6 of 6 Customer Service Jobs in Bracknell

Customer Success Manager Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the front‐of‐the‐line of the Generative AI evolution. We're looking for an experienced Customer Success Manager to join the team … head office in Bracknell, Berkshire. This is a customer‐facing role focused on helping customers maximise the value of their Content Guru solutions, identifying opportunities to improve their customer and user experience, and supporting long‐term retention and growth. Working closely with customers and teams across Content Guru ...

Ensure systems remain secure and compliant with data protection policies Support the implementation of new technologies across the school Liaise with external suppliers and service providers when required Requirements Previous experience in an IT support or IT Technician role Strong knowledge of Windows operating systems and Microsoft 365 Excellent … troubleshooting and problem-solving skills Ability to prioritise workload and manage multiple tasks Strong communication and customer service skills Reliable, organised, and able to work independently Desirable Experience working within a school or educational setting Knowledge of Active Directory, Azure, networking, and cloud-based systems Understanding of safeguarding ...

largest enterprises to run business-critical SAP operations. ActiveControl automates SAP change and transport management; BDEx handles exception management in utilities billing and customer-service operations. Products at this stage of maturity do not need a caretaker; they need an owner. Working closely with Engineering, a Product Owner … counterpart and our go-to-market teams, you will give both products a clear, commercially grounded strategy. That means deepening value for the existing customer base, protecting and growing recurring revenue, prioritising ruthlessly across enhancement requests, competitive gaps and platform evolution (including the shift in the SAP ecosystem toward ...

ground running to take our new set of internal business applications to the next level. This role will be working closely with the Customer Service and Business Operations teams looking to bring a dynamic and fresh approach to the usage of the core applications in their departments. … help them select the best platforms, provision and support them Technical investigation and analysis of incidents, problem replication and call closure to ensure customer satisfaction Creating knowledge base articles to help our internal teams become self-sufficient Supporting our customers by identifying and resolving deeper platform issues Working with ...

revenue, margin, and KPI targets. Create a motivational and inclusive team culture through coaching, recognition, and collaboration. Partner with internal stakeholders to ensure seamless customer service and operational excellence. Drive account growth through strategic planning and proactive engagement with vendors and customers. Forecast accurately, manage performance, and commit ...

Deployflow in the United Kingdom is seeking an experienced Application Support Analyst to monitor and optimize core business applications. You will work closely with Customer Service and Business Operations to ensure smooth operation and rapid incident resolution. The role requires a proactive mindset, strong SQL skills, API awareness ...