Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market leading Law Firm in Birmingham on a permanent basis. Technically resolves end users Incidents and … fulfils Service Requests, across all supported IT devices in accordance with agreed service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required … by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate, liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents and Service Requests. And where appropriate initiates the More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
General Dental Council
the Dynamics 365 CRM. The role will be responsible for technically developing IT changes and IT projects - primarily focused on code development, with additional management responsibilities for team/change/technical focus. The role: Leading Development - including directing activities to maximise effectiveness using an Agile, iteration-based approach. … Undertake linemanagement responsibilities, including performance management for team. Ensure development projects are delivered on time, meet business requirements and goals, fulfil end-user requirements, as well as assisting with identifying and resolving systems issues. Manage the development and deployment of new applications, systems software, and/… project and scrum teams in development standards and best practice, review techniques used for all types of development practiced. Provide regular reports to senior management to demonstrate progress of the development function, and participate in project meetings with business stakeholders to understand and deliver projects. About you: Demonstrable experience More ❯
others achieve their goals. In short, We Enable Possibility . Arch Insurance is searching for a senior project manager to support the Strategic Portfolio Management initiatives. In this position, you will be working across various departments (underwriting, operations, claims, IT, Finance) of a dynamic company, where you will partner … business stakeholders to support transformation initiatives. The successful candidate will demonstrate experience of operating as a senior project manager. The position has no direct linemanagement but will be required to manage project teams across multiple disciplines to ensure successful delivery. Key tasks and responsibilities: Successfully lead the … stakeholders, business leads (Finance, Operations, Underwriting, CDO, Transformation, and function leads (e.g. IT) and share best practices across the organisation. Change Mgmt Integrate change management plan in alignment with project roadmap. Develop leadership alignment content and facilitate alignment sessions. Develop program/stakeholder content, facilitate engagement interventions, and deliver More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
General Dental Council Careers
the Dynamics 365 CRM. The role will be responsible for technically developing IT changes and IT projects - primarily focused on code development, with additional management responsibilities for team/change/technical focus. The role: Leading Development - including directing activities to maximise effectiveness using an Agile, iteration-based approach. … Undertake linemanagement responsibilities, including performance management for team. Ensure development projects are delivered on time, meet business requirements and goals, fulfil end-user requirements, as well as assisting with identifying and resolving systems issues. Manage the development and deployment of new applications, systems software, and/ More ❯
in Systems Engineering or a closely related discipline. 7+ years of hands-on experience in systems engineering, particularly involving electromechanical systems. 5+ years of linemanagement and engineering leadership experience, ideally in a project-driven environment. Proven track record in leading multi-disciplinary teams across the full engineering … lifecycle-from requirements capture to post-delivery support. Experience in compliance and safety management within regulated industries. Strong communication skills and ability to engage with stakeholders at all organizational levels. Analytical mindset with demonstrated problem-solving capabilities. Proficiency in risk identification and mitigation. Ongoing commitment to learning and professional … mechanical control systems. Experience supporting technical recruitment and conducting interviews. Involvement in technical sales and bid support. Familiarity with project planning tools and requirements management systems. JBRP1_UKTJ More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Low Carbon Contracts Company
Canary Wharf WFH policy: Employees are required to attend the office 2 days/week Flexible working : Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight. Reports to: Quantitative Development Manager Deadline Note: We reserve the right to close the advert before the More ❯
delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management … integrity for assets, PPM schedules, reactive jobs, and documentation. Manage subcontractors including booking in works, uploading paperwork, ensuring RAMs are correct and in place. Linemanagement of the Helpdesk Team, including objective setting, performance management and development. Monitoring the Facilities Helpdesk email inbox. Raising purchasing orders and … and maintain strong relationships with clients, suppliers, and internal stakeholders, acting as a key point of contact for operational delivery. Key Requirements: Previous contracts management experience essential Previous administrative experience required Previous FM Helpdesk/Operations experience is required Strong H&S knowledge including IOSH managing safely inc RAMS More ❯
birmingham, midlands, United Kingdom Hybrid / WFH Options
Digital Gurus
core platform functionality across Windows, Linux, and AIX systems. ⭐ What you’ll be doing Lead and mentor a team of six senior C++ developers (linemanagement, project planning, delivery). Contribute directly to the design and development of a compiler-like backend tool. Collaborate with QA, Support, and More ❯
redesign and improve the flow of data within the company. You will be working alongside a dedicated data team. While there are no direct linemanagement responsibilities, you will be expected to lead the delegation of tasks and guide the team’s workflow. The role will also involve More ❯
I&O) function within IT, accountable for IT I&O throughout the organization. The role reports into the Head of Shared Services and has linemanagement responsibility for the Network, Operations, Infrastructure and Security Operations team. This is a fantastic new opportunity to lead an expanding team in … strategy Experience of evangelizing and implementing transformation initiatives where the target state included agile, DevOps, SRE, cloud adoption at scale. Experience of building cloud management solutions, including software development, integration, and ongoing engineering aspects. Deep understanding of current and emerging I&O technologies and practices, and how other enterprises … are employing them Leading cloud adoption (at scale), including establishing governance mechanisms, delivering migration projects and modifying I&Os target operating model. Third-party management, working closely with sourcing and vendor managers. Additional Benefits A leadership structure designed to support your personal growth and development within the business Car More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
