Incident Problem Manager
- Hiring Organisation
- LHH
- Location
- Blackburn, Lancashire, UK
- Employment Type
- Full-time
will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Process and Performance Own and improve the ITIL-aligned Problem Management … Ensure supplier and internal team compliance with SLAs, RCA quality, and contractual obligations. Collaborate and escalate as needed to resolve non-compliance and drive continuous improvement. Your skills and experience Experience in ITIL Problem Management leadership or similar roles. Experience of working with third parties as a Problem manager ...