11 of 11 Customer Service Jobs in Bournemouth

Customer Service Specialist | Fast growth tech giant Hyered Bournemouth, England, United Kingdom (Hybrid) Bournemouth based 28 - 33k Hybrid working Are you a customer service superstar looking to take your career to the next level? A fast-growing tech powerhouse is offering an unmissable opportunity to join their dynamic and ambitious team! This is more than just … and make an impact in a company that’s revolutionizing the industry. If you thrive in a fast-paced, high-growth environment and have a passion for delivering exceptional customer experiences, we want to hear from you! Responsibilities: Managing inbound support tickets and maintaining top-tier system records Building and maintaining strong relationships with clients, keeping them updated every … resolve system queries Identifying and championing software improvements Creating and updating helpful documentation to empower end users Supporting and collaborating with your teammates to drive success The successful candidate: Customer service experience in a support environment Background in accounting or finance? That’s a plus! A proactive problem-solver who thrives under pressure Excellent verbal and written communication More ❯

animals daily through our international network. IVC Evidensia champions the long-term health and welfare of animals, delivering on our purpose of Healthy Animals, Happy Owners. The Service Desk Engineer will be part of the Service Desk team, serving as the first point of contact for all IVC IT users. Our Service Desk Engineers provide high-quality … customer service and communication support to our head office support team and practices across the UK and Ireland. The IT Service Desk supports over 12,000 colleagues across 1,200 practices and more than 400 support staff, working from our Support Operations Centres located in Keynsham, Bournemouth, London, or remotely. This role is offered on a … month Fixed Term Contract basis. Key Responsibilities: Provide support for all IVC services in accordance with Service Level Agreements. Process and coordinate timely responses to support tickets, keeping customers informed of progress to ensure resolution within agreed service levels. Offer desk-side support to all IVC employees at the Support Operations Centre in Keynsham. Ensure all tickets are More ❯

We have an opportunity for an IT Service Local Delivery Analyst to join our team in Hurn. This is a full time, fixed term role until September 2026 which will be primarily office based. The starting salary is £39,000 - £42,000 depending on experience. The Role: As an IT Service Local Delivery Analyst you'll be providing … and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This role will … provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle . What More ❯

and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Senior Systems Engineer The company are looking for a seasoned Senior Systems Engineer to join the … team. This is a vital role which involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements for system architecture, feature development, and third-party system integration's. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives. Completing 1:1 appraisal Delivering Team meetings and leadership plans to the More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary, with OTE taking your package higher … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯

Engineer should be local) £34,000-£40,000 basic Company vehicle, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder alarm service experience • Fire alarm experience essential (Gent, menvier, kentech, advanced • Commissioning experience (Beneficial but not essential) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also … industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, Fire and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Fire and Security Engineer Benefit Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave More ❯

professional growth. The Role As a Fire & Security Engineer, you will: Carry out scheduled planned maintenance across a monthly rota (organised by our office team). Respond to reactive service calls and provide on-call support when required. Ensure all systems are serviced and maintained in line with British Standards and company procedures. Key Responsibilities You should have strong … security system maintenance and servicing (particularly fire alarms). Ability to pass full security vetting (NPPV2). Full UK driving licence (essential). Strong fault-finding, problem-solving, and customer service skills. Hours Monday to Friday, 40 hours per week (typically 7:30am4:30pm). Additional opportunities for on-call overtime. Benefits Competitive salary (dependent on experience). More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

Customer Support Agent – Professional Opportunity Our Client is seeking a dedicated and proactive Customer Support Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a keen eye for detail, a customer-first mindset, and a drive to … grow your career in a dynamic environment, this opportunity is for you. Role Overview As a Customer Support Agent, you will manage incoming support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt and effective resolution. You’ll play a critical role in enhancing user experiences and identifying opportunities for service improvements, all while embodying … configuration changes. Deliver top-tier front-line support, combining technical and non-technical solutions to meet diverse client needs. Identify process optimization opportunities and provide feedback for product and service enhancements. Assist in creating and maintaining user documentation and knowledge base resources. Support clients and colleagues during live software implementations. Maintain excellent relationships with clients, team members, and third More ❯

Business Development Manager - Freight My client is a forward-thinking distribution service provider who is truly dedicated to delivering seamless solutions and outstanding customer service. With a fantastic level of longevity with their current employees, they offer exciting learning and progression opportunities, and they are looking forward to welcoming someone new to the Sales Team. Are you a … pipeline. Preparing and delivering tailored sales presentations, quotes, and solutions to prospective customers. Attending industry events, trade shows, and networking opportunities to generate leads. Working with internal freight and customer support teams to ensure a smooth onboarding and handover of new clients. Contributing to sales forecasts and updating management on progress against revenue goals. Managing your own schedule effectively … for winning new business. Proven new business sales ability - confident in lead generation, prospecting, and closing deals. Strong knowledge of sea and/or air freight operations, pricing, and service options. CRM proficiency and ability to manage a pipeline, keep accurate records, and use data to drive decisions. Effective time management, ability to self-manage workload, travel schedule, and More ❯