1 to 25 of 69 Line Management Jobs in the West Midlands

The Studio Team Leader role is part of the ITG Studio team management structure, and is primarily responsible for the line management of a nominated group of studio staff in addition to Creative Artwork, Technical Artwork, Artwork or Photography and Retouching production responsibilities. As a line manager you are responsible for the performance management, 1to1's, training and development planning of your nominated team, helping maintain team morale and motivation and act as first line contact for issue resolution. You will provide production guidance, advice and mentoring, and maintain the studio quality and … standards output of your team. You will be part of the ITG Studio team management structure, supporting the Head of Studio to contribute to the effective day to day management of the studio. Studio Team Leader responsibilities are in addition to your production responsibilities as a Creative Artworker more »

challenge? Due to lightning-fast growth, we’re looking for an additional Technical Services Manager to support our Head of Technical Services with the line management of our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer … for customer, installer and colleague support by phone, email and live chat to assist with technical and product-based issues across all product lines. Management of all inbound and outbound contact centre touch points including phone, chat and email. Liaison with Head of Technical Services and other departments to … identify trends, suggest improvements to support more efficient service delivery. Provide resolution to ensure outstanding customer service is being delivered in line with policy. Direct line management of a growing team including performance and absence management, training and development. Responsibility for ensuring adequate staffing and resilience more »

technologies, including cyber, custom hardware, and communications tech. You will manage key stakeholder relationships, and create novel solutions to challenging problems. Working with senior management, you will be advising on technical direction and often working at a strategic level. You will be working in a positive, creative and friendly … other organisations. A background in your field as a leader and technologist. Using modelling tools, languages, and frameworks to support and communicate your work. Line Management experience (role can include Line Management if you desire). Professional qualification/membership of a professional body. Your Personal … as our similarities. It makes us even better at what we do. HMGCC is proud to hold the status of Disability Confident Employer. In line with this, we offer the Disability Confident - Offer of Interview. To find out more and how you can apply under this scheme, please see more »

and assembly of high value low volume components. The Programme Manager will be responsible for overseeing the delivery of all projects within the Project Management department on time, within scope and budget. Reporting to the GM, the Programme Manager will be responsible for the line management of … running the major customer projects. This role is of strategic importance to the business and requires a high integrity individual with a strong project management and people management background. The Programme Manager will be a team player, with strong skills in getting the best out of people and … oversee. Programme Manager Job Description The Programme Manager will be the lead contact point for the GM for all aspects relating to the Project Management department. This will include having a good working knowledge of all current projects, establishing and updating key metrics and reports and working closely with more »

ATT&CK and CIS. * Legal and Regulatory Understanding: Familiarity with laws and regulations related to cybersecurity, such as GDPR, CCPA, or HIPAA. Skills * Personnel Management * In house training of personnel. * Stakeholder engagement * Risk Management * Threat Hunting * Threat Analysis * Use of vulnerability management tools * Malware reverse engineering * Detection … rule engineering * Incident Management * Alert Triage * Crisis management Experience * Extensive working experience in a live SOC environment * Line management experience. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to more »

customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages. Your responsibilities will include: Providing 1st Line Support by promptly logging incidents into the service desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from … the front-line support team. Ensuring smooth escalation processes, maintaining top-notch feedback and service quality. Collaborating closely with 1st Line Analysts, Service Desk Team Leader, and Development team to uphold service excellence. Deploying and maintaining software and hardware, including patches and hotfixes. Troubleshooting and managing MFD printers … documentation areas such as Asset Register and Wiki knowledge base. Managing active directory/exchange user accounts and file security permissions. Assisting with backup management and data retrieval, both onsite and in the cloud. Overseeing phone and networking systems. Providing administrative support for back office and bespoke systems. Maintaining more »

conception to delivery. Prior experience as a SuccessFactors Product Manager or similar role in Tier 1 SaaS platforms. Expertise in incident and major incident management, ensuring operational continuity. Strong leadership and budget management skills, with direct line management experience. Proficiency in stakeholder management, adept at … communicating complex concepts and influencing decision-makers. If you're ready to drive success through strategic HRIS management and thrive in a dynamic, collaborative environment, we want to hear from you. Apply now and be part of a journey towards excellence more »

