4 of 4 Support Technician Jobs in Birmingham

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will … broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study ...

help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a skilled, customer-oriented Support Technician to join our growing team at a leading cloud communications company committed to enhancing customer experiences, who has extensive knowledge … Teams Tac and related services, such as Azure, EntraID, and O365, to support a series of projects. In this role, you will be responsible for providing technical support to clients and partners, resolving product issues quickly and effectively, and delivering outstanding customer satisfaction. You will play a crucial ...

optimisation of Amazon Connect contact centre solutions. Assist in creating and maintaining dashboards and reports to monitor system performance and customer experience metrics. Support the continuous improvement of digital channels and AI-powered functionalities within Amazon Connect; this includes building flows, dialogues, and interactions that meet customer needs … keep digital process documents up to date, such as step-by-step guides or change logs. Training We are looking for a motivated Digital Support Apprentice to join our Service Improvement team within the Customer Experience Directorate. This is an exciting opportunity to gain hands-on experience with contact ...

Role: 2nd Line Support Engineer Location: Dudley Salary: £28,000- £32,000 Onsite The Role We are seeking a Level 2 Help Desk Technician to join our client in Dudley. Ideal for someone with at least 3 years of IT support experience, this role offers a chance … grow in a professional, supportive environment. You'll ensure clients receive prompt, expert support to keep their business secure and productive. Skills required: Active Directory Group Policies MS Exchange 2013 MS Exchange 2010 MS Office 2007/2010/2013/2016 MS Office 365 Windows Server 2008/ ...