13 of 13 Performance Metrics Jobs in Birmingham

critical. We are hiring a Director of Investor Relations to help shape how the business is understood internally and externally, translating operational and financial performance into a compelling narrative for investors, lenders, the Board and Executive leadership. This is a highly visible strategic finance leadership role combining executive reporting … investor communication, performance storytelling, and strategic insight. This role would suit an individual who combines strong financial and commercial acumen with exceptional communication and presentation capability, someone equally comfortable operating within the detail while also crafting high-quality Board and investor materials that influence decision-making and support valuation. ...

What You Will Do This is a highly visible strategic finance leadership role combining executive reporting, investor communication, performance storytelling, and strategic insight. This role would suit an individual who combines strong financial and commercial acumen with exceptional communication and presentation capability, someone equally comfortable operating within the detail … Board and investor materials that influence decision-making and support valuation. Investor Narrative & Strategic Communication Own and continuously evolve the company’s equity and performance narrative aligned to growth, profitability, and strategic priorities Translate complex SaaS and commercial performance metrics into clear, concise, executive-level communication Support ...

industry. Role overview of our Through Life Systems Manager Providing the support and maintenance layer to our globally deployed maritime systems, ensuring exceptional operational performance and continuous improvement. This role involves managing support workflows, tasking of preventative and corrective maintenance and our in-country partners to ensure that … high-level up-time performance for our systems is maintained for all equipment. Scope of equipment includes all national network, infrastructure, sensors and command centre facilities. This is a new role with significant responsibilities. We are seeking an experienced Through Life Systems Manager The role of Through Life Systems ...

plans to senior stakeholders, providing clear insights through monthly forums and reports.Proactively manage risk ensuring compliance with internal policies and regulations. Track and analyse performance metrics, KPIs and targets ensuring achievement and identifying areas for improvement. Effectively allocate resources to meet business needs while balancing team workloads … strong relationships.REQUIREMENTSPrevious experience of managing other managersExperience managing a QA functionProven ability to lead by example, with a positive attitudeAbility to lead teams, drive performance standards and motivate staffExcellent business analytical skillsExcellent interpersonal, organisational and communication skills Experience of managing information in a fast-moving environment where there ...

continuous improvement. The Role You will: Own product analytics across key customer growth and revenue journeys. Analyse acquisition, conversion, activation, engagement, and retention performance to identify opportunities for improvement. Design, execute, and evaluate A/B and multivariate experiments to optimise the user experience. Define tracking requirements, success metrics … Amplitude, Mixpanel, Segment, or equivalent tools. Strong knowledge of experimentation methodologies, including A/B testing and statistical analysis. Excellent understanding of product performance metrics, including conversion, activation, engagement, retention, and churn. The ability to communicate complex findings clearly to both technical and non-technical audiences. A proactive ...

lead in investigating major delivery and organisational challenges, defining the long-term roadmap for how large-scale programs are executed.Oversee the health and performance of delivery across a portfolio of projects, finding ways to transform business operations through superior agile logic and lean processes.Lead high-level workshops with executive … seeing the big picture and guiding how large, complex organisations handle delivery-led change and digital transformation.Proven track record of using delivery data, performance metrics, and research insights to influence the strategic decisions of top-level executive leaders.Extensive experience guiding the best ways to define and document delivery ...

role in driving operational excellence across one of ISS UK's largest public sector contracts. You'll coordinate improvement initiatives, analyse business performance, and provide valuable insights that help shape operational decisions. Key responsibilities: Coordinate continuous improvement initiatives across the DWP account, ensuring projects are delivered on time … agreed objectives. Analyse operational data and produce reports and dashboards using Power BI and Excel to identify trends and improvement opportunities. Monitor KPIs and performance metrics, providing regular reporting and actionable insights to stakeholders. Collaborate with operational teams to implement Lean, Six Sigma, Kaizen, and other continuous improvement ...

making effective use of AI tools. Work with Data Engineers to design scalable data pipelines and infrastructure to support AI applications. Set and monitor performance metrics for AI systems, Agents, and the overall Agentic AI system to ensure ongoing improvements. Lead and organise cross-functional teams ...

time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating closely with peers to maintain a high-performance, elite service culture What We're Looking For Essential: Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands … similar) GDS experience (Amadeus, Sabre, Galileo or similar) Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT Exceptional communication skills with a polished, confident, and discreet style Ability to remain calm, decisive, and solutions-focused in high-pressure situations Strong organisational skills and attention ...

compliance, adhering to industry standards and hazard protocols during all maintenance tasks. Data & Documentation: Maintained detailed documentation of maintenance logs, repair histories, and system performance metrics. Continuous Improvement: Collaborated with production teams to identify mechanical vulnerabilities and optimize equipment efficiency. Key Skills & Qualifications Relevant qualification in Mechanical Engineering, Electrical ...

compliance, adhering to industry standards and hazard protocols during all maintenance tasks. Data & Documentation: Maintained detailed documentation of maintenance logs, repair histories, and system performance metrics. Continuous Improvement: Collaborated with production teams to identify mechanical vulnerabilities and optimize equipment efficiency. Key Skills & Qualifications Relevant qualification in Mechanical Engineering, Electrical ...

design teams to shape competitive proposals and ensure we deliver exactly what clients need. Managing your pipeline : Maintain accurate records in our CRM, track performance metrics and provide regular reports on your activity and progress. Attend industry events , networking sessions and client presentations to promote our capabilities ...

clients. Working in a fast-paced and collaborative environment, the team focuses on providing exceptional client service, maintaining operational excellence, and achieving key business performance objectives. This is an exciting opportunity to lead a talented team, shape service delivery, and play a key role in driving continued growth … motivate a team to deliver outstanding service to clients while achieving operational and financial targets. Take full responsibility for team leadership, employee engagement, performance management and continuous improvement initiatives. Act as the technical lead within the team, ensuring high-quality decision making, compliance with supervision procedures and excellent technical ...