15 of 15 Remote Customer Service Jobs in Birmingham

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

access, including creation of accounts, modification of user permissions, and removal of accounts of staff leaving the Agency. Ensuring the provision of support and service to all customers during scheduled hours. Undertake Appropriate system and service Monitoring and Auditing to ensure service state and availability. To maintain … should pursue a programme of continuous professional development in accordance with any relevant professional registration or statutory requirements, while maintaining appropriate awareness of service provider requirements. Essential role criteria Formal technical qualification (e.g. MCP, MCSA\E) or equivalentrelevant experience in a similar senior engineer role Demonstrable PowerShell scripting/ ...

trusted provider of innovative EPOS (Electronic Point of Sale) systems, delivering cutting-edge software and hardware solutions to help businesses streamline operations, improve customer experience and increase efficiency. Supporting clients across the retail and hospitality sectors, we pride ourselves on our customer-focused approach, industry expertise and commitment … Responsibilities: Identify, qualify and pursue new business opportunities Build, develop and maintain strong client relationships Use CRM software to manage sales activities and customer interactions Deliver engaging presentations and product demonstrations Collaborate with internal teams to ensure seamless sales handovers Attend trade shows, networking events and industry exhibitions Provide ...

Support Desk Engineer (MSP experience required) – Birmingham/Hybrid £30,000-£35,000 A well established and fast-growing Managed Service Provider are on the market for an IT Support Desk Engineer to join their growing technical team. This role focuses on delivering a wide range of client projects … Technical Manager, taking responsibility for resolving issues that arise. This is ideal for someone who enjoys a mix of technical work, planning and customer interaction. Key Skills • 3+ years experience in team-based Technical Support role (ideally with an MSP) • Able to raise, update & resolve issues reported to Support ...

will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. The contract is offered outside IR35 on an initial six-month basis with scope to run. The role is hybrid, predominantly home based ...

very latest 'Full Fibre' to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview We now seek ...

occasional travel (You must be base in the UK/Ireland) Employer: Microsoft Gold Partner About the Role We are seeking a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing client. This is an exciting opportunity to work with a Microsoft Gold Partner, delivering innovative solutions … high-impact projects. Key Responsibilities Lead requirements gathering sessions and translate business needs into functional solutions. Configure and implement D365 CE modules (Sales, Customer Service, Marketing). Collaborate with technical teams to ensure successful solution delivery. Provide end-user training and support during deployment and post-go-live. ...

rapport with customers Confirming orders Raising new sales orders Chasing direct deliveries Chasing stock orders Liaising with all departments in the business Providing excellent customer service to all our customers Quoting customers Assisting with account mapping Calling customers and fielding sales enquiries Providing cover for sales team Attending … customer meetings when required Assisting the sales team achieve targets set within the business To succeed in this role, you will need to have the following: Sales Support or Sales Administration experience Technology or IT industry Experience would be beneficial A good telephone manner Good organisational skills Be proficient ...

your salary! Location: Aston, Birmingham - Hybrid working after a successful training period Job Type: Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in French to join a prestigious client known for their strong reputation within the technology sector. The primary purpose … specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and French, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability ...

your salary! Location: Aston, Birmingham - Hybrid working after a successful training period Job Type: Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in French to join a prestigious client known for their strong reputation within the technology sector. The primary purpose … specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and French, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability ...

your salary! Location: Aston, Birmingham - Hybrid working after a successful training period Job Type: Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in French to join a prestigious client known for their strong reputation within the technology sector. The primary purpose … specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and French, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability ...

your salary! Location: Aston, Birmingham - Hybrid working after a successful training period Job Type: Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in French to join a prestigious client known for their strong reputation within the technology sector. The primary purpose … specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and French, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability ...

your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose … specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and German, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability ...

your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose … specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and German, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability ...

your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose … specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and German, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability ...