22 of 22 Remote/Hybrid Service Delivery Jobs in Birmingham

Permanent Digital Transformation, Enterprise Applications, IT - Operations, IT - Software, Leadership, SAP, Technical Management Competitive + Full Benefits Package About the job Job Title: SAP Service Delivery Manager Location: Birmingham (Hybrid – Multi-Office Environment) Salary: Competitive + Full Benefits Package About the Role We're recruiting for an experienced … Service Delivery Manager to join a leading professional services organisation in Birmingham, currently undergoing a major digital transformation programme. This is an exciting opportunity for an established SAP leader to take ownership of the operational stability, service delivery, optimisation and ongoing development of a complex ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based ...

portfolio across workplace, infrastructure, applications and data. Reporting to the Head of CX, Data, Technology & Transformation, you will shape the technology strategy, roadmap and service delivery agenda, ensuring our technology landscape is secure, resilient, cost-effective and aligned to business priorities. You will lead a team … Salesforce. Build strong relationships with senior stakeholders, translating business priorities into technology requirements and improvements. Lead and develop the UK&I service delivery team, including 4 direct reports and 3 wider team members. Drive data strategy, architecture, governance and data quality to enable trusted, accessible information. Own service ...

product and operational leadership, defines the product roadmap, and translates business priorities into clear, value led outcomes. Working closely with Finance, enterprise architecture, internal delivery teams, strategic partners and the wider business, the role ensures solutions are secure, resilient, compliant and aligned with enterprise strategy and standards. The role … aligned with enterprise standards and business strategy. Own and prioritise the product backlog, balancing business value, regulatory obligations, technical sustainability, cyber security and delivery capacity. Establish effective demand intake, assessment and change governance, providing clear recommendations and trade offs to support timely investment decisions. Partner with senior leaders across ...

Join METCLOUD – Securing the Future of Sovereign Cloud and AI. METCLOUD is an award-winning Cloud Security Service Provider at the forefront of the UK’s rapidly evolving digital landscape, recognised as a key driver of UK data sovereignty. As organisations increasingly adopt cloud, AI, and Generative AI technologies … hybrid infrastructure solutions across both customer and internal environments. You will play a key role in cloud transformation projects, infrastructure modernisation, and the delivery of secure, resilient, and highly available platforms. Working closely with service delivery, project teams, and customers, you will provide technical leadership, mentor junior ...

delivering complex data migration projects? Would you like to use your expertise to support the safe transfer of patient records and help shape the delivery of healthcare services across the UK? We have an exciting opportunity for a Data Migration Lead to join our Clinical Systems team at HCRG … including overnight stays, may be required, with expenses covered. Main duties of the job The Data Migration Lead will manage the end-to-end delivery of data migration projects, working closely with internal teams, external organisations, and system suppliers. Key responsibilities include leading data migration projects, ensuring safe transfer ...

Solution Architect with end to end delivery capabilities (from requirement gathering to service design) is sought on a hybrid basis by a professional services organisation based in Birmingham. With large scale investment in technical innovation this Solution Architect will be joining a dynamic, autonomous team delivering greenfield solutions … both internal and external) that will revolutionise service delivery and ownership within this organisation. This role would suit a Solution Architect who has a wide breath of experience (from sandboxing and functional requirement gathering through to solution design, test strategies and service design) who relishes the chance ...

Solution Architect with end to end delivery capabilities (from requirement gathering to service design) is sought on a hybrid basis by a professional services organisation based in Birmingham. With large scale investment in technical innovation this Solution Architect will be joining a dynamic, autonomous team delivering greenfield solutions … both internal and external) that will revolutionise service delivery and ownership within this organisation. This role would suit a Solution Architect who has a wide breath of experience (from sandboxing and functional requirement gathering through to solution design, test strategies and service design) who relishes the chance ...

Company: Eversheds Sutherland We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We're full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values … activity where appropriate. Configure, test, document and support approved Legal Technology solutions, resolving straightforward issues and escalating complex or material matters promptly. Support the delivery of client-facing or matter-related work as the technology contributor, while a more senior colleague retains accountability for the overall project or solution. ...

support decision-making. As a trusted business planning partner, you will build strong relationships across the organisation, enabling coordinated planning, effective reporting, and successful delivery of strategic priorities. Work with stakeholders to ensure service delivery and change plans remain aligned to strategic objectives, providing challenge where needed. … decision-making through planning analysis, performance insights, and reporting. Provide advice and guidance on planning, performance reporting, governance, and gateway requirements. Partner with delivery leads and sponsors to develop and maintain integrated plans covering deliverables, resources, capabilities, and dependencies. Ensure plans and performance reporting remain accurate, up to date ...

