1 to 25 of 32 Customer Engagement Jobs in Bournemouth

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

Candidates must be based in England (Midlands or South) The Opportunity You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 Customer Engagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation … outcomes. Stay up to date with the latest Microsoft technologies, particularly within the Power Platform. About You Proven experience delivering Microsoft Dynamics 365 CE (Customer Engagement) solutions. Comfortable working across the full software development lifecycle, within Agile or Waterfall frameworks. Excellent documentation skills – examples will be requested at More ❯

free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Associate Product Manager (APM) will join the Customer Engagement team and collaborate closely with Product Managers to oversee the strategy & development of new features for our client’s consumer-facing website. … and MVT optimise product performance. Collaborate with the Data team on website analytics to identify new areas of focus. Support Product Managers with providing customer engagement data to local markets for business reviews. Collaborate with local markets to understand website traffic and identify where improvements to the funnel More ❯

transformation for the Aspire Airport Lounge brand. This role requires an experienced CRM professional with strong Salesforce expertise, a data-driven approach, and a customer first mindset. The ideal candidate will have a strong background in CRM Management and Loyalty alongside a blend of technical skill and strategic vision … ensuring that our CRM efforts support both customer satisfaction and revenue growth. As a CRM Manager, you will leverage data-driven insights to inform strategy, working closely with cross-functional teams to implement personalised campaigns. They are also responsible for the optimisation of our CRM experience and strategy across … each stage of the customer lifecycle including engagement, conversion, and retention. The post-holder will be confident in working with external digital and marketing agency partners to ensure delivery on agreed objectives and value for money for Aspire Airport Lounges. Job Responsibilities: CRM Management Lead CRM integration and More ❯

Are you a proactive, relationship-focused professional passionate about customer engagement and success? Do you thrive in a dynamic, technology-driven environment? If so, we invite you to join our team as a Customer Success Manager . What you will do: As a Customer Success Manager … you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team … by supporting lead generation, managing sales opportunities, and conducting product demonstrations. Facilitate smooth transitions for new customers from sales to active users. Identify customer needs and proactively offer solutions to enhance satisfaction and retention. Address customer concerns, coordinating with internal teams to resolve issues promptly. Collect and share More ❯

Here at Optum, we are excited to share that we are currently recruiting for a Head of Customer Communications to join us working remotely on a 12-month fixed-term contract. Working with our customers, we are leading the way in the delivery of patient-centred, connected, digitally enabled … to developing the next generation of healthcare technology that will truly make a difference What you’ll do You will implement and oversee the Customer Communications strategy at Optum, enhancing customer satisfaction and retention through streamlined communication processes, providing accurate and valuable updates, and managing crisis and incident … communications effectively. You will manage the onboarding of new acquisitions into our customer communications framework and represent the Group Marketing and Communications department on the ICE programme and other important business initiatives. In this role, you will regularly communicate with external partners like the NHS, NUG, regional IT departments More ❯

Microsoft Dynamics 365 solutions across their business. Role Overview: You’ll play a critical role in the ongoing development and optimisation of Dynamics 365 Customer Engagement applications. This role combines stakeholder engagement, requirements gathering, and hands-on configuration across the D365 platform. Location: Remote-first role, with … and translate requirements into system solutions Configure and customise D365 CE to meet business needs Deliver end-to-end implementation across Sales, Marketing, and Customer Service modules Support change management and user training across the business Provide ongoing system support and optimisation Key Requirements: Proven experience delivering end-to More ❯

to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing … well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high … standards. Technical Expertise: Proficiency in lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building More ❯

this position, you will shape high-impact digital strategies and lead the design of end-to-end solutions that harness Power Platform, Dynamics 365 Customer Engagement suite and Microsoft’s cloud technologies. You’ll engage with senior stakeholders, contribute to solution governance forums, and play a pivotal role … in programme assurance. Your Responsibilities Spearhead architecture and design efforts across Dynamics 365 modules including Sales, Customer Service, and Marketing. Guide customisation and integration efforts using a blend of in-product configuration, advanced scripting, and cloud-native services. Utilise automation and integration technologies such as Logic Apps, Power Automate More ❯

