4 of 4 Microsoft Exchange Jobs in Birmingham

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge More ❯

for goods and services and track their progress. Whats essential. Experience within a Digital and Data (IT) support function and troubleshooting issues to a high level. Experience of Microsoft Windows 10, Office 365, Exchange Online, Active Directory and familiarity with both remote desktop and service desk applications. Experience of IT and telecommunications with an understanding of … physical and logical aspects of information products, systems integrity, and confidentiality in line with WMCA security policies and all relevant legislation. Excellent knowledge of support issues within a Microsoft desktop environment. You will have good understanding of Incident/Service Request/Problem and Change Management processes (preferably to ITIL V4 Foundation standard). Excellent communication skills with More ❯

Directory (AD), Entra ID and Group Policies (GPO/GPP). Responsibilities: - 3rd line support level of understanding of the dependencies for MS Office such as SharePoint, OneDrive, Exchange, and Add-ins. - Ensuring governance, compliance and security components within M365 are meeting Information Security mandates and best practices across the end-user device estate. - Assist in supporting, maintaining … providing recommendation for implementation of changes and products Required Skills/Experience: - Strong knowledge of O365 SAAS environments and End User Computing technology environments. - Strong knowledge of the Microsoft 365 stack including Intune, SharePoint, OneDrive, Exchange and Teams. - Strong knowledge of Active Directory and Group Policies (GPO). - Knowledge of Entra ID Modern Workplace Engineer (M365 More ❯

an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a true force … be willing to use your initiative to solve the problem when you don’t know! Ideally, you might have experience including: Experience providing 1st line support in a Microsoft environment Previous customer service experience, even if this isn’t from an IT setting Experience with Office365, Active Directory and Exchange If you’re looking to kick More ❯