Customer Experience Jobs in Bracknell

5 of 5 Customer Experience Jobs in Bracknell

LED Project Manager - Operations

Bracknell, Berkshire, United Kingdom
Midwich Limited
To oversee the successful operational delivery of LED projects from inception to completion and handover. Leading a team of engineers, ensuring operational excellence, high quality project delivery and exceptional customer satisfcation. This role involves coordinating with cross-functional teams, managing project timelines, resources, and budgets, and ensuring that all projects meet client specifications and quality standards. Working closley with … standards, and company policies during project execution. Manage training plans and required certifications for the team. • Continuously evaluate and improve operational processes to increase efficiency and reduce costs. • Ensure customer experience is at the forefront of engineering teams and an appropriate workflow is set. Implement a strict process for the team around job info packs, expectations and standards … packs to handover to service packs. • Management and coordination of service calls from Service Desk team for OnSite engineering contracts. What you will bring to the role • LED Project Experience • Management Experience • AV Project Management ExperienceExperience being main Point of Contact for both internal and external stakeholders • Experience with Absen, Sony, NEC, Samsung and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Strategic Transformation Enterprise Solution Architect

Bracknell, Berkshire, United Kingdom
JDA Software
loaded Strategic Transformation Enterprise Solution Architect Apply locations Bracknell London Warsaw time type Full time posted on Posted 5 Days Ago job requisition id 251201 ESA with CAT Man experience Role Summary As an Enterprise Architect focused on retail solutions, you will play a critical role in designing, guiding, and supporting end-to-end solution architecture for our retail … customers-leveraging Blue Yonder's suite of products. You will lead the architectural vision for large-scale transformation initiatives, collaborating closely with both internal teams and customer stakeholders to ensure solutions meet current and future business needs. Key Responsibilities Lead solution architecture design for enterprise-scale implementations of Blue Yonder solutions, with deep expertise in Category Management and adjacent … capabilities. Understand and advise on how Blue Yonder solutions can be configured and integrated to optimise customer business processes, especially in the retail supply chain domain. Analyse current ("As-Is") architectures and recommend future-state ("To-Be") designs, including clear transition strategies. Facilitate cross-product integration discussions and demonstrate data and process flow between Blue Yonder solutions. Act as More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Advisor - Manufacturing Planning

Bracknell, Berkshire, United Kingdom
JDA Software
You'll Do Inspire Clients : Deliver engaging, high-impact demos that showcase how Blue Yonder transforms manufacturing planning. Be a Trusted Expert : Apply industry and domain knowledge to map customer needs to solution capabilities. Configure & Prototype : Build workflows and simulations in our platform to bring solution concepts to life. Train & Tune AI Models : Collaborate on AI/ML model … support performance tuning using Python or other tools. Collaborate with Sales : Support Account Managers and Client Partners in the sales cycle, from early discovery to proposal. Guide Innovation : Share customer feedback and insights with Product and R&D to inform ongoing development. Enable Success : Work closely with Services teams to ensure smooth handover from sales to delivery. Drive Visibility … Support marketing campaigns, events, and webinars to build Blue Yonder's presence in the market. What You Bring Experience in a Solution Advisory, Pre-Sales, or Consulting role (ideally in manufacturing, supply chain technology, or planning software). Strong understanding of Manufacturing Planning processes and industry dynamics. Experience configuring enterprise solutions and building demos or prototypes. Basic to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sr Analyst - Retail

Bracknell, Berkshire, United Kingdom
Hybrid / WFH Options
JDA Software
of proof of concepts and conference room pilots by preparing data, environments, and configuration details. Collaborate with internal stakeholders to ensure demo assets are aligned with sales strategy and customer requirements. Maintain and enhance a library of reusable demo components and assets. Provide feedback on demo and POC performance to help improve future assets and processes. Remote Role. Limited … Us Who are we? We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart … world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential. "Blue Yonder More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Partner Manager / Account Manager, SaaS Cloud

Bracknell, Berkshire, United Kingdom
Hybrid / WFH Options
Jam Management Consultancy ltd
Job Title: Partner/Account Manager, SaaS, Cloud, UcaaS, Managed Service, Partner Account Manager, Solution Sales, Our client, a leading provider of cloud communications and customer engagement solutions, is seeking an experienced and commercially focused Partner/Account Manager. The successful candidate will play a key role in building and managing strategic partner relationships, driving new business opportunities, and … quarterly, and annual revenue and margin targets via partner channels. Create and manage structured partner plans and sales pipelines. Work closely with internal departments to support seamless partner and customer experiences. Campaigns and Collaboration: Collaborate with Sales and Marketing teams to develop targeted partner campaigns. Support joint bids and proposals to help secure new business. Provide accurate partner performance … and internal teams. Contribute to internal marketing and enablement initiatives related to the partner network. Mentor and support other colleagues where appropriate. Candidate Requirements: Bachelor s degree or equivalent experience in a relevant field. Minimum 2 years experience in a partner or account management role. Proven track record of meeting or exceeding sales targets. Strong interpersonal, communication, and More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 60,000 Annual
Posted:
Customer Experience
Bracknell
25th Percentile
£42,500
Median
£45,000
75th Percentile
£47,500