10 of 10 Remote/Hybrid Customer Service Jobs in Birmingham

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail through … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

with customers and finding out how they use their phone, broadband and home entertainment Recommending the right mobile, broadband or bundle package for each customer, household or business Explaining plans, offers and technology such as 5G and full fibre in a clear, jargon-free way Answering questions and giving … process where appropriate Building genuine rapport with people from all walks of life across the city Working towards individual and team sales and customer engagement goals Representing a major brand with professionalism and pride Taking part in daily coaching, product training and team meetings Continuously developing your sales, communication ...

countries worldwide, the company's success is a result of our people, our innovative and highly sought-after products, and the exceptional customer service that we deliver. We currently have an opening for a Product Marketing Manager based in our Birmingham (UK) office. If you are excited about … portfolio. This role will be central to turning these ambitions into action. Working closely with Product Management, Regional Marketing and Sales, you will translate customer, market and competitive insights into product positioning, messaging and go-to-market strategies that drive awareness, adoption and commercial growth. You will independently lead ...

Business’s largest and most complex UK banking customers. You’ll shape enterprise architecture across a critical technology environment, working closely with senior customer stakeholders and BT teams to create a clear multi-year technology strategy and roadmap. This is an opportunity to act as a trusted adviser … level, influencing strategic technology decisions and delivering secure, resilient solutions that support the customer’s evolving business needs. What you’ll be doing Lead the technical relationship with the customer, acting as a trusted adviser to senior stakeholders up to CIO level and contributing to the account leadership ...

culture to deliver for customers, society and the environment. This role is responsible for delivering 2nd line IT support, resolving technical issues and service requests related to Microsoft 365, end-user computing, identity services, collaboration tools and business applications. The post holder will support the day-to-day operational … management of IT services, providing troubleshooting, root cause analysis and user assistance to ensure a seamless end-user experience. You will contribute to service stability, knowledge sharing and continuous improvement, ensuring IT services are delivered to a high standard and meet organisational requirements. This role offers the opportunity ...

Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers … many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry ...

Laptop Holidays The Role - Sales Account Manager, Medical Ophthalmic Laser Systems An account management role selling ophthalmic systems to the medical sector Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking to exceed area sales targets Extending the customer base … work with others towards a shared goal Well organised and able to decide priorities in a rapidly changing commercial environment The Company - Field Service Engineer, Medical Ophthalmic Laser Systems Instantly recognisable brand leader supplying a wide range of innovative systems to the healthcare sector, and offers 'best in class ...

Monitor and improve existing solutions. EDI & Systems Integration Support EDI onboarding, integrations, and change requests. Investigate and resolve EDI issues. Maintain EDI documentation and customer setups. Stakeholder Engagement Build strong relationships across Supply Chain, IT, Customer Service, and Global teams. Provide clear project updates. Support training, knowledge ...

countries worldwide, the company’s success is a result of our people, our innovative and highly sought-after products, and the exceptional customer service that we deliver. We currently have an opening for a Manager, Regional Marketing, if you are excited about this opportunity and have the skills ...

products that help citizens access bereavement and care-related support, while also providing colleagues with the tools and systems they need to deliver excellent customer service. Health and Disability The Health and Disability team delivers digital products and services that support the administration of health and disability benefits. Working … strong product culture focused on user needs, innovation and delivery excellence. And you'll make sure accessibility and inclusivity is at the heart of service design, so our services work for everyone. Please note: Regular travel to other DWP Digital hubs will be required as part of this role ...