3 of 3 Customer Experience Jobs in Billingham

pipeline development to enable future growth. Develop and drive the sector sales strategy in collaboration with marketing, across all sales channels and all customer sizes. Strong matrix management with key internal stakeholders to drive growth and an effortless customer experience across all channels. Collaborate with group commercial … team and regional leads to optimise sales resources and performance. Commercial contribution towards the wider strategic business objectives and projects. Champion the customer to ensure an outstanding customer experience. Knowledge & Experience Proven track record of successful management of sales and EBITDA delivery within a sales environment. Background ...

partnering with a well-established UK business operating in the B2B information services sector. The company is undergoing a major transformation to become more customer-focused and drive growth through improved service and sales strategies. With a strong subscription-based model and additional value-added services, the business … entering an exciting phase of expansion. To support this, they are seeking a Senior Customer Service and Sales Manager to take ownership of the UK customer base, lead a small team, and deliver a best-in-class customer experience that drives retention, upsell, and recurring revenue ...

support this, they are looking for a Head of Business Intelligence to lead a team, develop new BI products and make outputs more customer focused. This is an exciting hands-on role whereby you will have real influence in modernising the existing tech stack. The Role Key Responsibilities include … Lead a newly formed BI team including customer insight analysts Drive modernisation of the existing SaaS platform Oversee product innovation and ensure outputs are customer focused Work closely with various teams and Head of Product and Innovation Improve customer experience with BI outputs The Requirements ...