1st Line Support Engineer
Birmingham, England, United Kingdom
Ultima
existing knowledge base. Able to operate efficiently in a team environment. Able to work effectively and efficiently under pressure in busy periods Exceptional time management and punctual in attendance. Essential Knowledge, Skills and experience: Proficient in MS Office Suite, 2013, 2016, 0365 A basic understanding of Active Directory and … targets and objectives Must be commercially minded with ability to work independently Must be conscientious with an attention to detail Preferred experience using a Ticket Management Software, creating/updating & logging tickets ITIL Foundation Certified more »
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