2 of 2 CRM Jobs in Bolton

cross-sell opportunities across existing accounts Maintain strong client relationships to support renewals and retention Build and manage a healthy sales pipeline Ensure CRM is kept up-to-date with existing and ongoing opportunities Consistently work towards and exceed revenue targets What Were Looking For Proven experience in telecommunications sales ...

customer satisfaction, supporting field engineers, and ensuring operational efficiency across support processes. Key Responsibilities Log, track, and manage all customer-reported faults via the CRM system, ensuring accuracy and completeness Provide first-line and second-line technical support to customers via phone, email, and remote access tools Diagnose and resolve … parts and usage Manage the return of faulty equipment to suppliers in line with company procedures Maintain accurate and up-to-date records across CRM systems and internal tracking tools (e.g. faults board) Prepare and deliver regular reports (weekly/monthly) and ad hoc updates as required Maintain a strong ...