means working collaboratively and sharing your skills and knowledge, and access to whatever learning you need to be at your best. You'll also line manage and coach subject matter experts, encouraging their professional growth and ensuring quality delivery. What skills, knowledge and experience will you need? How will More ❯
part of an experienced team of engineers based at one of our manufacturing sites in Leicestershire. You will receive all-round support from your line manager, colleagues, and a mentor as well as your college tutors. Training provider - Birmingham Metropolitan College, James Watt Site, Birmingham, B44 8NE. All accommodation More ❯
Birmingham and Solihull Mental Health NHS Foundation Trust
the afternoon session on Compassion Focused Therapy group work. You will be supported in this post through relevant training, clinical supervision, reflective practice and linemanagement arrangements. This position will be based at Callum Lodge in Winson Green, although travel to other sites on occasion may be required. More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Claire Plais - Domitille Vielle
days. Combined pension contributions of up to 12% . Annual Salary review. Enhanced level of support with a designated planner for your geographical area. Line Manager support through your dedicated Area Delivery Managers (ADM's). Flexible benefits scheme, to suit what is important to you including Life Cover More ❯
company who are seeking a Lead Project Manager to help with an on going digital transformation. The Lead Project Manager will be a direct line manager to a team of four project managers with a focus on Application (ERP/SaaS) and Infrastructure projects. The ideal candidate must have … prior experience as a line manager, be comfortable delivering in both waterfall and agile methodologies, and must have previously delivered on a range of projects including Dynamics 365, ERP systems, Application integration, Warehouse Management Systems, SaaS implementations ect. Duties of the Lead Project Manager: Line manage a … helping to develop the team, provide KPI's, conducting 1-21's, and ensuring projects are delivered on whilst promoting continuous improvements. Standardise project management processes, creating a defined process for project delivery. Develop a Project Management Centre of Excellence (CofE). Ensuring common practises are adhered to. More ❯
flow through various applications means testing strategies need to be well-defined, managed, communicated and backed up by appropriate procurement and use of test management tools. This will ensure a robust set of test environments suitable for the job that are understood by all who have a hand in … testing. To achieve this, we need an IT Testing Manager to manage our testing and put a level of strategic management in place to determine and drive through appropriate testing methodologies. Your normal working week will be Monday to Friday, however some evening and weekend working maybe required to … testing of all BCP/DR arrangements * To contribute to the development and implementation of suitable software standards into the Selco IT function * To line manage testing team members, setting up one 2 ones and year end reviews Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our More ❯
Duties Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with Health and Safety legislation. Arrive on duty when required ensuring all … to all company policies and procedures. Always work safely escalating any issues to Senior Management. Undertake any reasonable task as designated by a senior line manager. Knowledge, Skills and Experience Excellent interpersonal and written communication skills. Full driving licence. Prepared to drive medium to long distances. Appropriate level of More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Michael Page
s overall Enterprise Architecture and the maturity of GPA's data. This role significantly contributes to realising the ambitions for driving efficiencies in property management by helping to fully understand the data estate. This includes creating data models so business owners can better understand data flows, data entities and … interpret an organisation's needs Provide oversight and advice to other data architects who are designing and producing data artefacts Design and support the management of data dictionaries Ensure that the team are working to the standards set for the organisation by the Chief Data Architects Work with technical … architects to make sure that an organisation's systems are designed in accordance with the appropriate data architecture Line manage a small team of data architects and business analysts Profile Person Specification/Key Skills Criteria & Qualifications: As a data driven organisation, a lead data architect is essential to More ❯
The start and finish times on these days may vary week on week. Your rota will be communicated to you in advance by your line manager. We are open to having conversations about working flexibly. As an OB Supervisor, you will work as part of the store managementMore ❯
high levels of customer services. Understanding of site plans to allow installation works to take place based on site survey documentation. Complete documentation in line with company standards. Work within strict H&S guidelines. Advise customers on the latest products and services to improve efficiency Qualifications Certifications/Qualifications … using business systems and each job is signed off by the client. Ensure site Health and Safety compliance and escalate any immediate issues to line management. Provide high levels of customer service and ensure the company is always represented professionally. Company Values At North we embrace the following values More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
t2 group
to make a difference and has a passion for training and quality. Over the last 2 years we have developed our curriculums extensively in line with the Ofsted EIF, have implemented a fully digital enrolment process and we continue to implement changes to complement our wide range of on … line learning resources. Salary and benefits Salary: £31,000 Home based with travel Laptop and mobile phone provided 25 Days annual leave plus bank holidays (increasing with length of service) Christmas and New Year shutdown period Pension scheme Specsavers scheme NUS Discount Card eligibility £500 Employee referral bonus scheme … wellbeing and assistance programme The Role As an Internal Quality Assurer, you will be responsible for maintaining the quality assurance of our qualifications in line with awarding organisation requirements and t2 group quality assurance operating procedures. You will take a pro-active approach to supporting Personal Development Managers (Assessors More ❯
and Emergency lights Be a part of the call out rota currently 1 week in 9 Ability to work alone comfortably Completing works in line with British standards Reporting to line managers and completing correct paperwork etc. As a Fire and Security Engineer your knowledge and experience will More ❯