new and innovative solutions that enhance our M3 Industry CloudSuite offering and improve our competitive advantage across the industries we serve This is a customer-faci ng role where strong presentation skills are critical, in everything from virtual meetings, customer meetings to the ability to present to a … live audience. You will represent Infor at user groups, customer meetings, and industry even t s to explain solution, our roadmap and direction but also to understand customer needs, challenges, and emerging market trends. Key Responsibilities Own and define the product innovation strategy and technical adoption for specific … technologies (e.g., AI, Machine Learning, IoT) into our Infor M3 Industry CloudSuites. Identify opportunities for new solutions that leverage cutting-edge technology to address customer business challenges. Engage directly with customers to gather feedback, understand pain points, and uncover innovation opportunities. Deliver compelling presentations and product visions to user More ❯

Customer Success Manager – PropTech SaaS Location: London (Hybrid: 2 days in-office, 3 days remote) Salary: £45,000 - £50,000 Join a Leading PropTech Innovator! Are you a proactive and customer-focused professional looking to make an impact in the fast-growing PropTech sector? This is your chance … to join a market-leading SaaS company that’s transforming the property industry. As a Customer Success Manager , you’ll play a key role in helping property businesses get the most out of cutting-edge technology, ensuring they achieve their goals and drive long-term success. What You’ll … Be Doing: Own the Customer Journey – Guide clients through onboarding, training, and ongoing support, ensuring they get maximum value from the platform. Be a Strategic Partner – Proactively engage with clients, understand their business needs, and provide tailored solutions to help them thrive. Drive Retention & Growth – Identify opportunities to expand More ❯

experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing and developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. More ❯

API/integration projects Handling occasional 3rd line technical support issues Skills & Qualifications A proven track record in the technical development of Dynamics 365 Customer Engagement/CRM - customisation/configuration of system advancements, creating custom plug-ins/work flows Technical strengths in C#, JavaScript, .NET programming … Strengths in Power Platform customisation - utilising power automate, developing Power Apps Integration's experience - .NET/Azure Confident stakeholder engagement skills - analysing business requirements, designing system solutions Benefits A competitive starting base salary and benefits package Great team environment with lots of collaboration/knowledge share Innovative project pipeline More ❯

UK-based only) - 6–9 month FTC We are working with a rapidly evolving business consultancy currently undergoing a digital transformation to strengthen its customer engagement and growth strategy. The organisation is at the forefront of building equitable, inclusive workplaces for major brands globally and is now investing … CRM & Salesforce Lead (B2B) will spearhead the company’s CRM and marketing technology strategy, building intelligent client journeys and leveraging data insights to drive engagement, acquisition, and client lifetime value. This is an exciting opportunity to shape the customer experience end-to-end in a growth-driven, purpose … first-party data strategies, lifecycle marketing, and targeted communication plans. Strong analytical skills with a test-and-learn mindset, focused on KPIs such as engagement, cohort analysis, and CLTV growth. Ability to thrive in a fast-paced, entrepreneurial setting, comfortable with evolving priorities and innovation. Benefits include: Salary between More ❯

change, biodiversity and sustainable development. We are a Google Premier Partner and we specialise in designing and building high performing software solutions including both customer specific solutions (business to business model) as well as our own Software as a Service products. The Opportunity We are looking for a full …/materialsimpactexplorer.com/). As a Senior Software Engineer, you will be responsible for building full-stack web, desktop and mobile applications based on customer requirements. You will primarily be working on TraceMark Software as a Service solutions as part of a high performing, multinational software development team. You … regarded Python development Mobile development experience Adobe Creative Cloud experience especially Xd for mock-ups Any experience with mapping tools, GIS, or spatial data Customer engagement and communication skills Please feel free to provide any links to public git repositories What to expect when you join our team More ❯

tracking, and metadata management to ensure data accuracy, accessibility, and compliance. Preferred: Experience with Databricks Understanding of how data platforms interact with marketing and customer engagement platforms. Knowledge of service-oriented architecture, including exposing and consuming data via APIs, streams, and webhooks. Good understanding of security and data … and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several More ❯

