Service Delivery Jobs in Birmingham

Service Delivery
West Midlands > Birmingham

The table below provides summary statistics for permanent job vacancies advertised in Birmingham requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 11 May 2025, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 60 45 87
Rank change year-on-year -15 +42 -24
Permanent jobs citing Service Delivery 52 125 49
As % of all permanent jobs advertised in Birmingham 3.61% 4.53% 2.52%
As % of the Processes & Methodologies category 3.81% 5.52% 2.62%
Number of salaries quoted 28 103 46
10th Percentile £36,525 £36,250 £33,000
25th Percentile £43,125 £42,738 £36,250
Median annual salary (50th Percentile) £60,000 £53,000 £50,774
Median % change year-on-year +13.21% +4.38% +12.83%
75th Percentile £76,563 £65,000 £64,375
90th Percentile £100,000 £75,000 £69,375
West Midlands median annual salary £53,037 £50,000 £53,310
% change year-on-year +6.07% -6.21% +18.47%

All Process and Methodology Skills
Birmingham

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Birmingham.

Permanent vacancies with a requirement for process or methodology skills 1,366 2,264 1,867
As % of all permanent jobs advertised in Birmingham 94.80% 82.03% 95.99%
Number of salaries quoted 766 1,831 1,372
10th Percentile £34,000 £32,000 £31,275
25th Percentile £42,563 £40,988 £43,288
Median annual salary (50th Percentile) £55,000 £55,000 £56,480
Median % change year-on-year - -2.62% +2.69%
75th Percentile £68,750 £69,957 £71,250
90th Percentile £85,000 £84,964 £82,500
West Midlands median annual salary £52,500 £50,000 £53,000
% change year-on-year +5.00% -5.66% +6.00%

Service Delivery
Job Vacancy Trend in Birmingham

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Service Delivery in Birmingham.

Salary trend for Service Delivery in Birmingham

Service Delivery
Salary Histogram in Birmingham

Salary distribution for jobs citing Service Delivery in Birmingham over the 6 months to 11 May 2025.