continuous improvement Driving digital transformation, from cloud migration and automation to new systems that make people's jobs easier Overseeing infrastructure, networks, applications and service delivery so the business runs smoothly every day Strengthening cyber security, data protection and business continuity Managing the IT budget, suppliers and contracts … best value and service Working with leaders across the business to understand their challenges and find the right technology solutions Keeping the business ahead of the curve by exploring new tools, including AI and data-driven solutions WHAT WE'RE LOOKING FOR Proven experience leading an IT function ...

becoming a more proactive, data-driven organisation, moving away from traditional reactive ways of working towards a more efficient, accessible and forward-thinking service delivery model. Technology and data will play a critical role in enabling this change. As part of this investment, the business is looking ...

ensure the firm can operate effectively, respond to evolving client and regulatory expectations, and make best use of technology and data to support excellent service delivery. THE ROLE The IT Training Lead is responsible for owning the firm’s IT training strategy and ensuring colleagues have access to clear … consistent and relevant technology training. The role sets the approach for IT training across the firm, including training standards, delivery mechanisms, training materials, third-party delivery and ongoing quality management. It works closely with stakeholders across divisions to understand training needs and ensure delivery is practical ...

client portfolio, targeting new federal government agencies outside of the Defense while deepening existing relationships. Operational Excellence: Maintain and enhance operational efficiency, ensuring that service delivery meets and exceeds client expectations. Financial Oversight: Oversee financial performance, including budgeting, forecasting, and cost optimization, ensuring sustained profitability. Compliance and Governance ...

automation, security, monitoring, patch management, and endpoint management across a diverse customer base. You will work within a growing MSP team to improve service delivery and build scalable solutions. The ideal candidate has senior engineering experience in MSPs, strong PowerShell and automation skills, and a track record ...

will work with legal tech specialists and senior stakeholders, manage platform projects, and translate complex concepts for diverse audiences while maintaining high standards of service delivery. #J-18808-Ljbffr ...

response. \n Help develop a more intelligent SOC through automation, improved processes and effective use of security technologies. \n Ensure operational processes, escalations and service delivery remain effective as the business grows. \n Work closely with internal stakeholders and clients to maintain high standards of service. \n Provide ...

Account Executives from early-stage opportunities to shape services positioning and deal strategy. Lead structured discovery covering services scope: pain points, workflows, success criteria, delivery considerations, and training requirements. Support the AE in architecting the solution and defining services components (deliverables, timeline, effort), incorporating Solutions Engineering input on technical … feasibility and dependencies. Enforce engagement request prioritization, directing Tier 2 and smaller opportunities to self-service playbooks so direct support is reserved for the highest-value deals. SOW Development & Commercial Structuring Draft and validate Statements of Work in partnership with the AE, defining scope boundaries, assumptions, dependencies, and acceptance ...

equipment Ensuring that our globally deployed systems are supported and maintained throughout their contracted sustainment period (typically 10 years) to agreed service levels and in-line with manufacturers or SRT ’s directions. Managing our task management system (Zuper) to ensure our in-country support carry out efficient, comprehensive scheduling … country operations Customer & Project Issue Management Drive timely resolution of Support Level 3 support tickets and project issues, ensuring high standards of service delivery. Develop and implement long-term support and maintenance strategies to meet evolving customer needs Performance Monitoring & Continuous Improvement Oversee key performance metrics such as SLAs ...

Company: Eversheds Sutherland We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values … automation, workflow and no/low-code platforms. The successful candidate will act as a key member of the legal technology team supporting the delivery of the practice groups' legal technology strategy as well as driving the use of legal technology internationally. They will use their expertise, knowledge ...

focus on digital transformation and emerging technology, the position offers broad exposure across the business and the opportunity to influence how technology supports future service delivery. Key Responsibilities of the Product Owner Drive technology adoption: Lead and support the adoption of key technology solutions, embedding platforms into … focused: Pragmatic, resilient and innovative, with strong self-management skills and the ability to manage a complex workload while maintaining a high standard of service delivery. If you are looking to develop your career within technology product management and want the opportunity to influence how innovative platforms are adopted ...

platform that connects people, processes, and data into a single System of Action. The Client Engagement Manager partners with Account Executives from discovery through delivery hand-off, owning scope, pricing, and commercial structuring for ERP engagements. The role emphasizes rigorous discovery, tailored solutions, and alignment with Services Delivery ...