Head of Business Applications to lead their D365 CE practice. This is a high-impact leadership role where you’ll shape the future of customer engagement solutions across a diverse client portfolio. The Opportunity: As Head of Business Applications, you’ll: Lead and grow a high-performing team More ❯

targets Work with analytics to review performance data and feed learnings into future planning Conduct quality checks pre-launch to ensure brand alignment and customer experience Support central marketing and BMX teams with market-specific insights and advice Help shape local messaging strategies that drive customer engagement More ❯

Engineer to join their high-impact Marketing Sciences team. You'll be working on cutting-edge data science projects that directly drive campaign performance, customer engagement, and revenue growth for some of the world's biggest brands. What You’ll Be Doing: Build & Optimise Models: Design and implement More ❯

a full-time, embedded basis with a leading hospitality client. This role is central to the successful rollout and optimisation of a large-scale customer loyalty programme. As the primary technical and strategic advisor , you will work closely with internal stakeholders across marketing, technology, and operations to deliver key … integrations and design innovative loyalty solutions. Your responsibilities will span platform integration, technical implementation, stakeholder engagement, and ongoing performance analysis. Key Responsibilities Phase 1: Platform Onboarding & CRM Integration (Month 1-2) Conduct a comprehensive audit of the existing loyalty and CRM landscape Optimise the integration between Antavo Loyalty Cloud … with cross-functional teams to ensure successful delivery Develop and execute user acceptance testing (UAT) plans Produce training materials and technical documentation Advise on customer engagement and loyalty strategy Build the loyalty points engine and conversion logic Ongoing Responsibilities Act as the internal expert on Antavo platform capabilities More ❯

deployment, and scaling. The Vice President of Marketing will be responsible for developing and executing a comprehensive marketing strategy to significantly boost brand awareness, customer engagement, and business growth. This leader will guide a high-performing marketing team, ensuring alignment with business objectives and leveraging data-driven insights … share growth. Brand & Product Narrative : Articulate unique value propositions, oversee the creation of high-impact content and collateral, and ensure cohesive messaging across all customer touchpoints. Team Leadership : Build, mentor, and inspire a high-performing marketing team in a fast-paced environment, balancing strategic oversight with hands-on contribution. More ❯

a brand-new AI practice—and they’re looking for a Salesforce AI Architect to lead the way. You’ll be helping clients reimagine customer engagement, using Salesforce technologies enhanced with GenAI, automation, and predictive intelligence. From presales through to technical strategy, this is your chance to shape More ❯

Manchester, UK What Will I be doing? Receive inbound help requests from customers via the primary channels of phone call, chat, and email. Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs. Consult with customers to ensure their business … operations run effectively on Zenoti Demonstrate the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment; Raise issues to higher levels of support as needed; be able to identify … an issue Be a trusted advisor to our customers on issues related to Zenoti products and experience in a way that results in high customer satisfaction; Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers; Provide peer mentorship to More ❯

development, working across the full systems engineering lifecycle. You will engage across disciplines—electronic, mechanical, and software—supporting technical decision-making, design reviews, and customer engagement. What are we looking for in our next Systems Engineer? Strong understanding of systems design and integration of complex products Multidisciplinary engineering experience More ❯

a BMS professional who enjoys being on the tools but wants more variety and ownership—perfect for someone who values both technical delivery and customer engagement. Key Responsibilities: Provide on-site service, maintenance, fault finding, and technical support across a portfolio of BMS installations. Act as a trusted point More ❯