51 to 63 of 63 Service Delivery Jobs in Birmingham

will work with legal tech specialists and senior stakeholders, manage platform projects, and translate complex concepts for diverse audiences while maintaining high standards of service delivery. #J-18808-Ljbffr ...

sits within the consulting function of our MSSP SOC, delivering engaging professional services while also supporting and enhancing the security posture of existing managed service clients. It operates across multiple customer environments, balancing hands-on technical delivery with architectural guidance. As a recognised authority within the security domain … mature security capabilities aligned to modern threats and regulatory expectations. The focus is on improving security outcomes across concurrent engagements, from targeted solution delivery through to broader security transformation initiatives. The role plays a key part in developing emerging security capabilities within the MSSP, helping to evaluate new technologies ...

response. \n Help develop a more intelligent SOC through automation, improved processes and effective use of security technologies. \n Ensure operational processes, escalations and service delivery remain effective as the business grows. \n Work closely with internal stakeholders and clients to maintain high standards of service. \n Provide ...

remains trusted, accessible, consistent, and fit for purpose. This role is ideal for a technically strong data engineering professional who enjoys combining hands‐on delivery with leadership and continuous improvement. What you will do? As our Data Engineering Lead, you will: Design, develop and maintain enterprise ETL/… forward‐thinking Data & Analytics function. Success Measures Success in this role will be measured by: Reliability and performance of data pipelines and platform services. Delivery of high‐quality, trusted data products. Reduction in data‐related incidents and support issues. Improved data accessibility and adoption across the business. Successful implementation ...

Join OneAdvanced Mandate: To architect and engineer OneAdvanced's AI-native platform blueprint, unifying enterprise architecture with IQ platform delivery to drive a 6x delivery performance multiplier, accelerate Time to First Value (TTFV), deploy scalable, secure and resilient IQ platform services and maximise enterprise value at exit through … engine room of technical velocity, tasked with bridging high-level investment objectives with high-velocity technical execution. You are the technical visionary and delivery owner responsible for migrating the portfolio from traditional "systems-of-record" to an AI-native, platform-driven architecture, and for building the "OneStack" Agentic SDLC ...

Account Executives from early-stage opportunities to shape services positioning and deal strategy. Lead structured discovery covering services scope: pain points, workflows, success criteria, delivery considerations, and training requirements. Support the AE in architecting the solution and defining services components (deliverables, timeline, effort), incorporating Solutions Engineering input on technical … feasibility and dependencies. Enforce engagement request prioritization, directing Tier 2 and smaller opportunities to self-service playbooks so direct support is reserved for the highest-value deals. SOW Development & Commercial Structuring Draft and validate Statements of Work in partnership with the AE, defining scope boundaries, assumptions, dependencies, and acceptance ...

equipment Ensuring that our globally deployed systems are supported and maintained throughout their contracted sustainment period (typically 10 years) to agreed service levels and in-line with manufacturers or SRT ’s directions. Managing our task management system (Zuper) to ensure our in-country support carry out efficient, comprehensive scheduling … country operations Customer & Project Issue Management Drive timely resolution of Support Level 3 support tickets and project issues, ensuring high standards of service delivery. Develop and implement long-term support and maintenance strategies to meet evolving customer needs Performance Monitoring & Continuous Improvement Oversee key performance metrics such as SLAs ...

Company: Eversheds Sutherland We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values … automation, workflow and no/low-code platforms. The successful candidate will act as a key member of the legal technology team supporting the delivery of the practice groups' legal technology strategy as well as driving the use of legal technology internationally. They will use their expertise, knowledge ...

focus on digital transformation and emerging technology, the position offers broad exposure across the business and the opportunity to influence how technology supports future service delivery. Key Responsibilities of the Product Owner Drive technology adoption: Lead and support the adoption of key technology solutions, embedding platforms into … focused: Pragmatic, resilient and innovative, with strong self-management skills and the ability to manage a complex workload while maintaining a high standard of service delivery. If you are looking to develop your career within technology product management and want the opportunity to influence how innovative platforms are adopted ...

Birmingham. Reporting to the Director of IT, the IT Operations Manager will be a senior escalation point for technical issues, operational support, and service delivery. The role has a strong focus on the day-to-day delivery and operation of digital services, playing a hands-on role … will take ownership of operational issues, support users, maintain systems, and ensure technology is secure, reliable, and effective in supporting the day-to-day delivery of education. The successful candidate will have strong technical expertise across enterprise IT infrastructure, networking, end-user computing, cyber security, and cloud services - alongside ...

Senior Managed Endpoint Services Engineer in Birmingham, you will handle the day-to-day delivery of managed endpoint services within the Technology & Telecoms industry. You will help customers keep their endpoint services running smoothly and provide clear technical support through the Customer Service department. Client Details The organisation … Deliver managed endpoint services for customers, helping to maintain reliable day-to-day service. Respond to customer queries and technical issues through agreed Customer Service channels. Investigate endpoint-related incidents and work towards timely, practical resolutions. Monitor service requests and provide clear updates to customers throughout each case. ...

LRQA seeks a Principal Security Consultant to lead complex security engagements across SOC, SIEM/SOAR, XDR/EDR, identity, and cloud security. You will design, implement and mature security architectures, working with SOC, engineering ...

platform that connects people, processes, and data into a single System of Action. The Client Engagement Manager partners with Account Executives from discovery through delivery hand-off, owning scope, pricing, and commercial structuring for ERP engagements. The role emphasizes rigorous discovery, tailored solutions, and alignment with Services Delivery ...