Salary histogram for Service Delivery in Birmingham

Service Delivery
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.85%) SharePoint
2 1 (1.92%) Confluence
2 1 (1.92%) Microsoft Exchange
Applications
1 1 (1.92%) Microsoft Office
Business Applications
1 1 (1.92%) Infor M3
Cloud Services
1 11 (21.15%) Azure
2 8 (15.38%) Microsoft 365
3 3 (5.77%) SaaS
4 2 (3.85%) Entra ID
4 2 (3.85%) Microsoft Copilot
4 2 (3.85%) Power Platform
5 1 (1.92%) AWS
5 1 (1.92%) Azure DevOps
5 1 (1.92%) Dynamics 365
5 1 (1.92%) OneDrive
5 1 (1.92%) Power Automate
5 1 (1.92%) PowerApps
5 1 (1.92%) SAP Fieldglass
Communications & Networking
1 4 (7.69%) Wi-Fi
2 2 (3.85%) Firewall
2 2 (3.85%) Wireless
3 1 (1.92%) ATM
3 1 (1.92%) Frame Relay
3 1 (1.92%) Network Security
3 1 (1.92%) SDH
Database & Business Intelligence
1 1 (1.92%) Data Lake
1 1 (1.92%) Power BI
Development Applications
1 1 (1.92%) JIRA
General
1 14 (26.92%) Manufacturing
2 13 (25.00%) Inclusion and Diversity
3 12 (23.08%) Social Skills
4 7 (13.46%) Finance
5 5 (9.62%) Law
6 4 (7.69%) Analytical Skills
7 2 (3.85%) Marketing
7 2 (3.85%) Organisational Skills
8 1 (1.92%) Games
8 1 (1.92%) Public Sector
8 1 (1.92%) Telecoms
Job Titles
1 9 (17.31%) Consultant
2 8 (15.38%) IT Consultant
3 5 (9.62%) Service Manager
4 4 (7.69%) Lead
4 4 (7.69%) Technology Director
5 3 (5.77%) Analyst
5 3 (5.77%) IT Manager
5 3 (5.77%) IT Services Manager
5 3 (5.77%) Senior
5 3 (5.77%) Team Leader
6 2 (3.85%) Architect
6 2 (3.85%) Cybersecurity Manager
6 2 (3.85%) Head of Delivery
6 2 (3.85%) Head of IT
6 2 (3.85%) Head of Service Delivery
6 2 (3.85%) Network Engineer
6 2 (3.85%) Product Manager
6 2 (3.85%) Senior Network Engineer
6 2 (3.85%) Service Desk Manager
6 2 (3.85%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 1 (1.92%) EDI
1 1 (1.92%) XML
1 1 (1.92%) YAML
Miscellaneous
1 9 (17.31%) Management Information System
2 1 (1.92%) CMDB
2 1 (1.92%) Data Centre
2 1 (1.92%) Data Protection Act
2 1 (1.92%) Distributed Architecture
2 1 (1.92%) Enterprise Software
2 1 (1.92%) Legacy Systems
2 1 (1.92%) Public Cloud
2 1 (1.92%) SCADA
2 1 (1.92%) Self-Motivation
2 1 (1.92%) Virtual Team
Operating Systems
1 7 (13.46%) Windows
2 2 (3.85%) Windows 10
3 1 (1.92%) Windows Server
Processes & Methodologies
1 18 (34.62%) ITIL
2 10 (19.23%) Continuous Improvement
2 10 (19.23%) Problem-Solving
2 10 (19.23%) Stakeholder Management
3 9 (17.31%) Architectural Design
3 9 (17.31%) Incident Management
4 8 (15.38%) Business Transformation
4 8 (15.38%) Capacity Planning
4 8 (15.38%) Cybersecurity
5 7 (13.46%) Roadmaps
6 6 (11.54%) Artificial Intelligence
6 6 (11.54%) Business Intelligence
6 6 (11.54%) Data-Driven Decision Making
6 6 (11.54%) Decision-Making
7 5 (9.62%) Coaching
7 5 (9.62%) Collaborative Culture
7 5 (9.62%) Migration
7 5 (9.62%) Project Delivery
7 5 (9.62%) Project Management
8 4 (7.69%) Cost Control
Programming Languages
1 2 (3.85%) SQL
Qualifications
1 14 (26.92%) NVQ Level 3
2 3 (5.77%) Degree
3 2 (3.85%) ITIL Certification
3 2 (3.85%) SC Cleared
3 2 (3.85%) Security Cleared
4 1 (1.92%) APMG
4 1 (1.92%) BPSS Clearance
4 1 (1.92%) CITP
4 1 (1.92%) ITIL Foundation Certificate
4 1 (1.92%) MCSA
4 1 (1.92%) Microsoft Certification
4 1 (1.92%) PMI Certification
4 1 (1.92%) PMP
4 1 (1.92%) TOGAF Certification
Quality Assurance & Compliance
1 4 (7.69%) GDPR
2 1 (1.92%) NIST
2 1 (1.92%) QA
2 1 (1.92%) SLA
System Software
1 6 (11.54%) Active Directory
2 2 (3.85%) Hyper-V
2 2 (3.85%) VMware Infrastructure
3 1 (1.92%) Virtual Desktop
Systems Management
1 5 (9.62%) Microsoft Intune
2 1 (1.92%) SCCM
Vendors
1 13 (25.00%) Microsoft
2 5 (9.62%) Cisco
3 3 (5.77%) Meraki
4 2 (3.85%) Acronis
4 2 (3.85%) HP
4 2 (3.85%) Okta
4 2 (3.85%) ServiceNow
4 2 (3.85%) VMware
5 1 (1.92%) Citrix
5 1 (1.92%) Infor
5 1 (1.92%) OpenAI
5 1 (1.92%) Salesforce
5 1 (1.92%) SAP