Knowledge of virtual machines and cloud-based infrastructure. Experience with collaboration and communication tools such as Cisco Webex and Microsoft Services (inc. Teams). ITIL certification or experience with ITIL practices. Familiarity with Freshdesk or other ticketing systems. Experience with Atlassian tools (Jira & Confluence). Understanding ...

Knowledge of virtual machines and cloud-based infrastructure. Experience with collaboration and communication tools such as Cisco Webex and Microsoft Services (inc. Teams). ITIL certification or experience with ITIL practices. Familiarity with Freshdesk or other ticketing systems. Experience with Atlassian tools (Jira & Confluence). Understanding ...

vendor relationships, contracts, and service level agreements (SLAs). Provide hands-on support and troubleshooting for hardware, software, and network issues. Implement and maintain ITIL-based service management processes. Collaborate with cross-functional teams to support business initiatives and technology deployments. Monitor system health and proactively address risks … Hands-on expertise in Windows, macOS, POS systems, networking, and cloud platforms (e.g., Azure). Expertise in Microsoft 365 Admin Centre, Intune, and SharePoint. ITIL certification and PRINCE2 is highly desirable. Soft Skills & Leadership Traits Strong communication skills – able to convey technical concepts to non-technical stakeholders. Empathetic ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach ...

Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITIL certification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday ...