Technology Service Desk Analyst
Coleshill, Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
The Works
and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Technology Service Desk Analyst You'll be the driving force behind rapid incident resolution and request fulfillment. You’ll take charge of restoring services quickly, ensuring that any disruptions … subjects, keeping you ahead of the curve Hands-on experience with ITSM tools, remote access, antivirus, email, and key user/business applications Relevant certifications such as ITIL Foundation, Service Desk Institute, MCSA, CompTIA A+, Security+, IT Diplomas, and more, showcasing your commitment to professional growth Proven track record in an enterprise-level Service Desk, consistently … our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan – To support your everyday healthcare costs And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspirereading, learning, creativity and play Our Values We are Crafty | Smart with what we've More ❯
Employment Type: Full-Time
Salary: Competitive salary
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