1 to 25 of 36 Line Management Jobs in the West Midlands

relation to problem solving and technical optioneering, driving and supporting teams to make technical recommendations based on sound analysis and knowledge. Work closely with Delivery Leads and Lead Developer management to ensure appropriately skilled technical expertise is in place across Digital Services, owning a resource requirement pipeline against skillset is managed. Great line management is important to … them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Qualifications/licenses: Agile certification in either a general or development specific genre, or a willingness to work More ❯

processes to reduce time and improve quality. Support methods reviews as appropriate contributing ideas. Develop and deliver new process training material. Undertake any other work as directed by their line manager in connection with their job as may be requested. Creation of user guides and manuals to the train CAE team members. Essential Skills Required: Proficiency in programming language More ❯

About The Role The direct management of this duty ensures that our customers receive levels of service which meet or exceed our service level agreements. To carry out all activities without compromising health and safety, quality, welfare or the engagement of our colleagues. To effectively manage the Service Desk and Field Service teams activities to ensure you maximise scheduling … motivated, organised individual who is proactive in finding solutions. Dynamic, customer focused, and a great communicator via all methods Key Responsibilities To work closely with the Operations Director, Senior Management, and Field-based teams to plan and ensure that we have sufficient resources, working the required levels of hours in the right regions, and ensure service levels are in … line with targets.To schedule routes for Field Service Engineers, minimising travel times, maximising the number of visits scheduled per shift, and ensuring that our resource availability matches our customers expectations. Keep informed of engineering best practice to ensure repairs and services are completed effectively and efficiently with root cause methodology. Engineering practices, Sale approaches, customer satisfaction, and on target More ❯

technical and product strategies, ensuring the successful delivery of software that meets business and client needs. - Collaborative Environment: Work closely with other Heads of Teams, Product Managers, and senior management to ensure unified and effective operational running. - Professional Growth: Engage in a role that offers both managerial and technical challenges, providing ample room for professional development and career progression. … and technologies (ideally .NET, C, and Angular) and familiarity with cloud technologies (preferably Azure). - Experience with agile and waterfall methodologies, including Scrum and Kanban. - Proven track record in line management, covering mentoring, motivating, objective setting, training, and performance management. - Demonstrable experience in delivering technical work within time and budget constraints, with a solid understanding of the software More ❯

day one. We have three positions available. One of the three positions will be expected to Matrix manage their peers' workloads. This involves impacting, prioritising and allocation of work. Line management responsibility will remain with G6 Head of Service Delivery. Main duties of the job Lead the transition of projects and services into operation, working with delivery and … support, quality assurance, and handover planning to ensure services are deliverable and supportable across national and regional contexts Develop strong, trust-based relationships with project delivery teams, digital service management, technical teams, and third-party suppliers to anticipate challenges and overcome barriers collaboratively Manage risks, dependencies and priorities within service transitions to reduce operational impacts and support UKHSA's … complex technical issues into business-friendly terms and managing expectations during critical service transitions. You will be expected to influence decisions and drive alignment across diverse teams, including senior management, business stakeholders, and third-party providers. Experience in leading the creation and review of Service Design Packs (SDPs) and ensuring service readiness before operational handover. You will be responsible More ❯

health, safety, quality, and colleague engagement. Be a proactive, motivated, and customer-focused leader with excellent communication skills Key Responsibilities for Service Desk Manager Work with Operations Director, Senior Management, and Field Teams to plan resources effectively and meet service targets. Schedule routes for Field Service Engineers to minimise travel time, maximise productivity, and meet customer expectations. Apply engineering … using root cause methodology. Review KPIs, unplanned work, and backlogs to optimise team performance. Provide clear communication, feedback, and coaching to Service Desk and Field Service colleagues. Deliver direct line management, motivating the team and ensuring best practices and tools are consistently applied. Share divisional updates and business communications with Field Service teams. Ensure quality control and health … with the ability to coach, train, and influence others. Positive, proactive, and resilient, turning setbacks into opportunities for growth. Knowledge of health & safety in the workplace. Familiarity with performance management and staff development practices. More ❯

practices, and work closely with teams across customer, operations, and data science to get things done. Key responsibilities include: Lead and evolve data governance processes and frameworks Support privacy management and internal assessment reviews Perform gap analysis and implement actionable improvements Build relationships with cross-functional stakeholders and project teams YOUR SKILLS AND EXPERIENCE: A successful Data Governance Manager … bring: Experience within financial services or a heavily regulated industry Strong understanding of governance, data privacy, and risk frameworks Confident communicator with the ability to build stakeholder trust Previous line management or mentoring experience Bonus points for: SQL or technical literacy to support data discussions Experience with enterprise data governance/privacy tools Excel, PowerPoint, and data visualisation More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯

do Own and evolve the website and digital roadmap. Translate business goals into measurable digital campaigns (SEO, performance, content). Manage agencies, vendors and internal stakeholders to deliver projects. Line-manage a small marketing resource and help grow the team. About you Experience leading website projects and cross-channel digital programmes. Strong in analytics, SEO and marketing automation (HubSpot More ❯

and repair generators and associated equipment. Carry out electrical and mechanical fault-finding. Identify and report machine damage accurately. Maintain comprehensive service and maintenance records. Communicate effectively with your Line Manager and customers to ensure work is completed to the highest standard. Work independently to troubleshoot and resolve technical issues on customer sites and in the workshop. Complete all More ❯

and support engineering test teams with rectification of issues. Work with Supplier Teams to develop fix & resolution plans for hardware issues. Undertake any other work as directed by their Line Manager in connection with their job as may be requested from time to time. Problems faced are difficult and often complex. Specialisation Match Note: Para-Professional incumbents typically work More ❯

and metal containment installation including cable tray and basket. Testing with Fluke Testers. Diagnose and rectify faults successfully. Carrying out network audits and reporting on progress and issues to line managers and client contacts. Maintaining Quality standards whilst meeting agreed timescales. The Data Cabling Technician will have the following skills and attributes: Installation of structured cabling systems experience is More ❯

and reduce manual processes. Explore automation opportunities between systems, aiming to reduce duplication and improve data accuracy. Manage and prioritise digital support tasks using ticketing systems, calendars, and project management tools. Support continuous improvement initiatives, including digital transformation and system enhancements. Maintain data security and confidentiality protocols while ensuring compliance with all TDM policies, procedures, and legal responsibilities, including … safeguarding, ISO9001, Data Protection, Cyber Essentials, and confidentiality standards. Perform any other duties as directed by your line manager and/or a Director. Training Digital Support Technician Level 3 Apprenticeship Standard The successful candidate will undertake an 18-month nationally recognised qualification delivered by TDM. This work-based learning programme includes quarterly block training days delivered via our … apprenticeship, you will complete an End Point Assessment (EPA) conducted by an external assessment organisation (EPAO). This is a Level 3 qualification. Knowledge modules include: Digital Technologies Data Management and Information Systems Support and Security Concepts Opportunity to progress into a full time position and higher level apprenticeship. Apprenticeship Standard Digital support technician (level 3) Training Provider THE More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official Exams You will then go on to sit the CompTIA Security+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