will maintain our high standards. What we are looking for: Ideally degree educatated or equivalent ITIL Foundation Lean 6 Sigma Experience of CRM and ITSM Systems Strong experience in an MSP Deep understanding of technologies within our portfolio Evidence of building multi-disciplinary teams Good understanding of financial management An more »
University Hospitals Birmingham NHS Foundation Trust
an agile, fast-paced environment. *Experience developing strategies, policies, standards, and guidelines. *Experience with working across a complex multi supplier environment. *Strong capabilities in ITSM tooling. *ITIL ServiceManagement & Service Operation Methodology. *ITService Strategy and Design. *Understanding of ICT issues and its application within the NHS and/or more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
/Desktop support across medium/large organisations Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Applause IT Limited
SSRS, SSIS IIS configuration, AJAX Non-technical Skills: Strong problem-solving abilities. Excellent communication skills. Conscientious and proactive work ethic. Familiarity with ITIL/ITSM environments. Ability to lead a support team. Ready to make a difference? Please hit APPLY NOW!!!! Support Developer | ASP.Net | C# | ITIL | SQL Server | Oracle | Software more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Linking Humans
Extensive experience as a ServiceNow Technical Consultant, with a strong portfolio of successful projects. Deep expertise in ServiceNow development, configuration, and integration. Proficiency in ITSM, ITOM, ITBM, and other relevant ServiceNow applications. Exceptional problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to convey complex technical more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
Context Recruitment
being resolved in accordance to SLA's and service excellence is upheld whilst ensuring all calls are accurately logged within the ITServiceManagement (ITSM) tool. Respond to service requests including resetting passwords, unlocking user accounts, managing access permissions from the O365 admin portal and installing software Maintain Active Directory more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Reed Technology
knowledge in performance Management: Service Level Agreements, Key Performance Indicators, and Continual Service. Hands-on experience within complex ICT Service environments. Familiarity with ITServiceManagement toolsets. Proven ability to manage complex relationships and situations. Understanding of IT-related procurement processes. Degree level education or equivalent in Contracts Management, or more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Intellect UK Group Limited
a multi-disciplinary transport technology team. Your studies and practical experience will ideally encompass one or more of the following areas: Information Technology ITServiceManagement Enterprise Architecture Information and Cyber Security Data analytics and presentation Communication networks Practical application of the above in a highways or transportation environment would more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
83zero Limited
You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: £80,0000 to £100,000 per … solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. … degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact more »
with a leading public sector organisation to recruit an ITIL ServiceManagement Analyst. In this pivotal role, you will spearhead the alignment of ITServiceManagement policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be instrumental in reviewing existing processes … with suppliers, enabling you to effectively monitor contractual obligations and drive improvements where necessary. Key Deliverables: Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for all ITService Delivery matters. Enhance and … alignment with existing commitments. Collaborate with colleagues to continually refine Joiners/Movers/Leavers processes, and undertake any other tasks related to ITServiceManagement as directed by the ITService Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
expanding IT services division as they expand their portfolio of services. Role purpose: This is a combined operational based position operating within the ITServiceManagement team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of … CIs, and effect system changes smoothly Experience required: Significant and recent experience in a IT Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/ more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
months. This Solution Architect should have most of the following key skills: - Strong technical knowledge of ServiceNow plus a wider understanding of ITSM - Extensive client facing experience with the ability to design and deliver end to end enterprise level servicemanagement solutions - Ability to create engaging solution design and demos … of joining a dynamic, autonomous company with excellent progression opportunities then please click apply now to be considered. Solution Architect Birmingham (remote) Solution design, ITSM, servicemanagement, 4me, ServiceNow, roadmap, software development, demos more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
months. This ServiceNow Consultant should have most of the following key skills: - Strong technical knowledge of ServiceNow plus a wider understanding of ITSM - Extensive client facing experience with the ability to design and deliver end to end enterprise level servicemanagement solutions - Ability to create engaging solution design and demos … of joining a dynamic, autonomous company with excellent progression opportunities then please click apply now to be considered. ServiceNow Consultant Birmingham (remote) Solution design, ITSM, servicemanagement, 4me, ServiceNow, roadmap, software development, demos more »