Ticket Management Jobs in Birmingham

Ticket Management
West Midlands > Birmingham

The table below provides summary statistics for permanent job vacancies advertised in Birmingham requiring Ticket Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Ticket Management over the 6 months leading up to 19 May 2025, comparing them to the same period in the previous two years.

6 months to
19 May 2025
Same period 2024 Same period 2023
Rank 104 142 136
Rank change year-on-year +38 -6 +48
Permanent jobs citing Ticket Management 1 4 1
As % of all permanent jobs advertised in Birmingham 0.072% 0.14% 0.053%
As % of the Processes & Methodologies category 0.075% 0.18% 0.055%
Number of salaries quoted 1 4 1
10th Percentile - - -
25th Percentile - £24,700 £41,250
Median annual salary (50th Percentile) £41,778 £27,740 £42,500
Median % change year-on-year +50.61% -34.73% +19.05%
75th Percentile - £31,875 £43,750
90th Percentile - £35,250 -
West Midlands median annual salary £41,778 £35,000 £40,000
% change year-on-year +19.37% -12.50% +17.65%

All Process and Methodology Skills
Birmingham

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Birmingham.

Permanent vacancies with a requirement for process or methodology skills 1,325 2,276 1,820
As % of all permanent jobs advertised in Birmingham 95.05% 81.72% 96.14%
Number of salaries quoted 736 1,841 1,341
10th Percentile £32,500 £32,000 £31,500
25th Percentile £42,500 £40,988 £43,036
Median annual salary (50th Percentile) £55,000 £55,000 £55,500
Median % change year-on-year - -0.90% +0.91%
75th Percentile £68,750 £70,000 £71,250
90th Percentile £83,750 £85,000 £82,500
West Midlands median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

Ticket Management
Job Vacancy Trend in Birmingham

Job postings citing Ticket Management as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Ticket Management in Birmingham

Ticket Management
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Ticket Management in Birmingham.

Salary trend for Ticket Management in Birmingham

Ticket Management
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint
Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
1 1 (100.00%) OneDrive
General
1 1 (100.00%) Inclusion and Diversity
Job Titles
1 1 (100.00%) IT Engineer
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) Data Protection
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) Problem Management
1 1 (100.00%) Service Delivery
Qualifications
1 1 (100.00%) MCSA
1 1 (100.00%) Microsoft Certification
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Meraki
1 1 (100.00%) Microsoft