8 of 8 Remote Service Management Jobs in Birmingham

Program, Project & Service Mgmt Team Lead/Consultant Mid-Level Full time Senior Operations Manager Location: Birmingham (Hybrid) We're looking for a proactive Senior Operations Manager to join our Accenture Jaguar Land Rover (JLR) Operations Team . This role is critical in leading the delivery of nameplate reveal content and managing Stage Gate timings for full end-to … Monitor and manage key milestones, timelines, and deliverables across the full launch lifecycle. Ensure all inputs are aligned and deadlines are met by working closely with Accenture teams (Account Management, Project Management, Production). Escalate risks to delivery early, with proposed mitigations, to avoid impact on timelines or quality. Client & Stakeholder Management Serve as the primary contact … not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our More ❯

leader in partnering with companies to transform and manage their business by harnessing the power of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of … of pre-employmentchecks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications … GB Posted on 16 May 2025 Experience level Experienced Professionals Contract type Permanent Location Birmingham, London, Manchester, Woking Business unit Cloud Infrastructure Services Brand Capgemini Professional communities Cloud Infrastructure Management When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where More ❯

all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development … large-scale environments Good understanding of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. … Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power of More ❯

on Lead Application Support professionalis sought to support and enhance enterprise applications within a large, complex IT environment. Youll take a lead role in application support, incident and problem management, integrations, and upgradeswith a focus on service quality, user experience, and technical resilience. This role is ideal for someone with experience in system support, implementations, and release processes … who brings strong technical capabilities and excellent stakeholder communication skills. Key Responsibilities Maintain and improve application support processes, SLAs, and service levels. Manage incidents, investigate root causes, and coordinate effective resolutions. Drive system upgrades, migrations, and other technical debt projects. Coordinate testing and release activities across platforms. Provide second/third-line support across multiple enterprise applications. Assess and … implement change requests in alignment with service management principles. Support data governance, service design, and compliance processes. Engage with cross-functional teams and end users to ensure positive service delivery. Experience & Skills Required Proven application support experience, ideally within complex enterprise environments. Strong working knowledge of Linux, Python, XML (Perl, HTML, CSS, VBScript, JavaScript a plus More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Security Service Manager Function: Cyber Security Unit: Networks Location: Snowhill, Birmingham, United Kingdom Salary: Competitive with Great Benefits The role holder will own the complete security service management of a security sub domain by maximising the potential of the … security capabilities within that, which form our overall security architecture. The role will include making sure security service management is documented clearly and able to communicate our position for each security domain capability. This will ensure that we are actively pre-empting trends to help shape our future direction by continuously driving improvement to get the very best … products and services that we provide. The role will provide analytics and insights to drive the right decisions in both short and long term scenarios by utilising expert security service management knowledge. This is a great opportunity to be part of a dedicated security architecture team that own, drive and shape security strategies today and into the future. More ❯

Job Description: Job Title Technical Author (Audit) Location Birmingham Corporate Title Assistant Vice President As a member the new Technology, Data and Innovation (TDI) Operations Management (OM) central audit governance team you will collaborate with ITIL service management SMEs to create robust audit related documentation to support the timely closure of internal and external/regulatory findings. … You will use your advanced documentation skills to articulate and evidence the work completed, in order to satisfy internal risk management scrutiny and demonstrate to auditors and regulators that the findings have been remediated. You will be responsible for owning and managing all aspects of the documentation's production throughout its lifecycle. What we'll offer you Hybrid Working … scheme and Gym benefits The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year Your key responsibilities Working in close collaboration with IT service management process owners and SMEs to create robust documentation to support the timely closure of internal and external audit findings Determining the full list of artifacts required to More ❯

in March 2023 when we received our first investment, we’re now a rocket ship and would like you to join (and fuel) that journey! A leading player in service management software, Joblogic provides field service businesses (i.e, HVACR, Plumbing & Heating and Electrical Contracting and Maintenance) across the world an all-in-one management SaaS solution … documentation for each partner: Overview, audience, goals Stakeholders and contacts Commercial structure Deliverables, KPIs, and compliance considerations Develop and maintain a repeatable onboarding and communications template 2. Marketing Launch Management Manage end-to-end go-to-market timelines Coordinate the creation and approval of launch assets with the Content and Brand team, including: Blog articles Social media content Email … impact and raise awareness across internal and external channels Skills & Experience Required Experience in a coordination, marketing, or partnerships role (preferably within SaaS or B2B) Strong project and campaign management skills Excellent communication skills, both written and verbal Proven ability to manage multiple projects and stakeholders Confident working cross-functionally and externally Experience with SharePoint, Asana, and HubSpot Familiarity More ❯

Jeopardy Coordinator- £12.62 an hour-hybrid- administration About the roleAs a Field Service Management Jeopardy Coordinator, you will be responsible for allocating work out to the Tech engineers. You will be using an automated system to allocate roles, manually assigning the work, arranging for extra staff, arranging parts and equipment. Tell me more, tell me more Our client More ❯