Senior CRM Support Officer
- Hiring Organisation
- The National Youth Advocacy Service
- Location
- Birkenhead, Merseyside, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
About the role An exciting opportunity has arisen for a motivated and detail-oriented Senior CRM Support Officer to join our dedicated CRM team, supporting our internal database system (CHIP). Working within a small but influential team, you will act as the main point of contact for system users … organisation, providing high-quality first and second-line support via multiple channels. You will troubleshoot issues, guide users, and work closely with IT, CRM and operational colleagues to resolve more complex system problems. A key part of the role is helping users feel confident and capable when using CHIP effectively ...