2 of 2 Customer Journey Map Jobs in Birmingham

responsible for designing, enhancing, and scaling online money transfer products with a strong focus on simplifying transaction processes and delivering a seamless customer journey. The role requires deep experience in building digital payment solutions where transaction processing is as easy, fast, and intuitive as sending an SMS, while … taps or a single action. Eliminate friction in onboarding, KYC, payment initiation, confirmation, and payout processes. Customer Journey & Experience Map and continuously improve the end-to-end customer transaction journey using customer insights and data analytics. Ensure consistent, intuitive ...

brands including BullionByPost.co.uk and Gold.co.uk are trusted by thousands of investors. You’ll join a fast-paced, specialist e-commerce business where customer experience, performance and innovation are central to our continued growth. Role Overview We’re looking for a UX/UI Designer to support the Head … Ecommerce in designing and improving the digital experience across our portfolio of websites. This role sits at the centre of customer experience, conversion optimisation and product design, helping shape how customers interact with our platforms across the entire journey from landing pages through to checkout. ...