Service Desk Engineer
- Hiring Organisation
- Context Recruitment
- Location
- Bicester, Oxfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £37000/annum plus excellent benefits
responsible for providing technical support to a variety of different end-users whilst maintaining exceptional levels of customer service and keeping in line with SLA's. You will have the support of an experienced 3rd line Infrastructure team and various third-party vendors and Service providers as escalation points. … issues spanning all end-user-computing, infrastructure, business systems, telephony etc. * Support projects as required * Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld * Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly * Receive and manage calls from internal ...