7 of 7 Remote Service Delivery Jobs in Birmingham

Global Head of Service Delivery Location: Birmingham (Hybrid) Salary: Up to £113,000 + Car Allowance + 30% Bonus + Benefits Reports To: Global Director of Infrastructure & Service Operations The Organisation Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Over the next three years, the business will transition from … a federated model to a centralised global structure, supported by significant investment in technology and a new global outsourcing model for IT operations. The Head of Service Delivery is a newly created, pivotal role responsible for building a mature, process-driven function that underpins this transformation. The Opportunity We are seeking a dynamic Global Head of Service Delivery to lead our enterprise-wide technology service delivery function. This senior leadership role is pivotal in shaping and executing strategies that ensure world-class service provision across all 6 regions. You will drive operational excellence, foster collaboration across global teams and partners, and ensure technology services align with business needs. Key Responsibilities Deliver a More ❯

of Education client-facing projects, ensuring they are delivered on time, within scope, and to the highest standards of quality. This role oversees a team of project managers and delivery specialists, fostering a culture of excellence, collaboration, and continuous improvement. Key responsibilities include: Strategic planning, stakeholder engagement, resource management, risk mitigation, and performance tracking. The role acts as the … primary point of contact for our educational client during project delivery, ensuring their needs are met and expectations exceeded. The Head of EDI Client Team - Education Infrastructure also contributes to business development efforts by supporting proposals, scoping new projects, and identifying opportunities for growth and innovation. This role will be to lead the end-to-end delivery of … development projects from site due diligence, design management, and planning, through to procurement, construction, and handover. Ensure delivery aligns with budget, programme, and investor expectations, implementing best-in-class governance, reporting, and project controls. Serve as the primary point of contact for clients, investors, and internal senior leadership. The requirements below are essential: 10+ years of experience in project More ❯

DBA Expertise: Strong, non-negotiable skills in Oracle DBA and experience with MySQL . Operational Ownership: Own, troubleshoot, and resolve complex technical faults within the Enterprise Cloud Infrastructure . Service Delivery: Provide escalated technical support, ensuring system availability and managing Incidents, Service Requests, and Changes against strict SLAs/KPIs . CI Mindset: Actively apply Continuous Improvement More ❯

a growing SaaS environment. In this role, you'll provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of More ❯

a growing SaaS environment. In this role, you'll provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of More ❯

our Information Management capability within the Birmingham office. You'll be responsible for growth targets, pipeline of work, training and development of the team whilst promoting the capability and service offering of the Information Management account. The Information Management account is a team of 40+ digital consultants driving digital transformation on all our major projects, mostly based in Croydon … planning of processes and implementation of tools to improve major project delivery. Sometimes this might be working directly with our clients, other times this might be supporting our internal delivery projects. You will be an advocate for digital ways of working, a promoter of good information management and comfortable working closely with our clients to share our experience. Your … Responsible for ensuring that projects are delivered successfully for the client and for Mott MacDonald, technically, commercially, and financially Growth and development of the Birmingham team Leading the technical delivery of consultancy services Delivery of a programme of technical solutions as agreed with the client Compliance with the Mott MacDonald management, quality, safety and environmental system requirements Coordinate More ❯

inbound leads. Conduct needs analysis and tailor customized proposals and presentations. Manage pipeline using CRM tools, preferably HubSpot. Collaborate with marketing and technical teams to ensure seamless onboarding and service delivery. Meet or exceed monthly and quarterly sales targets. Preferred Requirements: Proven experience working with HubSpot CRM and Hubs (Marketing, Sales, Service, CMS). 3+ years of experience More ❯