9 of 9 Remote/Hybrid Customer Service Jobs in Birmingham

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen … deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. ...

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen … deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. ...

remote) Contract: Initial 6-Month Contract with the opportunity to become Permanent Start: ASAP The Opportunity We are currently looking for a proactive and customer-focused 1st Line Support Analyst to join a busy IT support team based in Birmingham. This is an excellent opportunity to join an organisation … support requests, providing high-quality technical assistance to end users across a Microsoft-based environment. This role would suit someone with a solid Service Desk background who enjoys troubleshooting, delivering excellent customer service, and developing their technical skills. Key Responsibilities Act as the first point of contact ...

technology business specialising in advanced gas and flame detection systems used within safety-critical environments. This is an excellent opportunity for an experienced Field Service Engineer to join a small, established team supporting customers across the UK. Ideally, you will already have experience working with gas detection equipment. However … strong testing, controls and fault-finding experience. THE OPPORTUNITY This is a home-based field role offering considerable autonomy over your diary, workload and customer visits. You will join a team of three other Field Service Engineers and report directly to the Fixed Systems Service Manager. From ...

Role: Field Service Engineer Location: Midlands Salary: £43,00 - £50,000 + overtime + company vehicle Position Description Based from home and working throughout the Midlands, the Field Service Engineer (Mechatronic) is responsible for providing on site and remote support for the range of company products on which … they have been trained. Responsibilities Responsible for Installing, investigating and repairing machine faults of both Electrical and a Mechanical nature assigned by the CSC (Customer Support Centre) Plan and prepare the correct parts/equipment and resource needed for repairs assigned to you in a timely manner. Ensure clear ...

support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service. You'll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly … Doing As a 2nd Line Software Support Engineer, you'll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities will include: Investigating, diagnosing, and resolving complex software-related issues. Managing incidents escalated from 1st Line Support. Providing support across multiple ...

D365 CE + strong Power Automate A high-growth Microsoft Partner is looking for a Senior D365 CE Functional Consultant to join their expanding Customer Engagement practice. This is a senior, client-facing role for someone who knows CE inside-out, can lead workshops, shape solutions, and is strong … remote role with occasional client visits, open to candidates across the UK or Ireland . Key Responsibilities Lead functional delivery across D365 CE (Sales, Customer Service, Marketing, core CRM) Run discovery workshops and translate requirements into clear solution designs Configure CE, manage build cycles, and support testing ...

rapport with customers · Confirming orders · Raising new sales orders · Chasing direct deliveries · Chasing stock orders · Liaising with all departments in the business · Providing excellent customer service to all our customers · Quoting customers · Assisting with account mapping · Calling customers and fielding sales enquiries · Providing cover for sales team · Attending … customer meetings when required · Assisting the sales team achieve targets set within the business To succeed in this role, you will need to have the following: · Sales Support or Sales Administration experience · Technology or IT industry Experience would be beneficial however not essential · A good telephone manner · Good organisational ...

Strong working knowledge of HR Information Systems (HRIS) Excellent attention to detail with a passion for data accuracy A proactive, collaborative approach with excellent customer service skills The ability to communicate effectively with both technical and non-technical stakeholders What's on Offer Immediate temporary opportunity with ...