Tier 1 SaaS based platform) certified Experienced in ensuring operational availability of major SaaS based platforms and well versed in Incident and Major Incident Management Direct line management experience Budgetary experience Experienced in working with 3rd party suppliers Skilled stakeholder manager with the ability to communicate complex more »

Tier 1 SaaS based platform) certified Experienced in ensuring operational availability of major SaaS based platforms and well versed in Incident and Major Incident Management Direct line management experience Budgetary experience Experienced in working with 3rd party suppliers Skilled stakeholder manager with the ability to communicate complex more »

training and development, holiday cover planning for analysts and onsite teams and resolving/escalating resource issues impacting delivery of BAU services. Key Responsibilities: Line Management: - Perform monthly 121s with each team member and manage day to day staff issues - Complete quality assessments of the Service Desk Analysts … the demands of the Service. Reporting: - You will ensure the creation and delivery of daily/weekly/monthly reports for the service. Service Management: - Ensure that all requests for Service, be they telephony, email or face to face are responded to within agreed timescales and that sufficient analyst … capacity is maintained at all times. Complaints Management: - Ensure all formal complaints to the Service Desk are recorded, reviewed and resolved in line with the Formal complaints process. Escalation Management: - You will be responsible for coordinating all internal and external escalations, ensuring they are appropriate, timely and more »

and mentor other software engineers. Moreover you will make the technical decisions within the Tribe. This is a hands-on coding role with no line management. Tech stack is C# , .NET Framework 4.8, SQL, Javascript , AngularJS (moving away from this), AWS, Docker, React, Azure DevOps for CI/CD more »

Pension, Life Insurance West Midlands The Role: Developing detailed project plans, ensuring resource availability and allocation Collaborating across teams, clients and stakeholders Performing risk management to minimise project risks Providing Health and Safety leadership Setting achievable goals and targets for the project team Creating and managing monthly reports to … threats to the project scope of work Providing leadership and mentoring to Project Managers in your delivery team The Person: Extensive experience of project management, including a track record of delivering complex projects Extensive experience of line management and the development of project teams An ability to more »

advice. This is a "strategic doing" job. You will have strategic, relational and operational responsibilities including strategic oversight and responsibility for your function; relational management both internally and externally and responsibility for the practical skills and tools to do the job and ensure it is done. Developing and managing … implementation of organisations IT and Cyber-Security strategy and data management, data capture and data analysis systems and delivery. Ensuring data capture and analysis inform decision making, service delivery and improvement and enable reporting and capture the value and impacts of service delivery and innovation both internally and externally … informing commissioners and policy makers. Responsible for management of a team of performance analysts Experience of providing strategic guidance and advice at Board level and experience of providing line management support to staff, undertaking performance management through annual PDR's and one to one meetings. Ensuring more »

pro rata (please note the range on 'salary' details is based on full time and this amount would be pro rata Reporting to CEO | line management of office administrator About Us: Randle Engineering provides innovative design & simulation services to a whole variety of sectors and customers within the … vendors, and internal and external stakeholders to ensure timely delivery of services. Manage the resolve all questions or discrepancies related to finance. IT First line IT support is provided by Link IT. Coordinate relationship with the IT support team and any active IT related calls. Coordinate the procurement of … seamless rollout of kit. Maintain the internal IT infrastructure with support for our external IT team Link IT. Knowledge of SharePoint, planning and project management of server to SharePoint migration rollout, advantageous but not essential. Timesheet administrative management. Collaborate with colleagues, internal and external on any IT escalations and more »

the extended team, and providing effective leadership to executives and apprentices. To thrive in this role, you will possess extensive experience in client account management and SEM. Your proven track record demonstrates success in driving exceptional results through SEO and PPC campaigns. Additionally, you possess an in-depth understanding … and enduring relationships through delivering outstanding digital marketing experiences to our clients customer. Collaborating with internal stakeholders, you will ensure effective and efficient performance management of your accounts as well as the accounts of your direct reports. Your role would involve crafting campaigns by closely collaborating with clients to … of your responsibilities. In order to be considered for the role of Marketing Executive you will: Ideally at least 3 years' experience in SEM management or a similar role Good knowledge of SEO and SEM principles and best practices Have experience in line management Confident in customer more »

