Birmingham, West Midlands, England, United Kingdom
Oliver James
a key NHS environment in Birmingham. What you'll be doing Providing 2nd line technical support across desktop, infrastructure and application environments Supporting and maintaining Microsoft-based systems (Windows10/11, Office 365, Active Directory, Azure, Intune, etc.) Managing incidents, troubleshooting hardware/software issues and escalating where necessary Delivering outstanding customer service to end … smooth day-to-day operations What we're looking for: Previous NHS or healthcare sector IT support experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent communication and problem-solving skills A proactive, energetic attitude - someone who loves getting More ❯
Birmingham, West Midlands (County), United Kingdom
VIQU IT
maintaining strong stakeholder relationships • Install, configure, and support end-user devices including laptops, desktops, printers, and mobile devices • Support and maintain applications such as Microsoft 365, Intune, and Windows 11 • Provide local AV and meeting room support, assisting during events where required • Collaborate with 3rd line and global IT teams to deliver upgrades, patching, and IT projects • Maintain … Key Requirements • 5+ years’ experience in a 2nd/3rd line or senior desktop support role, ideally within professional services or large enterprise environments • Strong technical expertise across Windows10/11, Microsoft 365, Intune, and Entra ID/Azure AD • Proven experience delivering excellent customer service in business-facing IT support roles • Confident communication skills More ❯
in the UK. Highly skilled knowledge, experience and training in the use of Microsoft Office products, ideally including the Admin environment, MS Teams, Outlook and SharePoint. Knowledge of MicrosoftWindows10/11 Operating Systems - Deployment, configuration, and support. Experience in cloud bases solutions like Azure, Azure Active Directory, Microsoft Entra, Intune, M365 & AWS. Knowledge of More ❯