26 to 36 of 36 Service Delivery Jobs in Birmingham

support and enhance enterprise applications within a large, complex IT environment. Youll take a lead role in application support, incident and problem management, integrations, and upgradeswith a focus on service quality, user experience, and technical resilience. This role is ideal for someone with experience in system support, implementations, and release processes, who brings strong technical capabilities and excellent stakeholder … communication skills. Key Responsibilities Maintain and improve application support processes, SLAs, and service levels. Manage incidents, investigate root causes, and coordinate effective resolutions. Drive system upgrades, migrations, and other technical debt projects. Coordinate testing and release activities across platforms. Provide second/third-line support across multiple enterprise applications. Assess and implement change requests in alignment with service management principles. Support data governance, service design, and compliance processes. Engage with cross-functional teams and end users to ensure positive service delivery. Experience & Skills Required Proven application support experience, ideally within complex enterprise environments. Strong working knowledge of Linux, Python, XML (Perl, HTML, CSS, VBScript, JavaScript a plus). Understanding of academic or public-facing library More ❯

public procurement legislation. Support the creation and negotiation of contract terms, working alongside legal and category leads where required. Liaise with internal stakeholders to define procurement strategies aligned with service delivery and commercial goals. Conduct market research to identify innovative supplier solutions and inform decision-making. Ensure appropriate procurement governance, approvals, and audit trails are in place. Monitor … with frameworks and collaborative procurement approaches. This role offers the opportunity to develop and deliver high-value procurement projects that support essential public services. You’ll join a professional, delivery-focused team where your input and insight will help shape meaningful procurement outcomes in a challenging, purpose-driven setting. To express your interest, please apply with an up-to More ❯

current regulatory and statutory requirements under LOLER & PUWER . To operate within agreed authorities, inspection, and H&S standards with a customer-focused approach and drive to achieve excellent service delivery. To produce and deliver inspection reports using Bureau Veritas's best-in-class tools for on-site reporting and immediate client access, keeping abreast of changes in standards … days. Combined pension contributions of up to 12% . Annual salary review. Support from a designated planner for your geographical area. Support from your Line Manager through dedicated Area Delivery Managers (ADMs). Flexible benefits scheme including Life Cover, Private Healthcare, Dental Care, GymFlex, Techscheme, Enhanced Maternity/Paternity policies, Give as You Earn, and Travel Insurance. Health and … Chemical manufacturing, Banking, Retail, Logistics, Power and Utilities (including Nuclear), Automotive, Public Sector, Mobile Plant, Emergency Services, Transport, and Construction. We encourage strong client relationships, combining technical expertise with service excellence to exceed expectations. More ❯

vulnerability assessments Develop and test business continuity and disaster recovery plans Maintain IT policies and procedures for new technologies Operational Excellence: Coordinate with third-party IT providers for seamless service delivery Manage IT project implementation within approved budgets Oversee system devices, peripherals, and mobile technology Source and implement new software and hardware solutions Team Development: Deliver training on More ❯

infrastructure solutions business offering services including Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise machine supply and breakdown service under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an … the Out-Of-Hours (OOH) call-out rota. Carry enhanced van stock to achieve a high first-fix rate. Manage van stock similarly to level 1 and 2 responsibilities. Service Delivery Understand and demonstrate service delivery excellence, ensuring the basics are done right every time and contributing to a team where service quality is central More ❯

role offers a commercial focus, working closely with Sales and Product teams to support business growth. What You'll Do: Leadership & Team Development - Act as a role model, driving service excellence, training, and development for all team members. Compliance & Safety - Ensure adherence to health & safety, security procedures and compliance accreditations, maintaining a safe working environment. Operations & Maintenance - Manage … ensuring expenditure aligns with agreed objectives and delivers best value Energy Efficiency & Infrastructure - Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency. Client Engagement & Service Delivery - Lead client tours, ensure service excellence, support project delivery, and maintain high client satisfaction. Risk Management - Maintain an up-to-date Risk Register, oversee all More ❯

number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working in partnership with their sales teams to understand their end customers' requirements. • Service Presentation: Present and demonstrate managed services solutions to potential clients, highlighting benefits and ROI. • Proposal Development: Create detailed proposals and quotations that clearly outline service offerings and pricing. … secure contracts and close sales. • Performance Tracking: Monitor and report on sales performance, adjusting strategies as needed to meet goals. • Collaboration: Work closely with technical teams to ensure seamless service delivery and client satisfaction. Qualifications • Experience: Proven track record of success in IT Managed Services Sales, preferably with an MSP or IT Reseller, selling directly to the end More ❯

collaboration. Representing the company at events, meetings, and networking opportunities to promote services and generate leads and build solid relationships. Collaborating cross-functionally with internal teams to ensure seamless service delivery and partner satisfaction. Achieving and exceeding sales targets through effective account management, lead generation, and performance tracking. What We re Looking For We are looking for individuals … great work. For this role, we offer the following benefits: £50,000 per annum D.O.E Competitive OTE commission scheme Car allowance 25 days annual leave plus bank holidays Long Service Leave Health Cash Plan Cash back for Dental, optical, and other treatments Employee discounts across a range of products and services. Variety of salary sacrifice benefits such as tech More ❯

teams. Manage and forecast your pipeline using Salesforce.com and other CRM tools. Lead strategic planning, QBRs, and OCR presentations for major opportunities. Collaborate with internal teams (marketing, pre-sales, service delivery) for seamless execution. Stay ahead of market trends and competitor insights to shape winning strategies. What You Bring Proven B2B sales experience in Connectivity, Networking, SASE or More ❯

our sales account manager. This is what makes us so effective at what we do. Our services support team is dedicated to assisting with technical queries and ensuring seamless service delivery. Our project management support team will help in coordinating and managing client projects to ensure they are completed on time and within budget. Our commercial team, comprising specialists More ❯

Solutions Delivery Manager: Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference? Office Location: 3140 Solihull Pkwy, Birmingham B37 7XZ About Us: We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society … Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances. Role summary: We are seeking a dynamic and strategic leader to join our team as a CLCS Solutions Delivery Manager. This pivotal role is designed for individuals passionate about transforming innovative service concepts into scalable, customer-centric solutions. Service Ownership: Act as the business owner for … assigned service innovations during the execution phase, defining scope, KPIs, and value drivers. Cross-Functional Leadership: Lead and coordinate cross-functional working groups across LES, including Sales, Service, Digital, and Commercial teams, to drive service adoption and scale. Customer-Centric Approach: Ensure that new services are viable, desirable, and deliverable, aligning with customer needs and expectations. Seamless More ❯