4 of 4 CRM Jobs in Bolton

cross-sell opportunities across existing accounts Maintain strong client relationships to support renewals and retention Build and manage a healthy sales pipeline Ensure CRM is kept up-to-date with existing and ongoing opportunities Consistently work towards and exceed revenue targets What Were Looking For Proven experience in telecommunications sales ...

customer satisfaction, supporting field engineers, and ensuring operational efficiency across support processes. Key Responsibilities Log, track, and manage all customer-reported faults via the CRM system, ensuring accuracy and completeness Provide first-line and second-line technical support to customers via phone, email, and remote access tools Diagnose and resolve … parts and usage Manage the return of faulty equipment to suppliers in line with company procedures Maintain accurate and up-to-date records across CRM systems and internal tracking tools (e.g. faults board) Prepare and deliver regular reports (weekly/monthly) and ad hoc updates as required Maintain a strong ...

enquiries, concerns, and providing guidance with assistance as required on how to maximise the value of our solutions within their organisation. Key responsibilities Customer Relationship Management Develop and nurture strong customer relationships to gain a deep understanding of their business objectives and challenges, ensuring our software and services effectively support … ensure that your engagement with the Customer aligns with Pinnacle Base expansion strategy. Manage the Sales Process via the internal SSA/ISO/CRM system Maintain and manage your account portfolio CRM Data - Update and maintain accurate customer information and sales activities in the CRM system. Monitor the sales ...

parties Order all customer network and broadband requirements in a timely and accurate manner. Ensure all customer communications are logged on the CRM system and all processes are followed correctly. Assist the setup of customer billing and fixing of rejects during monthly billing process. Ensure all customers are happy … completion of installation and all tasks on CRM system are completed. Request and monitor timely resolution of number porting. Sell additional products to customer where appropriate and follow retention procedures. Undertake effective time management and completions of set tasks. Demonstrate knowledge of key products and services. Identify areas for improvement ...