The Opportunity: Key Account Manager (Heavy Plant Equipment) Contract: Permanent The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that … key supplier relationships within the relevant product vertical and dependencies. Establishing and maintain relationships, both internal and external through sales and contract administration, asset management, finance, and credit control in order to influence, support and maximize sales. Interface with STR, service and credit control in resolution and associated queries … Working in conjunction with all sales teams to avoid conflict of interests. Working closely with HY and technical including SPED . Interface with Contract Management and service teams to deliver high levels of customer service. Creating and maintain Big Truck dashboard, pipeline & forecast. What will help you to excel more »

RAF Halton. This 8-week training programme will develop the student's knowledge of leadership within the RAF and increase their understanding of their management responsibilities as Senior Non-Commissioned Officers (SNCOs). The course includes Air Power academic study, Practical Leadership Exercises, an Appraisal Workshop, Interview Techniques and … a controller, becoming a subject matter expert, heavily relied upon by your unit. Throughout your career you may be selected for advancement to intermediate line management roles, responsible for supervising and guiding the Specialists within your team and ensuring their welfare and career management needs are met. more »

RAF Halton. This 8-week training programme will develop the student's knowledge of leadership within the RAF and increase their understanding of their management responsibilities as Senior Non-Commissioned Officers (SNCOs). The course includes Air Power academic study, Practical Leadership Exercises, an Appraisal Workshop, Interview Techniques and … a controller, becoming a subject matter expert, heavily relied upon by your unit. Throughout your career you may be selected for advancement to intermediate line management roles, responsible for supervising and guiding the Specialists within your team and ensuring their welfare and career management needs are met. more »

processes when managing and delivering projects, undertake risk assessments, report incidents, accidents and near misses where appropriate. Responsible for directly supporting Site Managers, or line management and motivation of less experienced members of the team and assisting effective communication of relevant business issues. In liaison with all stakeholders more »

processes when managing and delivering projects, undertake risk assessments, report incidents, accidents and near misses where appropriate. Responsible for directly supporting Site Managers, or line management and motivation of less experienced members of the team and assisting effective communication of relevant business issues. In liaison with all stakeholders more »

approach that meets service and team demands. Capability to work under pressure and manage multiple tasks and demands. Capability to report both to your line manager and the service manager for regular updates. Help them deliver expert support services to bring life back into peoples homes. Apply now! Our more »

the reliability, security, and performance of our infrastructure. Responsibilities: * Manage the day-to-day operations of the ICT Infrastructure function, overseeing server infrastructure, network management, cyber security, connectivity, telephony, and data backups. * Lead a team of technical experts, providing guidance and support in their roles. * Collaborate with the Head … QNAP, Brocade, Fibre-Channel, iSCSI) * Network infrastructure (Cisco, FortiNet, PFSense, Ubiquiti, WAN architecture, SD-WAN) * Telephony (Broadsoft) * Monitoring tools (PRTG, SNMP) * Firewall configuration and management * Backup and recovery solutions (VEEAM, Zerto) Experience * Proven team leadership and people development skills. * Understanding of ITIL practices and ability to apply them effectively. … internal and external projects from inception to completion. * Exceptional communication skills, both oral and written. * Bachelor's degree in Computer Science, Information Systems, Project Management, or a related field (desirable). * Relevant technical certifications, such as Microsoft, Azure, VMware, and Cisco (preferred). Join our team and be part more »

record of leading high performing teams , who is immediately available or at short notice. Knowledge of the end to end Purchase to Pay processes Line Management experience Understanding of SOX legislation Understanding of audit process Business acumen Skills Have used IT Systems including : SAP and have good Excel … skills Process improvement Excellent written and verbal communication skills Risk management Ability to prioritise tasks and meet deadlines Solution orientated thinking Why Us We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits. Some of the range of benefits on offer to employees more »

with the IT Engineering , Monitoring and Observability, IT support, Application Support Service Ops teams ensuring systems, services & infrastructure work reliably and securely. Key Responsibilities Line management responsibilities for the team; providing support, personal development plans and undertaking 1-2-1 reviews. Working closely with the Monitoring and Observability … function to ensure that all systems and changes have security at the forefront. Manage the teams to make sure Solid Change, Problem and Incident management processes are followed. Working with the Service Ops teams to ensure the BAU handover process is followed for any new systems delivered by the more »

figures. That's where you come in! 💼 The Role We are seeking a Technical Lead with strong experience in software development, combined with some line management experience to lead an experienced, high-calibre team of developers on a major re-platforming project. You will be working predominantly with more »