Birmingham, England, United Kingdom Hybrid / WFH Options
Free-Work UK
is a brand new role offering a unique opportunity to shape the management and integration of critical business systems across our client's infrastructure. As a Business Applications Manager, you will oversee the performance, resilience, and development of key systems, working closely with vendors, internal IT teams, and senior business stakeholders. You will hold a highly … dynamic environments. Excellent communication skills for engaging with C-Level and non-technical stakeholders. Knowledge of change management and training best practices. Proactive, resilient, capable of navigating complex IT architectures and legacy systems. Comfortable working in a 24/7 distribution environment, including out-of-hours rotations. Confident, collaborative, with a focus on customer outcomes and accountability. Bachelor … embodying these values, ready to make an immediate and lasting impact. Why Join? Shape a new leadership role with CIO exposure and SLT membership. Clear pathway to senior IT leadership. Hybrid working model with flexibility. 25 days annual leave plus bank holidays, with buy/sell options. 15% bonus scheme. Private medical insurance and enhanced family leave policies. More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior ITServiceManager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key digital products and services. … a unique opportunity to be at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL More ❯
provided by Vivo Talent Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Head of IT/Infrastructure/Networking/Security/IT Strategy/Permanent/Walsall/Hybrid/£65,000 - £70,000pa + bonus Are you a dynamic IT leader looking to make a change in your career and take ownership of a driven technology team? We’re looking for a Head of IT to join our clients team and to ensure seamless operations, service excellence, and security across their IT landscape. This is a hands-on leadership role where you’ll drive … the strategic roadmap of the team to ensure efficiency across all IT services. It is a fantastic opportunity for someone looking to move into a new business and own the direction that IT goes to ensure continuous improvement and resilience as the business grows. What You’ll Do: Own and optimise ITMore ❯
and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior ITServiceManager to join our community of tech experts in DWP Digital click apply for full job details More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Graphics Unlimited (Vic) Pty Ltd
Digital Channels Service Management Team supports various services including, but not limited to Inbound and Outbound mail, electronic document management, and SMS messaging. As ITServiceManager, you are responsible for the implementation and improvement of service management. DWP is the UK's largest government department. We help people into work and make payments worth … document management, and SMS messaging. Experience in reporting service performance to key stakeholders. Experience of communicating with different stakeholders and the ability to show the status and performance of services in various formats, including experience of working with suppliers and internal product teams. You and your role Working as part of a team, you will undertake a range of … service management activities, including: Monitoring costs across multiple service lines ensuring Products and Services issues, IT debt correction. Responding to queries addressing all aspects of the Products and Services, including reference to and the application of policies and processes. Production of key management reports on adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs More ❯