8 of 8 Performance Metrics Jobs in Birmingham

and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performance metrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … O&M activities for utility-scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performance metrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The More ❯

values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact … manner. Build and maintain strong client relationships to enhance overall client satisfaction. Service Improvement: Identify opportunities for service improvement and work with the end-client to implement. Analyse service performance metrics providing insights for continuous improvement and upsell opportunities. Lead and implement AI-driven monitoring tools to proactively identify and resolve system issues, ensuring optimal performance and … uptime. Utilize AI and machine learning to predict, prevent, and manage incidents, reducing downtime and improving response times where possible. Define and track key performance indicators (KPIs) to measure the impact of AI Ops initiatives on operational efficiency and business outcomes. Drive continuous improvement by leveraging AI to identify areas for optimization and implementing solutions. Analyze large volumes of More ❯

ensuring SLA adherence, cost efficiency, and service quality. Data Governance & Analytics Drive data quality, governance, and analytics initiatives across the business. Implement reporting frameworks for operational, security, and project performance metrics. Budget & Procurement Own the IT budget, including forecasting and procurement. Evaluate vendor proposals and negotiate contracts to maximise ROI. About You Strong leadership and team management skills. Extensive More ❯

managing communication and resolving issues Retainer Management Manage ongoing client retainers and ensure deliverables are consistently met Proactively identify opportunities to add value for clients Track and report on performance metrics, providing actionable insights Client Collaboration Build strong relationships with clients, understanding their business goals Provide updates, reports, and strategic recommendations to support growth Team Coordination Work closely … stakeholders on goals and timelines E-commerce Expertise Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce Provide guidance on website performance, UX/UI optimisation, and platform functionality Required Skills & Experience Proven experience in e-commerce, account management, or web project management Strong knowledge of e-commerce platforms such as … management skills to handle multiple projects and clients Clear communication skills, able to explain technical concepts to non-technical audiences Analytical mindset with the ability to generate insights from performance data Proactive, solutions-focused, and motivated by achieving results Please apply now. More ❯

managing communication and resolving issues Retainer Management Manage ongoing client retainers and ensure deliverables are consistently met Proactively identify opportunities to add value for clients Track and report on performance metrics, providing actionable insights Client Collaboration Build strong relationships with clients, understanding their business goals Provide updates, reports, and strategic recommendations to support growth Team Coordination Work closely … stakeholders on goals and timelines E-commerce Expertise Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce Provide guidance on website performance, UX/UI optimisation, and platform functionality Required Skills & Experience Proven experience in e-commerce, account management, or web project management Strong knowledge of e-commerce platforms such as … management skills to handle multiple projects and clients Clear communication skills, able to explain technical concepts to non-technical audiences Analytical mindset with the ability to generate insights from performance data Proactive, solutions-focused, and motivated by achieving results Please apply now. More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

and the ability to turn strategy into delivery. Ensure consistent, high-quality delivery of business requirements, process models, and stakeholder engagement. Drive continuous improvement in BA methodologies, tools, and performance metrics. Support agile and waterfall delivery models, adapting approaches to suit project and client needs. Promote a culture of innovation, learning, and excellence within the BA team. Monitor and … report on team performance, project outcomes, and business impact Key Tasks will include: Achieving practice utilisation, delivery KPIs, and customer satisfaction targets. Using pipeline management to meet resource needs. Supporting pre-sales activities and promoting Business Analysis and TXP. Building and maintaining stakeholder relationships with customers. Ensuring physical and operational information security; following all procedures for data confidentiality and More ❯

trends, competitors, and customer needs. Conducting SWOT analyses (Strengths, Weaknesses, Opportunities, Threats) to understand where the business can grow. Tracking and Reporting Monitoring and reporting on progress of sales performance/business development activities and performance metrics. Preparing regular reports and analyses for senior management to track business growth and identify areas for improvement. Training & Development Participating in More ❯