2nd Line IT Support Analyst
- Hiring Organisation
- SER Limited
- Location
- Blackburn, Lancashire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £34500/annum Great Opportunity
Blackburn Salary: £30,000 - £34,500 Are you an experienced IT Support professional with strong networking skills and a passion for delivering exceptional customer service? We're recruiting for a growing Managed Service Provider seeking a 2nd Line IT Support Engineer to join their technical support team. This … escalation point for technical issues, supporting a wide range of customers across multiple environments. You'll take ownership of incidents, service requests, and infrastructure-related issues, ensuring they are resolved efficiently and within agreed SLAs. You'll work closely with both internal teams and clients, providing expert technical support ...