ServiceNow Technology Support II - Production Support
- Location
- Bournemouth, England, United Kingdom
gather requirements, advise on ServiceNow best practices, and validate new implementations. Participate in on-call rotation for weekend support. Required qualifications, capabilities, and skills Experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Strong knowledge of ServiceNow platform architecture, modules, and administration. Experience with ServiceNow integrations, APIs … workflow development in ServiceNow. Leveraged MCP servers and AI technologies to optimize operational processes. Knowledge of Agile development methodologies. Effective verbal and written communication skills. Strong improvement mindset and commitment to continuous learning. #J-18808-Ljbffr ...