Customer Service Jobs in Bootle

2 of 2 Customer Service Jobs in Bootle

IT Support Analyst

Bootle, Merseyside, North West, United Kingdom
Sovini
be expected to: Be the first point of contact for users seeking technical support. Your role is critical in ensuring efficient and effective IT service delivery by providing initial troubleshooting and resolving issues or escalating them appropriately. Skills and attributes include, Excellent customer service skills, an understanding … acts and omissions. To be successful in an IT Support Analyst role, the skills you will need : Previous experience in an IT support or customer service role. Strong communication skills with a customer-oriented attitude. Basic knowledge of IT systems, including Windows OS, Microsoft 365, MDM, and … device hardware. Ability to troubleshoot common desktop, mobile, hardware, software, and network issues. Understanding of incident management processes, preferably with experience using an IT Service Management (ITSM) tool and/or support tools. Strong organisational skills with the ability to manage and prioritise multiple tasks simultaneously. Willingness to learn More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Enterprise Resources Planning Specialist

Bootle, England, United Kingdom
Allied Bakeries | part of Associated British Foods plc
a number of household name brands including Kingsmill, Patak’s, Blue Dragon, Raja Spices, Jordans and Dorset cereals, Ryvita and Silver Spoon. Our Grocery Service Centre, based near Liverpool, is a hub for transactional activity across multiple ABF companies within the ABF Grocery division. Supporting some of our well … known brands such as Kingsmill, Pataks, Blue Dragon, Jordans, Ryvita and Silver Spoon, amongst others. We deliver Shared Service activities across a wide range of disciplines including Customer Services, Consumer Care, Finance, Payroll, HR and IS. We are looking for an experienced ERP (D365) Application Support Analyst responsible … Parking 💙 Employee Assistance Programme 🩺 Health Cash Plan 🌟 Holiday Purchase Scheme 💰 Pension Scheme 🛒 Onsite Shop 👓 Eyecare Vouchers 🚴 Cycle to Work Scheme ⚡ Electric Car Scheme 🏆 Loyal Service Awards 👥 Employee Referral Scheme 🍕 Discount Scheme The Right Person We’re seeking a detail-oriented and proactive individual with: ✔️ 3+ years’ experience of Dynamics More ❯
Posted: