10 of 10 Remote/Hybrid Customer Service Jobs in Birmingham

Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims … Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your ...

part of the wider operations function, the Licensing Operations Specialist will use product licensing knowledge and commercial understanding to: Produce accurate and compliant customer quotations Support customer order processing Manage vendor-specific processes Ensure smooth end-to-end delivery across the sales cycle Key Responsibilities … Specialist for Microsoft software and other relevant vendors Maintain up-to-date knowledge of licensing rules, pricing structures and vendor programmes Support qualification of customer requirements alongside sales teams Ensure pricing structures and banding are appropriate at customer level Produce professional, customer-facing quotations with supporting documentation ...

Graduate Sales London And Birmingham 2026 Start Dates Released Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony … cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed ...

Knowledge of Microsoft technology stack, Windows 10 or above, Active Directory, The Microsoft 365 platform including Exchange Online, Teams and Intune · Telephony Systems · Strong customer service skills and the ability to communicate clearly with users · Good problem-solving skills, attention to detail and the ability to prioritise tasks ...

join their IT Department in Birmingham (hybrid working available). By combining industry expertise with innovative technology, they aim to streamline operations, enhance customer journeys, and stay at the forefront of digital transformation in travel. As an AI & Automation Executive, you will support the development and implementation of artificial … intelligence and automation solutions to improve business efficiency, customer service, and decision-making processes. JOB DESCRIPTION AI & Automation Development Assist in designing and implementing AI-driven solutions (e.g., chatbots, recommendation engines) Support automation of repetitive business processes (e.g., booking workflows, reporting) Help integrate AI tools with existing systems ...

strategic engagement Engaging with clients to understand their goals and recommend tailored training solutions Achieving sales targets and KPIs while delivering best-in-class customer service Experience That Will Help You Succeed: Previous consultative B2B business development experience Exposure to solution-based selling Ability to engage with informed … Prior IT or technology experience (a big advantage!) Confidence data mining and building your own prospect lists Experience using CRM systems Background in a customer-focused environment If you’re serious about sales, want ownership, and like the idea of helping grow a modern IT and cyber services business ...

liaising with third-party providers. Your expertise in Salesforce development will be instrumental in enabling our teams to deliver the highest possible level of customer service and student experience. Become a Trailblazer in Our Salesforce Ecosystem: Leverage your Salesforce development prowess to drive continuous platform improvements and enhancements. ...

role where you’ll nurture existing clients, respond to warm enquiries, and help customers find the right solutions. If you're motivated by great service, building trust, and earning strong commission without the hard sell, this could be the perfect next step. What you’ll be doing: Managing … developing a portfolio of European clients, primarily through inbound enquiries and warm outreach. Responding quickly to customer requests, providing quotes, product information, and delivery updates. Identifying opportunities to up-sell, cross-sell, and expand accounts. Following up on leads generated by marketing campaigns, exhibitions, and digital activity. Supporting field ...

Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within the local council's Customer Services team. We're seeking a Lead Business Analyst to join a high-impact initiative focused on improving services and delivering cost savings across … organisation. This is a fantastic opportunity to play a strategic role in shaping the future of public service delivery in Birmingham, leading business analysis across complex, enterprise-scale change. About the Role:As the Lead Business Analyst, you will: Develop and lead the business analyst community, setting standards ...

Location: Birmingham Salary: £35,000 – £37,000 DOE + Benefits Hours: 37.5 hours per week The Service Desk Team Lead role: My client is looking for a Service Desk Team Lead to help deliver outstanding service to their customers. Assist with operational Service Desk cover during … busy periods. Identifying and reporting escalations and major client issues Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a small team of Service Desk Technicians. Skills and Experience: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. ...