5 of 5 CRM Jobs in Bolton

communication with clients to identify upsell, expansion, and reactivation opportunities Partner with internal teams to ensure smooth handoff and strong ongoing client experience Keep CRM and pipeline activity organized and up to date Share market feedback, partner insights, and competitive intelligence with leadership Travel occasionally to meet prospective or existing ...

cross-sell opportunities across existing accounts Maintain strong client relationships to support renewals and retention Build and manage a healthy sales pipeline Ensure CRM is kept up-to-date with existing and ongoing opportunities Consistently work towards and exceed revenue targets What Were Looking For Proven experience in telecommunications sales ...

proactive attitude and the confidence to ask questions and seek support when needed. An interest in building a long-term career in Salesforce, CRM systems, or business technology. Desirable Skills & Attributes: ·Salesforce or CRM platform experience through work, university, personal projects, or self-learning. ·Experience using reporting, dashboards, or data ...

customer satisfaction, supporting field engineers, and ensuring operational efficiency across support processes. Key Responsibilities Log, track, and manage all customer-reported faults via the CRM system, ensuring accuracy and completeness Provide first-line and second-line technical support to customers via phone, email, and remote access tools Diagnose and resolve … parts and usage Manage the return of faulty equipment to suppliers in line with company procedures Maintain accurate and up-to-date records across CRM systems and internal tracking tools (e.g. faults board) Prepare and deliver regular reports (weekly/monthly) and ad hoc updates as required Maintain a strong ...

parties Order all customer network and broadband requirements in a timely and accurate manner. Ensure all customer communications are logged on the CRM system and all processes are followed correctly. Assist the setup of customer billing and fixing of rejects during monthly billing process. Ensure all customers are happy … completion of installation and all tasks on CRM system are completed. Request and monitor timely resolution of number porting. Sell additional products to customer where appropriate and follow retention procedures. Undertake effective time management and completions of set tasks. Demonstrate knowledge of key products and services. Identify areas for improvement ...